ZoZo Music

ZoZo Music is listed under

• Musical instrument store

Here are some reviews from our users.

"They charged me a % restocking fee for an item that was pulled out of the box for seconds, saw that it wouldn't fit, then put it right back in the box *exactly* as it came out. I didn't mind paying the return shipping because I think that's fair to do on my end. Never answered my emails about it. I will never do business with them again and suggest you do the same. How many people will read all these bad reviews and stay away from this company? Probably a lot. Probably adds up to way more than the % restocking fee that I was charged. It's amazing that they don't have the business savvy to understand this."

"Bought a guitar at ZoZo Music and and the staff was friendly, helpful, and answered all my questions. The guitar was gorgeous and exactly as described. What more can you ask for? I'll definitely be back for more."

"Bought a guitar online from them and i received a different guitar. When i reached out to customer service, the person was incredibly rude to me. I ordered a guitar without the pick guard and they sent me one with it on it. I mistakenly called it a rosette. I'm new to playing guitar like literally 2 weeks. I apologized for the mixup of terminology and the person was still rude. It also took 2 days for them to respond to me about this issue. Their refund policy is terrible and i wish i would have looked at it before i bought from them. Please avoid this company because unfortunately looks like I'm stuck with a guitar i didn't want. Not a good look considering I'm a new customer but also the last time i will buy from this place. A note to whoever handles customer service, either learn some customer service etiquette or find a new job. At least i apologized for my mistake, you're just a jerk."

"Terrible customer service. Buy anywhere else but here, including any big box store. They sent me the wrong item and wanted me to pay return shipping to get a refund, after ignoring a few emails proving it was not the item shown on their website. BUYER BEWARE!"

"Terrible company to do business with. They sent me a damaged product that I purchased off Reverb. They refused to take responsibility for a absolutely terrible packaging job. Had to my refund through reverb. 3 months later they wrote a bogus review of the transaction. This company is so dishonest and sleazy. Buyer beware."

Accepted payments methods at ZoZo Music include

• Checks
• Debit cards
• NFC mobile payments