Westchase Resale Shop And Uhaul

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Featured Review:

  • Robert Belew
  • 5 months ago
Not a good place to return a long-distance Uhaul rental. Contract said to call location before returning, but phone was never answered (first call 10:30 AM). Had to go to a more distant location which was not expecting the return and at first wanted to double the rental fee because of the change. Eventually got it straightened out but it was time consuming and inconvenient.

Contact and Address


Website: business.site

Address: 11368 Westheimer Rd B, Westside, Houston, Texas  77077, US
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Map Location:

Opening Hours:

  Friday 10AM–7PM
  Saturday 10AM–7PM
  Sunday 10AM–7PM
  Monday 10AM–7PM
  Tuesday 10AM–7PM
  Wednesday 10AM–7PM
  Thursday 10AM–7PM

About the Business:

Westchase Resale Shop And Uhaul is a Consignment shop located at 11368 Westheimer Rd B, Westside, Houston, Texas  77077, US.

The business is listed under consignment shop, furniture store, home goods store, thrift store, truck rental agency category. It has received 42 reviews with an average rating of 3.8 stars. Their services include Delivery, In-store shopping .

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Reviews:

  • Robert Belew
  • 5 months ago
Not a good place to return a long-distance Uhaul rental. Contract said to call location before returning, but phone was never answered (first call 10:30 AM). Had to go to a more distant location which was not expecting the return and at first wanted to double the rental fee because of the change. Eventually got it straightened out but it was time consuming and inconvenient.
  • Jennifer Ames
  • 6 months ago
This place is a real diamond in the rough. You can find cheap furniture to furnish a whole place at a low cost and boutique pieces that have a high level of artistry. Small business with hardworking people. Highly recommend
  • Eric Luna
  • 1 year ago
This is probably one of the greats customer service experience I’ve ever experienced. Place smelled like maple syrup when I walked in, reminded me of home. Very well informed and go the extra mile while saving you money on miles. Pick up your uhaul trucks here 0/5.
  • Jeremy Pakalka
  • 1 year ago
Do not trust this store with your items. They come off as real nice down to earth when they pick up your stuff. However, if they dont sell it in 2 months, they keep your items for free. They bury it into the fine print. I had the store come and pick up my leather couch, love seat, chair, ottoman and china cabinet. After a couple of weeks of calling and leaving messages, I could not get a response to see if they had been sold. I had to drive over to the store to get answers. They informed me that everything is on layaway and they will call me when its paid off. They said that if they dont call by Valentine's day, come back to the store to get your money. I showed up today (2/21) and they told me they sold the couch, love seat, chair and ottoman for 240 dollars. They told me that they dont think they have sold the china cabinet yet. She couldn't remember having sold any china cabinets in months and couldn't find a receipt for one. She told me to walk around both "showrooms" to find it...
  • Callie Scott
  • 3 years ago
Spoke with Candy on the phone and she sounded very nice and I gave clear explanation as to what I was looking to purchase…a “in good condition”refrigerator for my garage that was working. I was told that the refrigerator was in good working condition and when the poor delivery guys showed up I had to tell them there was no way I was paying $300 for a clearly very old, completely beat up, non-working item. They had already plugged it in prior to me seeing what they had brought, and it worked for about 30 seconds before it stopped running. They also had item listed at $275 and she told me that the refrigerator was actually $425 but would sell it for $300. Couldn’t even get her to respond to text nor would she answer my calls while workers were here. I felt sorry for the two guys and gave them a tip.

Services:

  • Delivery
  • In-store shopping

Plannings:

  • Quick visit

FAQ:

Westchase Resale Shop And Uhaul is open the following days:

Friday :  10AM–7PM
Saturday :  10AM–7PM
Sunday :  10AM–7PM
Monday :  10AM–7PM
Tuesday :  10AM–7PM
Wednesday :  10AM–7PM
Thursday :  10AM–7PM

Westchase Resale Shop And Uhaul is listed under

Here are some reviews from our users.

"Not a good place to return a long-distance Uhaul rental. Contract said to call location before returning, but phone was never answered (first call : AM). Had to go to a more distant location which was not expecting the return and at first wanted to double the rental fee because of the change. Eventually got it straightened out but it was time consuming and inconvenient."

"This place is a real diamond in the rough. You can find cheap furniture to furnish a whole place at a low cost and boutique pieces that have a high level of artistry. Small business with hardworking people. Highly recommend"

"This is probably one of the greats customer service experience I’ve ever experienced. Place smelled like maple syrup when I walked in, reminded me of home. Very well informed and go the extra mile while saving you money on miles. Pick up your uhaul trucks here 0/5."

"Do not trust this store with your items. They come off as real nice down to earth when they pick up your stuff. However, if they dont sell it in 2 months, they keep your items for free. They bury it into the fine print. I had the store come and pick up my leather couch, love seat, chair, ottoman and china cabinet. After a couple of weeks of calling and leaving messages, I could not get a response to see if they had been sold. I had to drive over to the store to get answers. They informed me that everything is on layaway and they will call me when its paid off. They said that if they dont call by Valentine's day, come back to the store to get your money. I showed up today (2/) and they told me they sold the couch, love seat, chair and ottoman for dollars. They told me that they dont think they have sold the china cabinet yet. She couldn't remember having sold any china cabinets in months and couldn't find a receipt for one. She told me to walk around both "showrooms" to find it. I did a couple of times. It was not there and I double checked everything i could see. This seemed odd so I started asking questions. They said we can cut me a check for the worth of furniture sold but it will be a post dated check. She gave me this sob story that thier truck broke down and they dont have the money. I then said I would rather have my money today. She rolled her eyes and then said dont worry, I will get you cash today. This is where I felt something wierd was happening and I was not being told the truth. I wanted to know more and started to get frustrated. Everything is hand written and thier storage system of receipts and contracts seemed to be in disarray. They could not find my contract since they misspelled my name. I had to find a picture of it on my phone to see the mistake in spelling. Guess it would have helped to look at my license when they picked it up. Once they did find it, they cannot pay me the money owed because it is not my name on the contract (thier mistake!). They also said that it sold 2 months after they picked it up so they dont owe me anything. What is to stop them from hiding merchandise in the back and then say, oops we couldn't sell it so we will keep it? They wouldn't tell me when my china cabinet was sold and are holding that money as well. As soon as you raise any questions or issues, they tell you to leave or they are calling the cops. They even knew the officer by name that they call. This led me to believe this is thier standard operating procedure. I left without my money or furniture. I also want to let everyone know that on Google, they have one picture of any specific products for sale with a price under thier Google description. It is my furniture for dollars. However they sold it for ? Guess this means you can buy anything in the store for half the sticker price? I would upload a picture if I could with this review to prove it. July Follow Up - they still have the picture of the leather furniture on Google over a year later. Something tells me they are not Rhodes scholars..... My willingness to follow up on my review over a year later should tell you everything you need to know about the business."

"Spoke with Candy on the phone and she sounded very nice and I gave clear explanation as to what I was looking to purchase…a “in good condition”refrigerator for my garage that was working. I was told that the refrigerator was in good working condition and when the poor delivery guys showed up I had to tell them there was no way I was paying $ for a clearly very old, completely beat up, non-working item. They had already plugged it in prior to me seeing what they had brought, and it worked for about seconds before it stopped running. They also had item listed at $ and she told me that the refrigerator was actually $ but would sell it for $. Couldn’t even get her to respond to text nor would she answer my calls while workers were here. I felt sorry for the two guys and gave them a tip."

Westchase Resale Shop And Uhaul has 3.8 stars from 42 reviews.

The address of Westchase Resale Shop And Uhaul is 11368 Westheimer Rd B, Westside, Houston, Texas, US.

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