VITAS Inpatient Hospice Unit

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VITAS Inpatient Hospice Unit

Featured Review:

  • Melissa Malinauskas
  • 9 months ago
Worst care Ive ever imagined in a end of life care programs. My mother in law is constantly ignored when she is suffering. There are doctor orders for her meds and the meds are missed literaly every dose. If you loved ones are sent here I would recommend you get them out asap

Contact and Address


Website: vitas.com

Address: 2601 Holme Ave 2nd Floor, Northeast Philadelphia, Philadelphia, Pennsylvania  19152, US
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Map Location:

Opening Hours:

  Friday Open 24 Hours
  Saturday Open 24 Hours
  Sunday Open 24 Hours
  Monday Open 24 Hours
  Tuesday Open 24 Hours
  Wednesday Open 24 Hours
  Thursday Open 24 Hours

About the Business:

VITAS Inpatient Hospice Unit is a Hospice located at 2601 Holme Ave 2nd Floor, Northeast Philadelphia, Philadelphia, Pennsylvania  19152, US.

The business is listed under hospice category. It has received 15 reviews with an average rating of 3 stars. Their services include Online care .

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Reviews:

  • Melissa Malinauskas
  • 9 months ago
Worst care Ive ever imagined in a end of life care programs. My mother in law is constantly ignored when she is suffering. There are doctor orders for her meds and the meds are missed literaly every dose. If you loved ones are sent here I would recommend you get them out asap
  • Jen Smith
  • 1 year ago
Upon entry, the room was spacious and private. But only a few of the nurses had any patience or even a caring bone in their bodies. One in particular got annoyed when I asked her name, asking if there was a problem. Shouldn't the shift nurses name be posted? The social worker seemed very distant and uninterested. We had a much better experience with the at home team. My only issue with them was the distance they had to travel. Would not recommend Vitas at Nazareth to anyone who needs hospice care.
  • Dana Tripper
  • 2 years ago
My mother spent 3 days there, most of the nurses were good . They need more communication with each other. My mom was in so much pain, to put her bed upright was very painful. Each new nurse didn't know too much with what was wrong with my mom. The last nurse was so good with my mom, Carly? I think her name was. She was very caring with my mom.
  • Nancy James
  • 2 years ago
My father was in home hospice with Vitas and we were not happy at all. He was home for 2 weeks and we were not given any supplies we were told to get. I realize that my father was very agitated and that they would not send an aide, but dont the have experience with that. It was just an awful experience. When my father passed yesterday morning we also.asked to pick up all equipment so that my mother did not have to see it they said that they would and then I get a call saying it would be a day. You would also think once your loved one passed that you would get a call from the social worker, no they only called once. My family and I did not get the support we needed. I am very upset.
  • Susan Snyder
  • 3 years ago
It saddens me that I have to write a bad review. I had 2 prior family members in this unit over 2 years ago and it was amazing; however, this past experience was cold. My grandfather was here at the end of his life. He spent almost 2 weeks there. I am a medical professional and I know what it means to give compassionate care. I am ashamed that fellow nurses could be as cold as they were in this place. The nurses never seemed to have time for any care. They were severely lacking in family support also. Their website promotes family support and a caring compassionate atmosphere and it was far from it. Every time you go to the desk to ask a question they either roll their eyes or just stare at you. One their nurses would actually sit behind the desk with his feet up for hours on the late night shift. Don't you dare ask them for anything during their 90 minute shift report, because they will just tell you to wait. When my grandfather finally passed, a family member went out to tell the nur...

Categories:

Services:

  • Online care

FAQ:

VITAS Inpatient Hospice Unit is open the following days:

Friday :  Open 24 Hours
Saturday :  Open 24 Hours
Sunday :  Open 24 Hours
Monday :  Open 24 Hours
Tuesday :  Open 24 Hours
Wednesday :  Open 24 Hours
Thursday :  Open 24 Hours

VITAS Inpatient Hospice Unit is listed under

Here are some reviews from our users.

"Worst care Ive ever imagined in a end of life care programs. My mother in law is constantly ignored when she is suffering. There are doctor orders for her meds and the meds are missed literaly every dose. If you loved ones are sent here I would recommend you get them out asap"

"Upon entry, the room was spacious and private. But only a few of the nurses had any patience or even a caring bone in their bodies. One in particular got annoyed when I asked her name, asking if there was a problem. Shouldn't the shift nurses name be posted? The social worker seemed very distant and uninterested. We had a much better experience with the at home team. My only issue with them was the distance they had to travel. Would not recommend Vitas at Nazareth to anyone who needs hospice care."

"My mother spent 3 days there, most of the nurses were good . They need more communication with each other. My mom was in so much pain, to put her bed upright was very painful. Each new nurse didn't know too much with what was wrong with my mom. The last nurse was so good with my mom, Carly? I think her name was. She was very caring with my mom."

"My father was in home hospice with Vitas and we were not happy at all. He was home for 2 weeks and we were not given any supplies we were told to get. I realize that my father was very agitated and that they would not send an aide, but dont the have experience with that. It was just an awful experience. When my father passed yesterday morning we also.asked to pick up all equipment so that my mother did not have to see it they said that they would and then I get a call saying it would be a day. You would also think once your loved one passed that you would get a call from the social worker, no they only called once. My family and I did not get the support we needed. I am very upset."

"It saddens me that I have to write a bad review. I had 2 prior family members in this unit over 2 years ago and it was amazing; however, this past experience was cold. My grandfather was here at the end of his life. He spent almost 2 weeks there. I am a medical professional and I know what it means to give compassionate care. I am ashamed that fellow nurses could be as cold as they were in this place. The nurses never seemed to have time for any care. They were severely lacking in family support also. Their website promotes family support and a caring compassionate atmosphere and it was far from it. Every time you go to the desk to ask a question they either roll their eyes or just stare at you. One their nurses would actually sit behind the desk with his feet up for hours on the late night shift. Don't you dare ask them for anything during their minute shift report, because they will just tell you to wait. When my grandfather finally passed, a family member went out to tell the nurse and her response was, "When did this happen?" with a condescending tone. Well...when do you think it happened... She did not even walk over to a family member and give condolences. We were even told on one occasion when we went up to talk to his nurse at the desk...she said, "I have too much paperwork to do right now". I also blame management because they have 2 nurses working some of the shifts without any support staff, like aids. The only reason I gave 2 stars is because nurse Pat was a pleasure. She treated us with dignity, compassion, and respect. It is a shame this unit has changed so much. I just saw you responded. I would be happy to call you and speak to you further but you did not leave a contact number. I spoke to Melissa, manager, on the unit 3 days (if I recall correctly) before he passed. She listened but nothing seemed to change. They knew I was a nurse. I take excellent care of my patients and families. It saddens me that I did not get the same in return. Thank you."

VITAS Inpatient Hospice Unit has 3 stars from 15 reviews.

The address of VITAS Inpatient Hospice Unit is 2601 Holme Ave 2nd Floor, Northeast Philadelphia, Philadelphia, Pennsylvania, US.

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