Uptown Dallas Properties

Uptown Dallas Properties is open the following days:

Friday :  Open 24 Hours
Saturday :  10AM–6PM
Sunday :  12:30–6PM
Monday :  Open 24 Hours
Tuesday :  Open 24 Hours
Wednesday :  Open 24 Hours
Thursday :  Open 24 Hours

Uptown Dallas Properties is listed under

• Property management company
• Real estate agency

Here are some reviews from our users.

"Uptown Managed our property for several years and we have been impressed by their responsiveness, Professionalism, and Customer Centric Attitude. I highly recommend that you give Kelly a call to see what services might apply to your needs."

"Do NOT use this property management group. They just collect a check and don’t represent their clients! Horrible company and Scott Wilkinson is the worst of it. He was intoxicated about everytime I had to deal with him!"

"We bought a condo in Uptown for our daughter when she started her work career. When she moved to Atlanta, we listed the condo with Uptown Dallas Properties, and were very pleased with their service. They are quick to respond to emails, easy to get on the phone and very supportive of their clients. They represented us through several tenants and some minor repairs. But they really came through after the freeze in February . A pipe just outside the front door froze and burst, and the unit had significant water damage. They quickly got involved, and prevented us from having greater damage. We brought in a contractor to make major repairs, and Uptown worked well with them to get us back in shape as quickly as possible. Our daughter is now moving back to Dallas, so we will no longer have a contractual relationship with Uptown. But I doubt she will stay there forever, and if the condo becomes open again, we will definitely go back to Uptown Dallas Properties. I can recommend them without any reservation."

"// update: Tenant finally moved out and we inspected the home. We have items missing from the home that were there when we turned over the home and keys to Uptown Dallas Properties. UDP did the make ready of the home prior to putting it on the market for rent. In the pictures UDP put on Zillow, it shows our property missing. We believe UDP staff stole our property during the make ready and cleaning process. UDP refuses to take any responsibility or resolve this matter. Warning - Do not do business with Uptown Dallas Properties. Home Owners Beware!!! DO NOT let this company provide property management services for your home. We thought we hired a professional property management company, but in the end what we ultimately got was an expensive rent collector versus property manager! I would suggest you look elsewhere for property management services and save yourself the headache!!! We are out of state property owners. We hired Uptown to find/place a tenant, make ready and provide maintenance/management services including coordinating with home warranty. We used Uptown for 1 yr and 9 months. Here is a list of issues we experienced: 1. We asked for a home inspection to be done on our property at least 3 times but was ignored. We have not had an inspection done since Uptown took over management, they refused to acknowledge the request. Even the tenant told us they were surprised no inspection has been done. 2. We asked for Uptown to send their maintenance team to go to the property to check the dishwasher tenant complained about and was ignored. 3. Tenant says the flood lights in front of the house were reported as not working, we were not notified they needed to be repaired. Uptown ignored. 4. Uptown sent and executed a new month lease to the existing tenants without consulting with us first. An email was sent to us after the fact. This is a difficult tenant that Uptown placed in our home. 5. After Uptown renewed the lease without asking us first, they canceled management services and threw their hands up and left us with a mess because they didn't want to deal with the tenant and the home warranty. This is unacceptable!!!! 6. We are very displeased with the lack of communication, unprofessionalism and cancelation of service during the holidays and end of year without prior notice. 7. Since October we have been managing the property, scheduling maintenance, and communicating with the tenants. Uptown even refused to refund their property mgmt fee for the month of October for services they did not provide. 8. Uptown said they canceled the property management services due to home warranty, which we've had since the beginning but all of a sudden it was a problem. The communication was so poor with the tenant that we provided an 8-step outline for management of the tenant in an attempt to assist due to the lack of management and to instruct on how to best communicate service matters as the tenant expressed being so dissatisfied to us. Instead of Uptown calling the tenant, they just kept sending emails back and forth and copying us instead of a phone call and/or going to the property to check on things. Just poor communication and management. 9. We rarely if ever heard from the owner/property manager. In the nearly two years, we talked to Scott maybe 3x max. Uptown maintenance usually sends emails, everyone there rarely picks up the phone to call you if ever. No one answers the phone when you call either. . Uptown never provided us with the move-in inspection sheet for the tenant, documents, or our keys to the property when services were canceled. As a home owner, if you hire a property manager to manage your home and tenant you should not have to communicate with the tenant directly and handle issues yourself. If you do, you may as well manage the property yourself and keep your money!"

"Uptown Dallas Properties has a solid reputation! I have been renting the same efficiency apartment for over years. It is a quiet little place attached to a small family owned apartment community in Park Cities. Since Scott Wilkinson and his crew stepped in to begin managing the property in , the quality of living has increased immensely. Not only has the maintenance crew for Uptown Properties become a more reliable source for the property, arriving consistently to every call, but the property management has evolved by taking great care towards renovation and added amenities. New washers and dryers, updated parking security, and a new facelift for the iconic pool area keeping its well known vintage look! Cedar Lodge is a year old property with a wonderful history and community that keeps the people wanting to stay for years accumulating! It's home! Scott, Andy and Kelly have made the experience that much more dear by expressing themselves as an easygoing support staff, ensuring they care enough to make some wonderful and necessary changes!! Here's to professional minds and compassionate hearts!"