University Ford Durham

  • ·
  • 1083 Reviews
Ford Dealer in Durham, North Carolina, US
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Address: 5001 Durham-Chapel Hill Blvd, Durham, North Carolina  27707, US

Map Location:

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About the Business:

University Ford Durham is a Ford dealer located at 5001 Durham-Chapel Hill Blvd, Durham, North Carolina  27707, US.

The business is listed under ford dealer, car dealer, car finance and loan company, car leasing service, car manufacturer, electric vehicle charging station, truck dealer, used car dealer, used truck dealer category. It has received 1083 reviews with an average rating of 4.3 stars. Their services include Delivery, In-store shopping . Accepted payment methods include Checks , Debit cards .


Reviews:

CA
  • Calin Alston
  • 2 months ago
Had the pleasure of buying my first car from here. Ruben Sandoval was very communicative and ensured I got the best service possible. They gave me ample room to assess the car in detail and were recep...
CH
  • Christopher Huey
  • 2 months ago
I bought additional coverage from a third party through forward and instead of them actually filing a claim after have my car for almost a week they told me my car wouldn’t be covered and wants to cha...
SS
  • Shevon Smith
  • 2 months ago
My experience at University Ford was amazing! I was coming for a standard oil change. Kevin was the staff who greeted me, and he was very warm and friendly. About minutes into my service, Kevin app...
S
  • Scot
  • 4 months ago
I purchased a Mustang Mach-E from University Ford last week, and couldn't be happier with it. It's an absolutely amazing vehicle, and so fun to drive! Ruben Sandoval was my salesperson, and he was g...
JP
  • Joe Profeta
  • 4 months ago
I reached out to University Ford in search for a replacement vehicle from a total loss. I've had issues with other Ford dealerships in the area so I thought I'd give this dealership a try, and I am gl...

Services:

  • Delivery
  • In-store shopping

Offers:

  • Car rental
  • Car wash
  • Oil change
  • Repair services

Payments:

  • Checks
  • Debit cards

FAQ:

Here are some reviews from our users.

"Had the pleasure of buying my first car from here. Ruben Sandoval was very communicative and ensured I got the best service possible. They gave me ample room to assess the car in detail and were receptive to all my concerns. Purchased a Nissan Sentra SR Turbo"

"I bought additional coverage from a third party through forward and instead of them actually filing a claim after have my car for almost a week they told me my car wouldn’t be covered and wants to charge me over 6k to get my engine repaired after continuously calling and getting the run around I explained to my service adviser that it’s doesn’t cost ford to fix my engine he then filed a claim with the warranty department I would advise anyone to stay as far as you can away from ford they aren’t polite and definitely don’t put their best foot forward when it comes to customer service. You will have to rent your own car because loaners are never available. After paying dollars for a car I think your service should be willing to help a lot more than I’ve received. I will never purchase anything else from ford. This was my dream car and you guys turn it into a nightmare."

"My experience at University Ford was amazing! I was coming for a standard oil change. Kevin was the staff who greeted me, and he was very warm and friendly. About minutes into my service, Kevin approached me with recommendations from the technician for additional services that my car needed. I am not super knowledgeable about cars, but Kevin thoroughly explained what the services were and why my car needed them. I really appreciate Kevin’s friendliness and dedication to his work. Although he told me I probably was going to have to wait an additional hour and a half or so for the work to be completed, I was checking out within minutes. I was very pleased with the quality and speed of service, and would definitely return to have my car serviced again at this location. Thank you University Ford!"

"I purchased a Mustang Mach-E from University Ford last week, and couldn't be happier with it. It's an absolutely amazing vehicle, and so fun to drive! Ruben Sandoval was my salesperson, and he was great! Mario worked with me in finance, and he was great as well. Both of them made the process super easy, and made sure everything was done correctly and in a timely manner. I really appreciated that Ruben looked through my trade to make sure I got everything out of it before I left. I had almost left something that once belonged to my grandfather in the car, and he saw it and made me aware that it was still there. Also met and worked with the general manager, Wahid. He's a good guy, and I really appreciate all he did for me! I can't say that I would return for any service needs, as they're about an hour away from me, so a little far for that - but would definitely consider buying another vehicle from them in the future."

"I reached out to University Ford in search for a replacement vehicle from a total loss. I've had issues with other Ford dealerships in the area so I thought I'd give this dealership a try, and I am glad I did. The sales team quickly reached out to me and started working towards finding me a car. Kevin was a great sales associate, he never made me feel pressured to settle for less, and he was transparent throughout the whole process. By luck they had just ordered an Escape that almost completely matched my wishlist and I was able to reserve the vehicle. My Escape arrived nearly four days early which was great. Kevin kept me informed about the car's status and reached out to get the paper work started early so I could save time when I picked up my new car. I'm very happy with my purchase, and I would recommend University Ford Durham."

Accepted payments methods at University Ford Durham include

  • Checks
  • Debit cards

University Ford Durham has 4.3 stars from 1083 reviews.

The address of University Ford Durham is 5001 Durham-Chapel Hill Blvd, Durham, North Carolina, US.

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