Contact and Address
Map Location:
About the Business:
UBSki is a Travel agency located at 600 W 28th St, West Campus, Austin, Texas 78705, US.
The business is listed under travel agency, ski resort category. It has received 16 reviews with an average rating of 3.1 stars.
Photos:
Reviews:
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- Caroline Howard
- 1 year ago
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- Evan Malloy
- 1 year ago
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- Lauren Williams
- 1 year ago
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- DeWayne DeLatte
- 2 years ago
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- A320Pilot97
- 2 years ago
Categories:
FAQ:
"READ BEFORE EVER BOOKING - I would give it - stars if that was an option. Phillip Cohen does not run a business with UBSki, he runs an elaborate scheme against individuals and their credit cards with false promises and flat out lies. If you want to arrive at the airport with NO place to stay and then arrive at the ski lift and have NO tickets - Phillip is your man. He stole over $ from each member of my group (x8). What was supposed to be a fun vacation, ended up being a web of lies and deception. Once we arrived, he disappeared with no way of contact. His "cell phone" number provided is the same number given to book - aka the "office" phone number. No one answers once your trip starts and you are left to fend for yourself the rest of the way with nothing that you paid for. If you want to quickly been scammed out of your money - UBSki does it the best. I cannot express enough to NEVER give Phillip Cohen ANY access to your bank information. You will absolutely not receive what you paid for, because he simply doesn't book it. He lied multiple times, first "booking" us lift tickets at Vail that did not exist, which his associate told us about 3 days before we arrived prompting us to change our original reservation. He lied again about ever booking our agreed upon condo, he called me as I was on my way to the airport to tell me it never booked. He lied again when he sent a "confirmation" for our lift tickets for 3 days at Breckenridge, that he never booked. Simply put, Phillip Cohen runs a scam business where he steals money from anyone he can and then he ghosts you. It is possible he has drudged this so called "business" so far into debt he has no choice but to steal from the next group to pay off his debts to the prior groups that he owes money to. STAY AWAY FROM THIS SCAM"
"Mixed review for sure. We had a group that went to Breckenridge in and utilized UBSki. 5/5 stars start to finish, simple, cheap, easy. For February , I was so satisfied that I came back. The reviews made me leery, but I used them just because of the experience. A 3 day lift ticket on the Breck website was $, UBSki was $. No brainer! I booked through UBSki on December th, I thought that was plenty of time in advance, 2 months to get lift tickets. The other in our group began booking as well, some later than others, but half were plenty in advance. A few weeks before the trip, none of the early bookers had gotten their confirmation. I continued to follow up and they said we'd get an e-mail confirmation and pick the tickets up at Breck ski window. The tickets never came until Thursday (we were skiing Friday-Sunday). I then called Breckenridge Thursday afternoon on our way to Colorado to find out we only had lift tickets for Friday and Sunday, not Saturday, and the group members that "had" Saturday tickets had no confirmation at all. Phillip didn't book anything until the DAY BEFORE WE GOT THERE. We got through our day Friday and then worked to get our Saturday tickets from UBSki since the Breck website said it was sold out (due to late booking of tickets). Suzy told us to call Phillip Cohen or he would be calling us. He would never return calls, e-mails, or anything whatsoever. The reviews on his behalf are true. Suzy was the absolute lifesaver in this debacle. She was always on top of getting back to us, assisting in every single way possible, guiding us on what to do, even after hours. We all went to bed Friday night with NO SATURDAY LIFT TICKETS. What a joke. We were told to all get up early and try to get a ticket Saturday. Thankfully after many attempts, we were able to get through the Breck site and get lift passes. Suzy apologized for the bad experience and reimbursed us all for what we paid on the last minute ticket ($ per person, ouch.) Without Suzy this would be a star review, but she was a rockstar and I don't have enough good things to say about her. Phillip on the other end has some work to do if he wants to keep this business afloat, hopefully he doesn't ruin connections on this very high potential business. COVID has made it tough on them, but the lack of accountability was inexcusable on Phillips part."
"UBSki helped us plan a great trip to Breck last year, everything was sorted out perfectly and they got us a great deal on everything. They were always so helpful and responsive when we needed something."
"Thanks UBSki for making my trips simple, uncomplicated and more cost effective. I have used UBSki several times in the past and have always had great service and gotten really good prices on the services I've used them for. I will likely continue to use them as I have always been pleased with their service and friendly, helpful staff. Regardless of the claims I've seen on some other reviews, I highly recommend UBSki as I've never had a negative experience with them."
"Absolutely horrible, I would give 0 stars if I could. They charged us for everything and before we even went for our trip, they cancelled on us. The worse thing is it has been over 3 months, and we have not received a full refund, and they are refusing to give use back our deposits and saying we can use them as credit for the “next trip”. They haven’t been responsive, transparent, or cooperative. Would never use again."