About the Business:
U-Haul Moving & Storage at Roosevelt Blvd is a Trailer rental service located at 7750 Roosevelt Blvd, Northeast Philadelphia, Philadelphia, Pennsylvania 19152, US.
The business is listed under trailer rental service, moving and storage service, moving supply store, packaging supply store, propane supplier, self-storage facility, truck rental agency, trailer supply store, used truck dealer, van rental agency category. It has received 140 reviews with an average rating of 2.9 stars.
Address and Contact
- Hamzah Alhamzah
- 4 months ago
- 5 months ago
- Corinna Ashley
- 6 months ago
- W. A
- 7 months ago
- E Gray
- 10 months ago
U-Haul Moving & Storage at Roosevelt Blvd is open the following days:Friday : 7AM–8PM
Saturday : 7AM–7PM
Sunday : 9AM–5PM
Monday : 7AM–7PM
Tuesday : 7AM–7PM
Wednesday : 7AM–7PM
Thursday : 7AM–7PM
Here are some reviews from our users.
"Excellent service, all sizes are available to them and cleanliness inside the truck. All storage requirements are available to them"
"Have a rental today for a “ truck，the total price is already show in the website and confirmed with the customer service at the store counter. After return the truck back an additional charge to my credit card come from nowhere. I wish I give a 0 star review, beside that the customer service girl is actually sweet and nice so you got one star from her."
"ABSOLUTELY HORRIBLE CUSTOMER SERVICE. Do yourself a favor and drive a little further to go to a different location. I had a 3 pm reservation today to pick up a trailer because I am moving. We're in the middle of a blizzard with a foot of snow on the ground, which is stressful enough. Before picking the trailer up my grandfather and I had to dig out of the snow and drive very carefully due to horrible weather conditions. The roads were covered in ice and there were accidents everywhere. So we did not get to U-Haul until 5 pm, only to find out they had canceled our reservation without any kind of notice. We were shocked because we had been in contact with the store's employees frequently and they were aware of our reservation. Then we asked for another trailer and were told they had none available for us (they had about in the parking lot). When we questioned why we were met with rude and demeaning attitudes. They were completely unprofessional and acted as if we were bothering them with having to work. Afterward, I spent the last hour on the phone scrambling trying to find something else because I have to move this weekend, I have no other choice. Customer service at the call center told me that location had many trailers available and not reserved that they could have rented to us but clearly, they did not want to do their job. To anyone that is moving or has moved in the past, you know how stressful moving is. And then having to move in a blizzard on top of that. Like I said, avoid this location at all costs."
"What a dump. From the Manager Mohamed all the way up to his employee Francis. There’s never no help everyone’s on their phones. And from the looks of these reviews I’m not the only one feeling this way."
"Would be willing to go to a farther uhal and pay more not to deal with the staff. Had a really poor experience while the staff acted like we were dumb for them not telling us where the uhal was and just giving us keys a nice young male offered to help me which was rudely interrupted by a female who had given us the keys then telling us where the uhal was.IN ADDITION THE GAS TANK WASNT % full. Upon trying to return the vehicle and calling to ask for an extra hour they’re trying to charge us for a whole additional day. NEVER had problems like this at the Horsham branch! Get ur staff in check!"