Tower Health Medical Group Family Medicine - Broad Street

Family Practice Physician in Center City, Philadelphia, Pennsylvania, US
  • ·
  • 12 Reviews

Contact and Address


Address: 219 N Broad St 8th Floor, Center City, Philadelphia, Pennsylvania  19107, US

Map Location:

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About the Business:

Tower Health Medical Group Family Medicine - Broad Street is a Family practice physician located at 219 N Broad St 8th Floor, Center City, Philadelphia, Pennsylvania  19107, US.

The establishment is listed under family practice physician category. It has received 12 reviews with an average rating of 3.3 stars. Their services include Online care .

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Reviews:

  • Jose Gonzalez
  • 3 years ago
Called for a refill last week on medication it took 24 phone calls from 11 am to 2:30 pm after hours service picked up last 2 calls no one called back for 2 days I called again in the morning and resolved the issue. Now this week I've been trying to get medication refill for my mother who is 73 years old. Pharmacy sent request for refill since Tuesday morning and I called several times, sent faxes to the manager twice, every time I call the answering service answers and there's nothing that can be done but leave a message and of course no one gets back to you. Here is Friday afternoon and I still have no medication for my mother, so we will have to wait until Monday. And this is patient care? If I can give no star I would but in order to post i have to give them something.
  • T Martin
  • 3 years ago
The doctor is good but the billing department is the worst. Go somewhere else or you’ll be sorry for all the time you waste having to deal with them edit - my previous review was 7 months ago. Since, I have been trying to obtain a copy of my medical records. It was only on my 6th round of calling in, where I threatened to contact the Pennsylvania department of health and finally contacted the office manager (Bonnie), that they finally agreed to mail my information that day
  • Dee Wick
  • 3 years ago
Been seeing Dr Bakshi for about four years now. Despite my chronic condition, Dr Bakshi and staff have been very instrumental in the stability and progress of my overall health. Great Dr and Staff, who have remained professional and polite through the years. Bonnie and the front desk team are sweethearts. 10 stars overall. 🌟
  • S S
  • 3 years ago
Dr. Rushdan was friendly, open, and very thorough and made my visit a pleasant experience!
  • Leanne M
  • 4 years ago
I spoke with a woman on the phone before I came in who was rude and made me feel bullied. Once I arrived the other girl who was there was way more kind and friendly. The waiting area and office are much cleaner than other Drexel medicine locations and the appointment I had went very well! I felt listened to and I was in and out very fast and efficiently.

Health and Safety:

  • Appointment required
  • Mask required
  • Temperature check required
  • Staff wear masks
  • Staff get temperature checks
  • Staff required to disinfect surfaces between visits

Services:

  • Online care
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FAQ:

"Called for a refill last week on medication it took phone calls from am to 2: pm after hours service picked up last 2 calls no one called back for 2 days I called again in the morning and resolved the issue. Now this week I've been trying to get medication refill for my mother who is years old. Pharmacy sent request for refill since Tuesday morning and I called several times, sent faxes to the manager twice, every time I call the answering service answers and there's nothing that can be done but leave a message and of course no one gets back to you. Here is Friday afternoon and I still have no medication for my mother, so we will have to wait until Monday. And this is patient care? If I can give no star I would but in order to post i have to give them something."

"The doctor is good but the billing department is the worst. Go somewhere else or you’ll be sorry for all the time you waste having to deal with them edit - my previous review was 7 months ago. Since, I have been trying to obtain a copy of my medical records. It was only on my 6th round of calling in, where I threatened to contact the Pennsylvania department of health and finally contacted the office manager (Bonnie), that they finally agreed to mail my information that day"

"Been seeing Dr Bakshi for about four years now. Despite my chronic condition, Dr Bakshi and staff have been very instrumental in the stability and progress of my overall health. Great Dr and Staff, who have remained professional and polite through the years. Bonnie and the front desk team are sweethearts. stars overall. 🌟"

"Dr. Rushdan was friendly, open, and very thorough and made my visit a pleasant experience!"

"I spoke with a woman on the phone before I came in who was rude and made me feel bullied. Once I arrived the other girl who was there was way more kind and friendly. The waiting area and office are much cleaner than other Drexel medicine locations and the appointment I had went very well! I felt listened to and I was in and out very fast and efficiently."

Tower Health Medical Group Family Medicine - Broad Street has 3.3 stars from 12 reviews.

The address of Tower Health Medical Group Family Medicine - Broad Street is 219 N Broad St 8th Floor, Center City, Philadelphia, Pennsylvania, US.

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