The University Of Texas MD Anderson Cancer Center

  • ·
  • 427 Reviews
Cancer Treatment Center in Texas Medical Center, Houston, Texas, US
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About the Business:

The University of Texas MD Anderson Cancer Center is a Cancer treatment center located at 1515 Holcombe Blvd, Texas Medical Center, Houston, Texas  77030, US.

The business is listed under cancer treatment center, mammography service, medical diagnostic imaging center, oncologist, radiologist, university hospital category. It has received 427 reviews with an average rating of 4 stars. Their services include Online care .

Address and Contact


Website: mdanderson.org

Address: 1515 Holcombe Blvd, Texas Medical Center, Houston, Texas  77030, US
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Reviews:

JL
  • Jo Lynn Fussell
  • 7 months ago
Don't trust them, no matter how much they helped you. It started off great but over time they get bored of you and just stop trying to help.
RB
  • Radar Bob
  • 7 months ago
Worst medical experience I've had in my years on this rock. Procedures scheduled out of sequence, waiting hours past appointment times before being seen, refusal to diagnose or treat symptoms not d...
DA
  • Dana Atchley
  • 7 months ago
So Im a frontline nurse who has survived covid (barely) last october. I took my mom here to see if she has cancer. The doctor was amazing. The problem I have with this place are the people at the very...
AC
  • Areef Choudhury
  • 8 months ago
Had a procedure on th Oct, had an anesthesia issue, mentioned that to the recovery nurse, reported in nursing care survey and explained to a nurse on a follow up conversation. However, no one from a...
LA
  • Lisa Anderson
  • 8 months ago
Run as fast as you can away from this place. Got a referral for my mother on a Friday, called back Wednesday the following week and said they would not take her case as it was against their “protocol...

Health and Safety:

  • Appointment required
  • Mask required
  • Temperature check required
  • Staff wear masks
  • Staff get temperature checks
  • Staff required to disinfect surfaces between visits

Services:

  • Online care

Plannings:

  • Appointments recommended

FAQ:

Here are some reviews from our users.

"Don't trust them, no matter how much they helped you. It started off great but over time they get bored of you and just stop trying to help."

"Worst medical experience I've had in my years on this rock. Procedures scheduled out of sequence, waiting hours past appointment times before being seen, refusal to diagnose or treat symptoms not directly linked to the cancer (my wife's cancer was growing fast, and started to pressure on her spinal cord causing massive migraine headaches... we were told to go to another doctor or ER for pain relief), the rude & idiotic door staff, misinformation on appointment location (MyChart said 1st floor near elevator G... actual location was basement), support staff escorting you to help you get to where you need to go that don't know how to get there themselves, and the list goes on. Oh I'm sure the doctors know there stuff - but the rest of the experience leaves me with only one conclusion... I regret my decision to bring my wife here for cancer treatment and if there was any way I could go to another hospital without jeopardizing her health at this point in therapy I would in a New York minute."

"So Im a frontline nurse who has survived covid (barely) last october. I took my mom here to see if she has cancer. The doctor was amazing. The problem I have with this place are the people at the very front entrances. When we were leaving and paid for valet I rolled her outside and she felt faint so I went back in to get her some water at the gift store. I was yelled at in front of a crowd and told I could not come in that way. So, I went in again a few mins later the way they wanted me to and they said I literally could not turn left after the entrance to go to the bathroom and gift shop which were right there!!! They later admitted that THEY were wrong about this and I could (bc you would have to if you needed to get blood drawn etc) Finally, I told them about my mom and they gave us water but I still had to walk to another restroom and it turns out they were all wrong and I could turn left around the large desk. So, needless to say, I felt accausted and as a healthcare worker who survived covid myself when no one wanted to be in hospitals I am deeply offended by the manner in which they are screening people. Their attitudes, they dont know their own policies, they are entitled because they are the gate keepers and that does not make this place look good let me tell you. also, Everyone just assumes you know where everything is and where to go."

"Had a procedure on th Oct, had an anesthesia issue, mentioned that to the recovery nurse, reported in nursing care survey and explained to a nurse on a follow up conversation. However, no one from anesthesia team would follow-up, so one has to wonder whether they overdosed, tainted med, standard practice not to take issue report for underreporting or the doctors have bigger fishes to fry."

"Run as fast as you can away from this place. Got a referral for my mother on a Friday, called back Wednesday the following week and said they would not take her case as it was against their “protocol”. When pressed further as to what their “protocol” was...they refused to answer and said the same thing. The lady on the phone had the nerve to say, “Don’t worry hon’, I’m sure you’ll find someone to treat you”. Ridiculous and uncaring. I at least deserved an explanation as to why the case was being rejected other than “protocol”. What does that mean? My mom is too old, wrong insurance, too complicated of a case to pad their success rates? Unacceptable and heartless. I WOULD NEVER RECOMMEND ANYONE TO MD ANDERSON and will make sure my local physician doesn’t refer anyone there either. Disgraceful. No compassion or care on a personal level so I find it hard to believe they would be on a professional level. My mom was treated by a hospital in Dallas that saved her life. She was accepted into their program even though she didn’t meet their “protocol” criteria. They looked at the whole person not just her age on a piece of paper. So grateful to those doctors who chose to see my mom as more than just a number and were willing to take a chance even if it meant they might not be able to “pad” their success numbers."

The University of Texas MD Anderson Cancer Center has 4 stars from 427 reviews.

The address of The University of Texas MD Anderson Cancer Center is 1515 Holcombe Blvd, Texas Medical Center, Houston, Texas, US.

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