The Herbert Hotel

The Herbert Hotel is listed under

• Hotel

Here are some reviews from our users.

"The only reason this even gets a single star instead of nothing is because Dora, the front desk worker, was very helpful and considerate and made the stay a tiny bit more bearable. Firstly, the radiator that is “timed” twice a day kicks on and off randomly, and we first had a broken radiator making popping and hissing noises. Talked to other people in the hotel who had the same problems. Moved to a different room, and the radiator was fine and not leaking this time. The bathroom key works sometimes or not at all, there is no AC at all and it gets incredibly hot (the hotel swears this isn’t an issue for most guests but… read the reviews dude). The noise is ridiculous, not even from the street but from people in the hotel with TVs up all the way. You can’t even go next door to Walgreens without being harassed by homeless people. And if you need anything from the hotel, they won’t answer their phones. The worst hotel stay I’ve ever had and definitely going to a better hotel in the future. My recommendation is any other hotel in this area, or even in the Marina District. They have better amenities, service, and prices. All I got from this hotel was the feeling of being scammed and wondering where the heck did all the money go into I paid for this room? Because this place is a dump!"

"This was literally the worst hotel experience my friend and I have ever endured. There was a traumatic incident one night where another guest banged on our door then chased out of the building for no valid reason. There was no receptionist nor security when this incident had occurred, ironic when they promote “comfortable hospitality.” There was no sense of comfort knowing that were was no staff in the lobby when that happened, luckily we’re physically okay but that is not an experience anyone should have to go through. I would not recommend this hotel to ANYONE."

"Excellent Rooms - the photos are exactly what you get. The hotel has just recently reopened since Covid (Sept ) and has limited housekeeping due to covid (charged at $) . For free, the Herbert Hotel will arrange fresh sheets and towels but you have to make the bed yourself if you want a re-fresh mid stay. A lot of the hotel is rented out long term to permanent residents. It's worth mentioning just in case you are next to the guy with the really loud TV. When you choose a room you may have to sacrifice the view for the peace and quiet. I found this to be a blessing, as I had a great view for the first 4 days with a little noise, and then went to a very quiet room with a more obscured view of Powell St. The Herbert Hotel is run by the Bartlett Hotel across the street. The Herbert has no staff on site and pretty much runs on a key card system which is very private and quite nice and hassle free. The elevator to the 5th floor was very quick and I didn't really ever have to wait for long. The staff I did see - housekeeping and maintenance - were very professional as you would expect. I ran into a couple of other guests but generally felt I had the place to myself. Room wise there is a lovely new bed and suspended furniture including a desk to work at and a safe. There were plenty of power sockets and the wifi was super fast. If you are looking for a hotel on a budget in a great location - this is the one for you. Remember you are paying for what you get - this is no frills, but what you get is done great! * And great water pressure too and a huge refrigerator for my daily leftovers and milk for my coffee. TV wise - it is quite limited to US cable channels. I found plugging in my MAC and watching netflix on my MAC ended up being my best bet. I was able to eventually also set up my new Sonos One Alexa but that's another story..."

"We were a little worried from some of the reviews initially, but this place was exactly as advertised. The rooms were clean and nicely furnished and the location was perfect. We would stay here again."

"I booked the room via Airbnb. The room was very clean. I will say that there is no AC which made the room very uncomfortable, but that wasn't the only thing. The Hotel Is haunted!! there is just a strange lurking feeling. From writings on the mirror in the bathroom to dark shadows next to your bed. It was really creepy. I did not sign up for that."