Contact and Address
Map Location:
About the Business:
The Auto Doc is a Auto repair shop located at 1208 Montrose Blvd, Montrose, Houston, Texas 77019, US.
The business is listed under auto repair shop, brake shop, tire shop category. It has received 322 reviews with an average rating of 4.6 stars.
Photos:
Reviews:
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- Jeffrey Watts
- 1 year ago
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- Matt Paradeis
- 1 year ago
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- Ce Se
- 1 year ago
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- Max Riverboat
- 1 year ago
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- Henry Hester
- 1 year ago
Categories:
Offers:
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Oil change
Plannings:
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Appointments recommended
FAQ:
"Auto Doc was a huge help when I started having an issue with my vehicle. I had it towed there one afternoon and I was back on the road in hours. Chris was great at keeping me updated as well. I’ll be returning for any future work."
"I’ve taken my GTI here for all service since I got it in and have never had anything but positive experiences with Dave and Chris! Bedsides all the regular maintenance, they’ve diagnosed and repaired some electrical and ignition coil issues that have come up over the years, always with prompt, thorough and straightforward advice. Recently, I had a coolant line burst and I had to have my car towed to the shop on a Sunday afternoon when they were closed, they had it fixed and back to me on Monday. Outstanding customer service and I recommend them to all of my friends!"
"I was under the impression this had already been posted, but recently I found it had not and I believe it’s very important to share my experience with this mechanic shop - I took my year old car to Auto Doc sometime in the second half of and below is a full account of my terrible experience. I have no doubt the fact that I am female and am always mistaken for being years younger than I really am played a huge role in what happened to me and my vehicle while in the care of Auto Doc. From : I took my car in to Auto Doc for an oil change and a realignment two months ago. They call me up saying there were all sorts of things wrong with my car. They said I had a massive oil leak, however, I check my oil levels monthly and I always leave white cardboard boxes under my older car to see if any fluids are leaking. No fluids of any kind had been present on the cardboard and my oil levels had been normal every time I had checked. After service there though I suddenly had a massive oil leak with a large puddle of oil all over the floor the next morning. They had asked me why I “thought” I needed a realignment and I responded that my friend who is a professional mechanic (of years) for NASCAR replaced some wheel bearings and also did some other front wheel work for me, however, he didn’t have the proper tool for a car of my size to do the realignment himself. They said that wasn’t the issue and that I needed $1, worth of steering wheel work. Within hours of picking up my car from them, my multifunction switch (signal, wipers, brights, etc) completely pulls out from my steering wheel. They said I needed new coolant housing, however, that had already been replaced two years prior and again, no coolant fluids present had been present on the cardboard. They told me my tires were almost bald and my break pads had less than % left on them, yet my tires had passed inspection the day before and my break pad measuring tool said I had % left. They quoted me all sorts of other “necessary repairs” that totaled several thousand dollars. In addition to the oil leak and the multifunction switch, when I picked up my car and drove to a nearby bank, suddenly my car filled with the strong odor of gas and the check engine light came on. I asked my neighbors for recommendations and each of them responded with “Definitely don’t take your car to AutoDoc. They’re scam artists”....funny you say that! They all suggested a nearby mechanic shop. The other mechanic shop took a look at my car and said there was a puncture in one of the hoses that goes from my gas tank to the engine and the EMF sensor was loose. They said the oil filter hadn’t been properly installed and Auto Doc had over filled my oil tank. Auto Doc had also claimed that my rear-differential was cracked and needed to be replaced. Turns out all it needed was a fluids flush. The new mechanic shop confirmed that other than the now broken multi-function switch, indeed all I needed was a realignment and pretty much everything else they claimed was broken, was totally fine. They did say the puncture and the sensor could have been from old age, but we all agreed that it was very suspect, considering. Current: It’s been over 2.5 years since this all happened and again, everything Auto Doc claimed was wrong with my car and in need of immediate attention is still in good working order today. Still no steering wheel issues (now that the multi-function switch has been replaced), no oil leak, no rear-differential issues, and I drove another year on my tires before needing to replace them and I went another 2 years before needing to replace my break pads. All I can say is, buyer beware. Definitely get a second opinion!"
"Great first time at Auto Doc with my Lexus L. I had a complete maintenance inspection and oil change. Mr. Chris went over my car’s analysis and recommendation’s that works with my budget. I will be seeing Auto Doc soon to get started on my todo list."
"I live in Georgia and my daughter just recently moved to the Houston Area. Her car started acting up and as a father my biggest fear is we take it to a place and she gets ripped off. The Auto Doc was right down the road from her house, so she took it there. She worked with Chris and we could have not had a better experience, not only did he constantly stay in contact with her, but he kept the worried father(me) informed also. She will definitely use them for all of her future automotive needs."
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