Texas Department Of State Health Services

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Texas Department of State Health Services

Contact and Address


Website: dshs.texas.gov

Address: 1100 W 49th St, Brentwood, Austin, Texas  78756, US
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About the Business:

Texas Department of State Health Services is a Government office located at 1100 W 49th St, Brentwood, Austin, Texas  78756, US.

The business is listed under government office category. It has received 30 reviews with an average rating of 3.1 stars.

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Reviews:

  • Kresta “Anonymous” Lazona
  • 1 month ago
Everytime i ask questions about birth certificate whoever behind that phone is rude and not knowledgeable about there job. . Its like you have to answer your own questions.. terrible customer service.
JR
  • Jerry Rivas
  • 9 months ago
I called I waited over minutes and had a gentleman answer listened and answered all my questions professionally he was patient and he informed me exactly what I needed to do even getting the right...
PR
  • Pradeep Rachakatla
  • 1 year ago
Applied for birth certificate, was trying to get the status through phone. Automated voice is far more pleasant and delivers better information than the live agent who I spoke with.
DD
  • Dinkens Duro
  • 3 years ago
Had a great experience at the center. We ordered our child’s BC online and took too long. Had no choice but to take a mile drive out there to get one. The staffs were extremely friendly and profes...
LM
  • Luisa McCarty
  • 4 years ago
Update:3 months after ordering I finally got the birth certificate Stayed on the phone for more than an hour just for them to send me to a voicemail, ordered a birth certificate and payed for 2 day s...

FAQ:

Texas Department of State Health Services is listed under

Here are some reviews from our users.

"Everytime i ask questions about birth certificate whoever behind that phone is rude and not knowledgeable about there job. . Its like you have to answer your own questions.. terrible customer service."

"I called I waited over minutes and had a gentleman answer listened and answered all my questions professionally he was patient and he informed me exactly what I needed to do even getting the right forms that I had gotten in correctly I I strongly believe this particular Department is underrated and has been overlooked and unrecognized for the job they do day in and day out A sincere and genuine thank you for your services I appreciate everything you do for our country and our state thank you again"

"Applied for birth certificate, was trying to get the status through phone. Automated voice is far more pleasant and delivers better information than the live agent who I spoke with."

"Had a great experience at the center. We ordered our child’s BC online and took too long. Had no choice but to take a mile drive out there to get one. The staffs were extremely friendly and professional. We made it just in time before the line became long. Once we saw staff, we were in and out with a copy of our child’s BC. Keep in mind, you are reviewing the facility (physical location / staffs / experience at the destination) not online service."

"Update:3 months after ordering I finally got the birth certificate Stayed on the phone for more than an hour just for them to send me to a voicemail, ordered a birth certificate and payed for 2 day shipping plus days for processing and it’s been more than a month and nothing! Sent an email and two days later got a response that they haven’t even processed my order. Don’t waste your time ordering online!"

Texas Department of State Health Services has 3.1 stars from 30 reviews.

The address of Texas Department of State Health Services is 1100 W 49th St, Brentwood, Austin, Texas, US.

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