About the Business:
Tesla is a Car repair and maintenance located at 12845 Research Blvd, Austin, Texas 78729, US.
The business is listed under car repair and maintenance category. It has received 360 reviews with an average rating of 4.3 stars.
- Douglas Updike
- 2 months ago
- Richard Scheller
- 2 months ago
- Dustin Kirkland
- 4 months ago
- Nitesh Anand
- 5 months ago
- Wes Sparks
- 6 months ago
Here are some reviews from our users.
"Great service. Had my low voltage battery replaced in my Model 3. Very nice people."
"The service experience at the Tesla Pond Springs location is enormously better now that Tesla has opened another Service Center in Austin. It wasn't busy at my appointment time on a Wednesday morning, so I opted to wait for them to replace a bad TPMS sensor under warranty. They got it done in less time than they promised as I was on my way in about minutes."
"Pricey, but high quality service center for Tesla vehicles."
"Poor customer service. Have an issue with my Model X rear seat heaters but their tech says things are normal. Have submitted pictures despite that they think everything is normal. How is cold air running into my child's seat normal in cold weather?! This was my last Tesla car purchase ever."
"This service center is completely unprofessional; the inability to think outside the box aside… let’s just get the job done properly. The quality of work has been poor over the last year. I had to have the tire pressure monitor changed and they left the old one IN my tire. It rattled around in there for almost two weeks, because I had to wait until they could get me in for another appointment. Then, they put a new motor in my driver side door and it again doesn’t work four months later. They had to do my EMMC recall and it created bubbles in my screen that is not covered by warranty or recall. They stated it is a known issue in this original Model X and others, especially after the emmc repair, but it is charged to customers as an upgrade to the new model screen for $.. When I said this has gotten ridiculous; they made the comment that “well it is a ”… like it’s an old hunk of junk now so what should I expect? I am selling this old hunk of junk and buying another brand electric! I already feel better!"