Staples

  • ·
  • $$
School Supply Store in South San Jose, San Jose, California, US
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Staples

Contact and Address



Address: 121 Bernal Rd, South San Jose, San Jose, California  95119, US
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Map Location:

Opening Hours:

  Saturday 10AM–7PM
  Sunday 10AM–6PM
  Monday 9AM–8PM
  Tuesday 9AM–8PM
  Wednesday 9AM–8PM
  Thursday 9AM–8PM
  Friday 9AM–8PM

About the Business:

Staples is a School supply store located at 121 Bernal Rd, South San Jose, San Jose, California  95119, US.

The business is listed under school supply store, computer store, electronics store, office equipment supplier, office furniture store, paper distributor, print shop, office supply store category. It has received 54 reviews with an average rating of 4 stars. Their services include Curbside pickup, Delivery, In-store pickup, In-store shopping, Same-day delivery . Accepted payment methods include Checks , Debit cards , NFC mobile payments .

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Reviews:

SK
  • Sylivia Kazinja
  • 1 month ago
Very badly costumer service, the manager wasn't really nice for the product i bought. I will never go back again to that store and i will return the item back to them.
KP
  • K Piper
  • 9 months ago
I had recently spent over$ at Staples. I was sold a printer cable which I did not need with the printer I bought. I went to return it and this guy named, Micah, gave me a song and dance about no...
MR
  • Marilyn R.
  • 1 year ago
I live in Sunnyvale and went all the way to Bernal San Jose. What prompted me was the customer service on the phone. She gave me prices on two items and was quick/personable. When I went to the...
JA
  • Jennifer Ames
  • 4 years ago
Great customer service. Couldn't find my specialized item and the very tall gentleman helped me out. Lady at the checkout was equally friendly. They were actively walking around asking if people were...
ML
  • Marian Luther
  • 4 years ago
I had a complicated copying job to do in self service. Briana and Karen were so patient and helped me every step of the way. Excellent service!

Health and Safety:

  • Mask required
  • Staff wear masks
  • Staff required to disinfect surfaces between visits
  • Safety dividers at checkout

Services:

  • Curbside pickup
  • Delivery
  • In-store pickup
  • In-store shopping
  • Same-day delivery

Payments:

  • Checks
  • Debit cards
  • NFC mobile payments

Plannings:

  • Quick visit

FAQ:

Staples is open the following days:

Saturday :  10AM–7PM
Sunday :  10AM–6PM
Monday :  9AM–8PM
Tuesday :  9AM–8PM
Wednesday :  9AM–8PM
Thursday :  9AM–8PM
Friday :  9AM–8PM

Here are some reviews from our users.

"Very badly costumer service, the manager wasn't really nice for the product i bought. I will never go back again to that store and i will return the item back to them."

"I had recently spent over$ at Staples. I was sold a printer cable which I did not need with the printer I bought. I went to return it and this guy named, Micah, gave me a song and dance about no return without receipt. Well, I'm a rewards member and the dude did not even know how to look the receipt up in my rewards account! I swear...really acted like he could care less. So, he calls the guy, Ricardo, who ALSO gave me a song and dance on no go on the return. I left EXTREMELY frustrated with the poor customer service. Once in my car, I called customer service and filed an official complaint. Let's see if I get the promised phone call or email within hours. (I'm not holding my breath.) Staples is now the poster child for business models that fail miserably. (No wonder there's never anyone shopping there.) Watch for a Chapter soon!🤬"

"I live in Sunnyvale and went all the way to Bernal San Jose. What prompted me was the customer service on the phone. She gave me prices on two items and was quick/personable. When I went to the store on // early AM, the Manager who helped me pick a computer chair was very patient while I tried different chairs. He also gave me information needed to pick the right one--which I might add am very happy with the choice. He brought the other items I bought--hardwood floor protector and desk calendar to the cashier. He also put everything in my car. He assembled my chair at a very low price, called me when it was done ( minutes), and put it in my car. Very easy shopping and great customer service."

"Great customer service. Couldn't find my specialized item and the very tall gentleman helped me out. Lady at the checkout was equally friendly. They were actively walking around asking if people were ok and if we needed help finding anything. Great experience."

"I had a complicated copying job to do in self service. Briana and Karen were so patient and helped me every step of the way. Excellent service!"

Accepted payments methods at Staples include

  • Checks
  • Debit cards
  • NFC mobile payments

Staples has 4 stars from 54 reviews.

The address of Staples is 121 Bernal Rd, South San Jose, San Jose, California, US.

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