Skylawn Funeral Home, Memorial Park & Crematory

Funeral Home in San Mateo, California, US
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Featured Review:

  • Anthony Villa
  • 2 weeks ago
Terrible coordinator and staff! I called to confirm that a family member and I were not able to physically be at the funeral planning appointment but would be available through a conference call. Elizabeth, the director assured me that my sister and I would be called. I never received a call, nor did they call my sister. After waiting for 5 minutes I called and spoke with Leticia. I was put on hold for approximately 3 minutes. Leticia then returned and assured me someone would call, never happen

Contact and Address



Address: Hwy 92 and, Skyline Blvd, San Mateo, California  94062, US
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Map Location:

Opening Hours:

  Saturday Open 24 Hours
  Sunday Open 24 Hours
  Monday Open 24 Hours
  Tuesday Open 24 Hours
  Wednesday Open 24 Hours
  Thursday Open 24 Hours
  Friday Open 24 Hours

About the Business:

Skylawn Funeral Home, Memorial Park & Crematory is a Funeral home located at Hwy 92 and, Skyline Blvd, San Mateo, California  94062, US.

The business is listed under funeral home category. It has received 70 reviews with an average rating of 3.8 stars.

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Reviews:

  • Anthony Villa
  • 2 weeks ago
Terrible coordinator and staff! I called to confirm that a family member and I were not able to physically be at the funeral planning appointment but would be available through a conference call. Elizabeth, the director assured me that my sister and I would be called. I never received a call, nor did they call my sister. After waiting for 5 minutes I called and spoke with Leticia. I was put on hold for approximately 3 minutes. Leticia then returned and assured me someone would call, never happen
  • Cartier Lee
  • 5 months ago
Funeral service is not up to par. 1) Chapel promised was given to someone else due to delay notification by funeral director to Admin to block off time and only provided back after strong complaining. 2) Unable to get video monitor to function at time of service and we have to do our own last minute hook up and only use 1 instead of 2 that's suppose to work but missing connection hardware. 3) Was promised a floral arrangement to be placed on our Mother's gravesite after we complained about the services to the General Manager but was not fulfilled. 4) 8 Months waiting for a headstone and still waiting. Overall, they are very courteous and quick to take your money but has no process or attention to details when it comes to providing what they sold you. Very unfortunate because the Memorial Park deserved a 5 Stars but their funeral service deserved none!
  • Grand Old Soul
  • 6 months ago
Quite a spectacular place. The resting place for souls with an incredible view and feel of etnernal bliss. Hilly, serene, well kept, a slice of heaven. Always come to show your respects. Views of the surrounding San Mateo area and the ocean and tree's to the West. 5 Stars.
  • Israella Anders
  • 8 months ago
The Funeral Staff at Skylawn memorial park took great care in providing excellent service for the cremation service for my family member. They were professional, helpful and accommodating during our time of mourning. Because this was an unexpected passing we were able to contact this team and they were able to schedule our service on a date we requested due to our religious and cultural beliefs. During the service we were also giving wise and kind words that matched our loved one as though they had met. It was comforting to be able to have such a great experience during a time of grief. I would like to give a special thanks to Endeliza, Eva, Fiona and the Skylawn Staff.
  • Janet Cortes
  • 8 months ago
We recently used Skylawn Funeral Services and where disappointed with the service we got from Nature one of the advisors. She claimed to be one of the top advisors there but it didn't reflect on the service she offered our family. We got from her bad communication, horrible customer service, gave us wrong prices for several items, and most importantly she never gave us our beloved family members ashes when we were told. It's so hard when you get treated like this in hard moments. Hope someone at Skylawn Funeral Home really look at situations like this because it has caused more headaches than what we need. In the past we have dealt with Skylawn Funeral Services and never had problems. Not sure if I would recommend anyone.

Categories:

FAQ:

Skylawn Funeral Home, Memorial Park & Crematory is open the following days:

Saturday :  Open 24 Hours
Sunday :  Open 24 Hours
Monday :  Open 24 Hours
Tuesday :  Open 24 Hours
Wednesday :  Open 24 Hours
Thursday :  Open 24 Hours
Friday :  Open 24 Hours

Skylawn Funeral Home, Memorial Park & Crematory is listed under

Here are some reviews from our users.

"Terrible coordinator and staff! I called to confirm that a family member and I were not able to physically be at the funeral planning appointment but would be available through a conference call. Elizabeth, the director assured me that my sister and I would be called. I never received a call, nor did they call my sister. After waiting for 5 minutes I called and spoke with Leticia. I was put on hold for approximately 3 minutes. Leticia then returned and assured me someone would call, never happen"

"Funeral service is not up to par. 1) Chapel promised was given to someone else due to delay notification by funeral director to Admin to block off time and only provided back after strong complaining. 2) Unable to get video monitor to function at time of service and we have to do our own last minute hook up and only use 1 instead of 2 that's suppose to work but missing connection hardware. 3) Was promised a floral arrangement to be placed on our Mother's gravesite after we complained about the services to the General Manager but was not fulfilled. 4) 8 Months waiting for a headstone and still waiting. Overall, they are very courteous and quick to take your money but has no process or attention to details when it comes to providing what they sold you. Very unfortunate because the Memorial Park deserved a 5 Stars but their funeral service deserved none!"

"Quite a spectacular place. The resting place for souls with an incredible view and feel of etnernal bliss. Hilly, serene, well kept, a slice of heaven. Always come to show your respects. Views of the surrounding San Mateo area and the ocean and tree's to the West. 5 Stars."

"The Funeral Staff at Skylawn memorial park took great care in providing excellent service for the cremation service for my family member. They were professional, helpful and accommodating during our time of mourning. Because this was an unexpected passing we were able to contact this team and they were able to schedule our service on a date we requested due to our religious and cultural beliefs. During the service we were also giving wise and kind words that matched our loved one as though they had met. It was comforting to be able to have such a great experience during a time of grief. I would like to give a special thanks to Endeliza, Eva, Fiona and the Skylawn Staff."

"We recently used Skylawn Funeral Services and where disappointed with the service we got from Nature one of the advisors. She claimed to be one of the top advisors there but it didn't reflect on the service she offered our family. We got from her bad communication, horrible customer service, gave us wrong prices for several items, and most importantly she never gave us our beloved family members ashes when we were told. It's so hard when you get treated like this in hard moments. Hope someone at Skylawn Funeral Home really look at situations like this because it has caused more headaches than what we need. In the past we have dealt with Skylawn Funeral Services and never had problems. Not sure if I would recommend anyone."

Skylawn Funeral Home, Memorial Park & Crematory has 3.8 stars from 70 reviews.

The address of Skylawn Funeral Home, Memorial Park & Crematory is Hwy 92 and, Skyline Blvd, San Mateo, California, US.

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