Shake Shack

  • ·
  • 360 Reviews
  • ·
  • $$
Hamburger Restaurant in Short North Arts District, Columbus, Ohio, US
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Contact and Address


Website: shakeshack.com

Address: 740 N High St, Short North Arts District, Columbus, Ohio  43215, US

Map Location:

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Opening Hours:

  Saturday 11AM–10PM
  Sunday 11AM–10PM
  Monday 11AM–8PM
  Tuesday 11AM–8PM
  Wednesday 11AM–8PM
  Thursday 11AM–8PM
  Friday 11AM–10PM

About the Business:

Shake Shack is a Hamburger restaurant located at 740 N High St, Short North Arts District, Columbus, Ohio  43215, US.

The business is listed under hamburger restaurant, american restaurant, fast food restaurant, delivery restaurant, takeout restaurant category. It has received 360 reviews with an average rating of 4.2 stars. Their services include Outdoor seating, Delivery, Takeout, Dine-in . Accepted payment methods include NFC mobile payments .

Photos:

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Reviews:

  • David Knoll
  • 1 year ago
Shake Shack is always great. All 3 touch screen kiosks were non-operational, but I didn't mind since there was an employee ready to take my order swiftly. The food came out quick and hot as well. The bathroom is located in another joint which is connected by a door to the dining room, but it was a nice bathroom with good music playing which I found amusing. I would recommend this location for sure.
  • Sarah Whittington Johnston
  • 1 year ago
The shroom burger was delish! Hands down the best I've ever had and this was with delivery so I'm sure eating it fresh is even better. It's a hearty alternative to beef burger. As always, Shake Shack milkshakes never fails to delight. 😀🍄🍔
  • Kim Close
  • 1 year ago
Besides the shakes never came, and that could be door dash, food size vs price is ridiculous. 6 dollar grilled cheese and 4 dollar hot dog. Pics of what we ordered and what we got. Now, food was decent tasting once you get past the grease. I have never google commented before in my life. Huge pass
  • Jay Garcia
  • 1 year ago
Postmate driver messed up and delivered the wrong order. Called Shake Shack and they answered immediately. Told them the issue and said they would remake the order for free if I could come pick it up. No problem. Food was ready when I got there and they were cool about it. Appreciate the service. Food is great.
  • Spiffy
  • 1 year ago
WOW I’ve never experienced such rude staff anywhere. Not only were they rude to me but I watched as they were disrespectful to others as well. The wait was almost 30 minutes for a pickup order that was already marked as ready, so I had a good amount of time to observe and let me tell you…. Intimidating patrons is not okay — Nor is belittling them. There was inappropriate music playing and one staff even accused a customer of video recording her when they were holding their phone up texting!!! I felt bad for the poor guy who was being accused because once the staff accused him, all attention was on him. You could tell he felt timid and not sure how to react. I saw a delivery food driver come in and wait for almost 10 minutes without being acknowledged. So he went to check the shake on the shelf where pending orders were and it wasn’t until then that he was acknowledged aggressively by the person working the counter. This place is NOT professional and the staff definitely needs to learn...

Health and Safety:

  • Staff wear masks
  • Staff required to disinfect surfaces between visits

Services:

  • Outdoor seating
  • Delivery
  • Takeout
  • Dine-in

Offers:

  • Comfort food
  • Kids' menu
  • Quick bite

Short Features:

Gourmet burger chain with frozen custard Hip, counter-serve chain for gourmet takes on fast-food classics like burgers & frozen custard.

Payments:

  • NFC mobile payments

FAQ:

Saturday :  11AM–10PM
Sunday :  11AM–10PM
Monday :  11AM–8PM
Tuesday :  11AM–8PM
Wednesday :  11AM–8PM
Thursday :  11AM–8PM
Friday :  11AM–10PM

"Shake Shack is always great. All 3 touch screen kiosks were non-operational, but I didn't mind since there was an employee ready to take my order swiftly. The food came out quick and hot as well. The bathroom is located in another joint which is connected by a door to the dining room, but it was a nice bathroom with good music playing which I found amusing. I would recommend this location for sure."

"The shroom burger was delish! Hands down the best I've ever had and this was with delivery so I'm sure eating it fresh is even better. It's a hearty alternative to beef burger. As always, Shake Shack milkshakes never fails to delight. 😀🍄🍔"

"Besides the shakes never came, and that could be door dash, food size vs price is ridiculous. 6 dollar grilled cheese and 4 dollar hot dog. Pics of what we ordered and what we got. Now, food was decent tasting once you get past the grease. I have never google commented before in my life. Huge pass"

"Postmate driver messed up and delivered the wrong order. Called Shake Shack and they answered immediately. Told them the issue and said they would remake the order for free if I could come pick it up. No problem. Food was ready when I got there and they were cool about it. Appreciate the service. Food is great."

"WOW I’ve never experienced such rude staff anywhere. Not only were they rude to me but I watched as they were disrespectful to others as well. The wait was almost minutes for a pickup order that was already marked as ready, so I had a good amount of time to observe and let me tell you…. Intimidating patrons is not okay — Nor is belittling them. There was inappropriate music playing and one staff even accused a customer of video recording her when they were holding their phone up texting!!! I felt bad for the poor guy who was being accused because once the staff accused him, all attention was on him. You could tell he felt timid and not sure how to react. I saw a delivery food driver come in and wait for almost minutes without being acknowledged. So he went to check the shake on the shelf where pending orders were and it wasn’t until then that he was acknowledged aggressively by the person working the counter. This place is NOT professional and the staff definitely needs to learn what customer service is, I’m not sure they even know what it would entail of. I can still see the looks on patrons faces as they witnessed how people were treated, looking terrified probably hoping they’re not next lol"

  • NFC mobile payments

Shake Shack has 4.2 stars from 360 reviews.

The address of Shake Shack is 740 N High St, Short North Arts District, Columbus, Ohio, US.
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