Select Sanitation

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Select Sanitation

Featured Review:

  • Derek Lindsey (Iphone)
  • 3 months ago
Avoid this company at all cost. Their customer service is the worst. Anytime things go wrong they always put it on the customer to fix. They change schedules, they make you pay extra. As soon as I find a replacement I will even if I have to pay more.

Contact and Address



Address: 3324 Shopton Rd, Eagle Lake, Charlotte, North Carolina  28217, US
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About the Business:

Select Sanitation is a Garbage collection service located at 3324 Shopton Rd, Eagle Lake, Charlotte, North Carolina  28217, US.

The business is listed under garbage collection service category. It has received 30 reviews with an average rating of 3.7 stars.

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Reviews:

  • Derek Lindsey (Iphone)
  • 3 months ago
Avoid this company at all cost. Their customer service is the worst. Anytime things go wrong they always put it on the customer to fix. They change schedules, they make you pay extra. As soon as I find a replacement I will even if I have to pay more.
  • Ginger Pains
  • 3 months ago
Going to bi-weekly recycling when we fill the can every week, no reduction in cost either. Looking elsewhere!
  • Ki A
  • 4 months ago
**Last update my trash has been consistently getting picked up with no issues and no calls to the office (thank God). Same trash guy who has always been sweet but hopefully that office staff has gotten an attitude check. **Updating my 1 star review to 3 stars now because since the review I have had maybe 2 instances of them forgetting my trash or recycling. The past 3 months have been great so we shall see how it continues to go. I actually won't be living here much longer so I won't be using their services, but please stop being passive aggressive when people call with an issue, and handle those with grace. Feedback is important because that is how we grow. I have been living at the same address and using Select Sanitation for over 9 years. The last 3 months my trash has just not been picked up 3 times. So when I call the office they of course ask was the trash can out (which it always is the night before) to which I reply yes. Not sure why the driver is skipping my trashcan...
  • Cornman 22
  • 4 months ago
Going to a bi weekly recycling schedule all of a Sudden with no discount on the rate does not seem fair. Looking elsewhere.
  • Cliff T
  • 5 months ago
No one likes calling their utility company, but SS is quite the exception. They are always so quick and easy to deal with. Shoutout to Tonya for helping me update my credit card today in under 2 minutes today :)

FAQ:

Select Sanitation is listed under

Here are some reviews from our users.

"Avoid this company at all cost. Their customer service is the worst. Anytime things go wrong they always put it on the customer to fix. They change schedules, they make you pay extra. As soon as I find a replacement I will even if I have to pay more."

"Going to bi-weekly recycling when we fill the can every week, no reduction in cost either. Looking elsewhere!"

"**Last update my trash has been consistently getting picked up with no issues and no calls to the office (thank God). Same trash guy who has always been sweet but hopefully that office staff has gotten an attitude check. **Updating my 1 star review to 3 stars now because since the review I have had maybe 2 instances of them forgetting my trash or recycling. The past 3 months have been great so we shall see how it continues to go. I actually won't be living here much longer so I won't be using their services, but please stop being passive aggressive when people call with an issue, and handle those with grace. Feedback is important because that is how we grow. I have been living at the same address and using Select Sanitation for over 9 years. The last 3 months my trash has just not been picked up 3 times. So when I call the office they of course ask was the trash can out (which it always is the night before) to which I reply yes. Not sure why the driver is skipping my trashcan and I'm sure it's an oversight, but the attitude of those women in the office is unprofessional. Today was the worst of them all with Lisa attempting to insinuate that my trash can wasn't out there (then she stated she will try to have it picked up today as if this isn't their error). So I sent an email because I want a paper trail at this point because they are paid for a service that is clearly not being provided correctly. So she calls me back again to argue and yes I hung up on her because she has a horrible attitude and I told her that I will not go back and forth with her have my trash picked up! The driver is very pleasant and nice, but that office staff needs customer service training and attitude adjustments."

"Going to a bi weekly recycling schedule all of a Sudden with no discount on the rate does not seem fair. Looking elsewhere."

"No one likes calling their utility company, but SS is quite the exception. They are always so quick and easy to deal with. Shoutout to Tonya for helping me update my credit card today in under 2 minutes today :)"

Select Sanitation has 3.7 stars from 30 reviews.

The address of Select Sanitation is 3324 Shopton Rd, Eagle Lake, Charlotte, North Carolina, US.

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