San Antonio Computer Doctor

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San Antonio Computer Doctor

Contact and Address


Website: sacdr.com

Address: 100 NE Interstate 410 Loop STE 540, Shearer Hills / Ridgeview, San Antonio, Texas  78216, US
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About the Business:

San Antonio Computer Doctor is a Computer repair service located at 100 NE Interstate 410 Loop STE 540, Shearer Hills / Ridgeview, San Antonio, Texas  78216, US.

The business is listed under computer repair service, computer training school, data recovery service, website designer category. It has received 56 reviews with an average rating of 3.9 stars.

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Reviews:

JO
  • Joe Ochoa
  • 5 months ago
I was hacked and Sir Bruce fixed me up quickly & right! He is a genius! I didn’t have to wipe the hard drive and re-install software as others had recommended… he checked it for malware and ransom w...
LP
  • Lillian Putman
  • 5 months ago
Awful. They charged me up front for 1)Forensic Imaging binary capture data $ and a documentation processing fee of $ plus sales tax of .. A total of $.. And do you know what I got? Not...
JA
  • Jonathan Ashkenaze
  • 1 year ago
Like another local guide, I called this a cracked screen. I have the exact model, etc and they advised it would be $. for a diagnostic. As a computer professional, I can verify that diagnosing a...
DC
  • David Candler
  • 1 year ago
This company remotely did an exceptional and professional fix for my computer problems that I had spent many hours trying to correct. I give them a solid 5 on a scale of 1 to 5. Plan to use them in t...
DJ
  • David Jin
  • 1 year ago
Roy and the team were truly professional and amazing. They were able to retrieve our files critical as well as bring the 2nd life to our computer. As a small business, to have such a IT partner is a g...

FAQ:

Here are some reviews from our users.

"I was hacked and Sir Bruce fixed me up quickly & right! He is a genius! I didn’t have to wipe the hard drive and re-install software as others had recommended… he checked it for malware and ransom ware. I will definitely go back if i need their service. I will also recommend to anyone i know!! They saved my business! Literally!!!"

"Awful. They charged me up front for 1)Forensic Imaging binary capture data $ and a documentation processing fee of $ plus sales tax of .. A total of $.. And do you know what I got? Nothing. Absolutely nothing. I took them a phone to see if I could get any contacts or messages. They could not even get the phone open, could not unlock. I asked about getting a refund. I was told that they spent time “cleaning” the phone. After several phone calls with no action taken, I wrote a letter to Scott Broderhausen, Executive Director, requesting at least the $ refunded as they captured no data. I never got a call or written response. Nada. Nothing. Zippo. Kristina Prewit, the Executive Case Manager was alway polite, said she look into it. Said she’d get back with me. I’m still waiting. Invoice #. Lesson learned, don’t ever pay anyone up front. I was taken advantage of."

"Like another local guide, I called this a cracked screen. I have the exact model, etc and they advised it would be $. for a diagnostic. As a computer professional, I can verify that diagnosing a cracked screen should not require anything more than walking up to counter and opening the laptop. $., really? I asked them if they would simply take down my number and the model, etc and have a tech call or text me. They never left me a message. Also look at how many reviewers only have a few or one review and that tells you a lot... I ended up going to Steve just north on about 5 minutes away but I don't think I'm supposed to name his shop. As a pro for over years, there are a few things that aren't worth my time when under warranty and this guy and his staff are exactly what you are looking for. UPDATE: I understand your response. Knowing computers, I KNOW it only needed a screen replacement and not an hour of diagnostics. I also KNOW that the other shops I spoke with simply said to bring it in and quoted me around $ labor to replace the screen with no diagnostic fee. All Lenovo repair shops."

"This company remotely did an exceptional and professional fix for my computer problems that I had spent many hours trying to correct. I give them a solid 5 on a scale of 1 to 5. Plan to use them in the future as they are excellent and economical. No wasted time. Thank you. Dave"

"Roy and the team were truly professional and amazing. They were able to retrieve our files critical as well as bring the 2nd life to our computer. As a small business, to have such a IT partner is a great asset. Highly recommended."

San Antonio Computer Doctor has 3.9 stars from 56 reviews.

The address of San Antonio Computer Doctor is 100 NE Interstate 410 Loop STE 540, Shearer Hills / Ridgeview, San Antonio, Texas, US.

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