Rightway Plumbing

Plumber in Clanton Park/Roseland, Charlotte, North Carolina, US
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Rightway Plumbing

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Address: 4209 Stuart Andrew Blvd suite l, Clanton Park/Roseland, Charlotte, North Carolina  28217, US
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About the Business:

Rightway Plumbing is a Plumber located at 4209 Stuart Andrew Blvd suite l, Clanton Park/Roseland, Charlotte, North Carolina  28217, US.

The business is listed under plumber category. It has received 69 reviews with an average rating of 4.6 stars.

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Reviews:

NM
  • N ME
  • 1 year ago
It's taken me a few years to write this review because the experience was so painful. I called this company because I was suspecting low pressure water flow due to debris in faucet line. They sent o...
LL
  • Lauren Layne
  • 2 years ago
Worst service I've ever experience from a company. They fixed a problem with a bad smell underneath our house caused by a leaking pipe. Only to leave and within hours having my laundry room flood. Whe...
TH
  • Tynesha Harris
  • 2 years ago
Very professional and great customer service. My plumber was Hyram and not only did he go above and beyond to fix my water heater he made sure that he checked it multiple times to ensure I had hot wat...
RH
  • Rich Hoover
  • 3 years ago
Hiram was top notch! He helped me through a tuff situation with professionalism and skill. I would recommend him and Rightway for any plumbing job. Update - had a need to replace some very old copper...
ER
  • Erica Rafferty
  • 3 years ago
I recently hired Rightway Plumbing to replace my water heater, we weren’t anticipating purchasing a tankless water heater but after the technician Chris explained the benefits of tankless water heatin...

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Here are some reviews from our users.

"It's taken me a few years to write this review because the experience was so painful. I called this company because I was suspecting low pressure water flow due to debris in faucet line. They sent out a guy by the name of, I think, Matt (a heavy guy) and someone else who accompanied him. Within minutes, we had a plumbing leak! They were trying to make me think it was there when I know it wasn't ever a leak and so did my other half because we did lots of inspecting and trying to fix the issue beforehand. When the heavy guy saw I wasn't buying it, he said he did it. Then he said it wasn't a low pressure. he said it had to be my water heater since the water heater was on the other side of the wall. He said the water heater was old and I said it was replaced a year ago. He was getting upset (actually when he walked in he seemed to have a very big chip on his shoulder). My realtor friend was there and thought he was very rude. The guy said I was asking him too many questions and that I was rude and he wasn't going to put up with my questions anymore and leave. I said, you have to fix the leak you created to which he said he did but in fact he didn't! I had to shut off the water line. I called Rightway plumbing company because I was in shock and appalled. I was shaken by what had just happened. I later found out the technician was the supervisor! The owner never returned my call. We had to get another plumber over. The other company said the problem was low pressure due to rubber getting into the faucet line but the plumbing leak Rightway plumbing did caused really bad complications and now the bill was hefty. What a nightmare! The should be called WRONGWAY plumbing. You made me suffer so much. You are truly an apathetic human being."

"Worst service I've ever experience from a company. They fixed a problem with a bad smell underneath our house caused by a leaking pipe. Only to leave and within hours having my laundry room flood. When we called back, the owner continuously argued with us, very rudely, stating that we didn't know how plumbing work and it would be an additional charge to come out and fix the issue that caused the flood. He (the owner) agreed to a discounted price, but then to only overcharge me $ for a minute job to caulk the bathtub. Also, they charge a diagnostic fee to come out and review the issue, but will refund it if you get the work done that day. We were ready to do the work that day, but the technician said he wasn't able to. When we asked about the refund they said no b/c we didn't do the work that day, even though it wasn't our choice - it was the tech that made that decision! The professionalism from the owner was down right non-existent and after going around and around, and getting no where - he asked me to never call him again. Don't worry - we won't be calling you again and will make sure that everyone we know that needs a plumber, not to call you as well!"

"Very professional and great customer service. My plumber was Hyram and not only did he go above and beyond to fix my water heater he made sure that he checked it multiple times to ensure I had hot water. He was patient and explained the process to me and was very helpful. I would definitely recommend Rightway Plumbing , Hyram showed me that not only do they do a great job but they really care about their customers. 5 stars all around. Thank you Hyram!"

"Hiram was top notch! He helped me through a tuff situation with professionalism and skill. I would recommend him and Rightway for any plumbing job. Update - had a need to replace some very old copper pipe at my ‘new’ house and didn’t hesitate to call Rightway and Hiram to come take care of it for me. As always, very impressed with the professionalism, workmanship, and customer care I was given."

"I recently hired Rightway Plumbing to replace my water heater, we weren’t anticipating purchasing a tankless water heater but after the technician Chris explained the benefits of tankless water heating we decided to go with it. I’m so glad we took his advice because now we never run out of hot water and it gets hot right away. I highly recommend Rightway and Technican Chris."

Rightway Plumbing has 4.6 stars from 69 reviews.

The address of Rightway Plumbing is 4209 Stuart Andrew Blvd suite l, Clanton Park/Roseland, Charlotte, North Carolina, US.

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