Resource One Credit Union

Name: Resource One Credit Union
Address: 1400 W 43rd St, Central Northwest, Texas, 77018, US
Telephone: +1 800-375-3674
Rating: 3.2

Credit Union in Central Northwest, Houston, Texas, US

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58 Reviews

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Contact and Address

Phone: +1 800-375-3674

Website: r1cu.org

Address: 1400 W 43rd St, Central Northwest, Houston, Texas 77018, US

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About the Business:

Resource One Credit Union is a Credit union located at 1400 W 43rd St, Central Northwest, Houston, Texas 77018, US.

The establishment is listed under credit union, atm, bank category. It has received 58 reviews with an average rating of 3.2 stars. Their services include Drive-through .

Photos:

Reviews:

Rey Aguilar
1 year ago

The Bank in general! Becareful I changed jobs and within a month they charged over draft fees without covering the incoming charge. Spoke to them directly along with several supervisors and they just kept saying I can transfer you but they are going to say no. Stay away other banks will work with you

Lauren Hall
1 year ago

This location is extremely slow and the drive thru reps are rude. I truly dislike visiting this location however it's the only one in proximity to my residence.

Martha Lazo
2 years ago

I am a member for over 5 yrs, I applied over the phone at this particular location 43rd Houston TX, for a loan with a collateral, The supposed to be loan officer give me the run around, not returning my calls to find out how things were looking or if She needed something else to process the loan. She never returned my calls, left multiple messages with no luck. I attempted to contact Her branch manager, It didn't work as well. After so many attempts, She called and said, that She will have to call Dallas Corporate office because the car doesn't meet the requirements for a loan, which She never said or mention anything when I applied. I never heard from anyone anymore, So I decided to give them a -0 review. After sometime I check my credit, guess what, They NEVER run my credit. 100% Dissapointed !!

Nerd Z
3 years ago

This bank does not care about customer service at all. I have bills to pay and because of you people's constant incompetence I can't get access to my account details. The 1 800 customer service line that was already terrible to begin with is now closed in the middle of the day even though the store hours are still shown as open. So now I can't even view my own account number because this horribly and poorly designed website won't show me my full account number. This bank has the absolute worst customer service ever. And it seems that the management knows it and does not care and hasn't done anything to improve the service.

ARMANDO GARCIA
3 years ago

Arrived a couple of minutes before closing time. The lady at door saw me arriving and shut the door and locked it, like if i were a criminal. Didnt bother to say sorry we are closed or anything. These are the people that I trust with my bank account not a good way to treat a customer. Hope people can read this review and take this into consideration when trying to open an account here. Somebody please get a real manager at this location so all these circus acts can stop!!

Services:

Drive-through

Offers:

Cash advance

FAQ:

"The Bank in general! Becareful I changed jobs and within a month they charged over draft fees without covering the incoming charge. Spoke to them directly along with several supervisors and they just kept saying I can transfer you but they are going to say no. Stay away other banks will work with you"

"This location is extremely slow and the drive thru reps are rude. I truly dislike visiting this location however it's the only one in proximity to my residence."

"I am a member for over 5 yrs, I applied over the phone at this particular location rd Houston TX, for a loan with a collateral, The supposed to be loan officer give me the run around, not returning my calls to find out how things were looking or if She needed something else to process the loan. She never returned my calls, left multiple messages with no luck. I attempted to contact Her branch manager, It didn't work as well. After so many attempts, She called and said, that She will have to call Dallas Corporate office because the car doesn't meet the requirements for a loan, which She never said or mention anything when I applied. I never heard from anyone anymore, So I decided to give them a -0 review. After sometime I check my credit, guess what, They NEVER run my credit. % Dissapointed !!"

"This bank does not care about customer service at all. I have bills to pay and because of you people's constant incompetence I can't get access to my account details. The customer service line that was already terrible to begin with is now closed in the middle of the day even though the store hours are still shown as open. So now I can't even view my own account number because this horribly and poorly designed website won't show me my full account number. This bank has the absolute worst customer service ever. And it seems that the management knows it and does not care and hasn't done anything to improve the service."

"Arrived a couple of minutes before closing time. The lady at door saw me arriving and shut the door and locked it, like if i were a criminal. Didnt bother to say sorry we are closed or anything. These are the people that I trust with my bank account not a good way to treat a customer. Hope people can read this review and take this into consideration when trying to open an account here. Somebody please get a real manager at this location so all these circus acts can stop!!"

Resource One Credit Union has 3.2 stars from 58 reviews.

The address of Resource One Credit Union is 1400 W 43rd St, Central Northwest, Houston, Texas, US.