REACH - Reproductive Endocrinology Associates Of Charlotte

• Fertility clinic
• General hospital
• Medical Center
• Reproductive health clinic

"I absolutely loved my time there as much as possible given the circumstances of needing fertility help. It’s a very complicated and expensive process and the staff did a great job of helping my husband and I though it. They did a thorough check on both of us, and found what the problem was. They gave us our options in a matter of fact way without steering us in any direction. We chose to go through IVF, and because it’s such a complicated process, they gave us a brief overview and then while we went through it, they gave us more details as we got to each step. My only complaint is that for blood work and ultrasound, which you do every couple of days when you are working to grow the eggs before you retrieve them, you go in at 7 AM with everyone else who is doing the same thing. So you have to wait in line, but I was usually out by 8 AM so I didn’t miss too much work. The whole process was pretty easy, just a lot of steps. I thought they communicated well and answered my questions fully and in a timely manner. After I got pregnant with their help, I had a couple of follow up appointments to make sure everything looked good before sending me to my OB GYN for normal prenatal visits. I am quite sad that we have to find a new clinic since we have moved to a different state."

"Nice people, but incompetent and lacking patient-centric care. They fail to realize that every patient is not a medical professional and continuously miss basic education opportunities. The "just-in-time" approach they use regarding educational materials and medications adds unnecessary and additional stress to an already stressful process. Billing doesn't follow through effectively and weren't good navigators with my insurance company. I would not recommend them until they overhaul their operations. I would have switched if I had the luxury of time to get services. Still dealing with the consequences of using them."

"Can I possibly give NO star? So unhappy!!! The only reason that they have a lot of patients is simple… no competition!!! Please pay more attention to select a right place for all the help you need. We all deserve better care! Good luck everyone!"

"I started with the clinic without any problem, the care with me was very good. Until they did my last blood work in August and they told me to wait for us to contact you. In the wait 3 months passed and in December it was that they contacted me again. I never imagined that it was so incompetent and that they are only by numbers. the worst clinic"

"This clinic is a scam, I went in to freeze my eggs, after spending thousands of dollars the retrieval failed. Then I got a surprised bill from Genetic Testing for k when they told me it will cost me $. Billing Department refuses to provide me with detailed bill. Long story short I wasted my time and now I’m stuck with k bills to pay. Go elsewhere please don’t make the same mistake I did."