Rapid Glass

• Glass repair service
• Auto glass shop
• Glass & mirror shop
• Shower door shop
• Window installation service

"My husband and I have installed many windows but never a window pane. The concepts are very similar. We custom ordered a window pane to install and it came quickly compared to waiting for a replacement window which is taking several months in . Unfortunately, we were never told by any one that one side should be facing the inside and one side should be facing the outside. The sticker that indicates this is smaller than my thumb. We had installed the whole pane and then noticed the tiny sticker, realizing it was put in with the wrong side facing out. By the time we realize it the whole thing is already in and installed. Incredibly frustrating, we took off the trim, silicone, etc. Trying to flip it to be correct and ended up breaking the panel. That's hundreds down the drain, a simple heads up from one of the many employees I spoke to throughout the process would have saved us this fatal mistake. The sticker is stupid small enough so that we didn't notice it...."

"DO NOT TRUST I communicated with Rapid Glass at every stage of the purchase and installation process. I reviewed every line item of the statement of work with Rapid Glass to ensure there was no misunderstanding with regards to the number of windows to be fixed and how payment would be delivered (1/2 paid up front, the remainder when work was completed. There were delays in delivery due. I re-confirmed with Rapid Glass that I wouldn’t be charged the ½ half of the bill until they completed the work. Rapid Glass agreed, but then went ahead and charged the remainder of the bill anyways. When they finally arrived to complete the bill they crossed out two line items of the statement of work I’d been billed for and told me that they wouldn’t fix those windows. After back-and-forth calls, documentation and stressful disagreements with their customer service reps they finally told me that there was a “misunderstanding” and they would fix only one of the windows and that I would have to pay to have one of the windows I already paid for fixed. I won’t do business with the company again and I’d recommend looking elsewhere."

"Had three windows, all different sizes / styles that had the foggy, broken seals. We had Rapid Glass come to our home and fix them. They did a great job, the replacement glass and seal are noticeably better then the original they replaced and while the cost seems a bit high, it is a third of the cost of replacing the entire window so all good. We will call them first if we ever need any future window repairs!!"

"We had glass shelves made for our kitchen cabinets and also glass inserts installed in our cabinet doors. What a transformation! We now display cut crystal bowls and wine glasses. Looks beautiful, and at a very reasonable price!!"

"We had the glass replaced in one of our deck doors and oh, my....they did a GREAT job. So professional and quick!! Would definitely use them again and again if need be!!!"