Contact and Address
About the Business:
Quintessence Audio LTD is a Audio visual equipment supplier located at 5701 W Dempster St, Morton Grove, Illinois 60053, US.
The business is listed under audio visual equipment supplier, car stereo store, home theater store category. It has received 33 reviews with an average rating of 4.9 stars. Their services include In-store pickup, In-store shopping .
- Roger Falk
- 4 months ago
- Carolyn Neuman
- 5 months ago
- Carolina Country Sounds
- 9 months ago
- Prashant Vallury
- 1 year ago
- Mike Gallichio
- 2 years ago
Health and Safety:
Staff required to disinfect surfaces between visits
Here are some reviews from our users.
"Very friendly service. They carry many great audio brands, very knowledgeable. Will definitely be back."
"When I woke yesterday to a nasty buzz coming from my year old McIntosh Amplifier I was both sad but grateful that this remarkable piece of equipment enriched our lives with joyous music for all of this time! Now the work began quickly finding a replacement. After researching some authorized dealers in the area a phone call to John began the ball rolling to an enormously positive experience! With finding equipment in stock a dream of the past and the amplifier I wanted on a 6 month backorder John offered up his floor model at a very fair price. I type this review thoroughly enjoying the music that John and Mick have brought back into my life and can highly recommend their compassionate and knowledgable service!"
"Not a great customer service experience. Called today to discuss a used item they're selling online. I asked how old the item was and how long they had owned it. The gentleman who answered the phone was pretty condescending. I guess some clients may interpret snobbery as authenticity in this kind of establishment, I just see it as rude. Two stars because it was a short conversation and I'll chalk it up to a bad day on the part of the sales rep."
"This place is heaven for those who love audio. And the folks working and running this shop couldn't be friendlier, more giving with their time and knowledge, and easier to work with. I came in to get a repair quote on a Focal speaker which inexplicably stopped working and before they quoted me, they popped it open, ran a few tests, and decided to try a few more things before giving me bad news. That extra effort revealed the problem to be something really minor, that they fixed for free, with a smile on their face. These guys have my business from here on out!"
"This is without a doubt the finest audio store I have ever had the pleasure to deal with. They have the most knowledgeable helpful people, and best equipment. These people really know how to treat their customers. Mick, Patrick and Dave are Awesome! Quintessence Audio LTD will help make all of your audio dreams come true."