Principal Management Group Of North Texas

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Principal Management Group of North Texas

Featured Review:

  • Nas T
  • 11 months ago
I sold my house in Dec 21, the HOA was notified, I got a past due notice for the HOA dues, I called them and told the I sold my house, they checked it and said that they will take me off the list, two weeks later, I got and past due notice, I called them again and told them the same thing, they again said OK and that they will take care of it, Yesterday I got a letter saying that my account is going to collection, I emailed them and called them again, finally I got an email stating that we are off the list. I won't hold my breath. I personally hate HOA's as a whole, but this one is about the worst.

Contact and Address



Address: 12700 Park Central Dr #600, North Dallas, Dallas, Texas  75251, US
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About the Business:

Principal Management Group of North Texas is a Property management company located at 12700 Park Central Dr #600, North Dallas, Dallas, Texas  75251, US.

The business is listed under property management company category. It has received 187 reviews with an average rating of 3 stars.

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Reviews:

  • Nas T
  • 11 months ago
I sold my house in Dec 21, the HOA was notified, I got a past due notice for the HOA dues, I called them and told the I sold my house, they checked it and said that they will take me off the list, two weeks later, I got and past due notice, I called them again and told them the same thing, they again said OK and that they will take care of it, Yesterday I got a letter saying that my account is going to collection, I emailed them and called them again, finally I got an email stating that we are off the list. I won't hold my breath. I personally hate HOA's as a whole, but this one is about the worst.
  • Aisha Ojha
  • 11 months ago
Horrible management. Misguiding customer service. Charged me almost $400 extra after failing to provide the needed information to process my HOA pays. Customer care are not helpful at all. Have to constantly email back and forth to get the correct information and forms.
  • Heather S.
  • 1 year ago
Sarah Lopez was efficient, polite, and had a very speedy response time in our communication. She was able to resolve an issue that has been going on for almost a year and we so appreciated her assistance and time that she gave to us. She was professional and made us feel heard and took the time to resolve our issue.
  • Christine O'Grady
  • 1 year ago
Horrible, horrible company. They do not return phone calls and the overall lack of follow through on anything is appalling. It took 3 weeks of phone calls twice a week to get an emailed response and despite asking for direct contact by phone, Ms. Lopez has failed to do even that. While I have no say in whom my HOA chooses to use as a property management company I can at least can warn others away.
  • Phil Garrett
  • 1 year ago
I'd give zero stars if possible. When I moved out of my neighborhood I requested the fees associated with closing my account. Neither my rep nor customer service would help as they kept saying that "was another department". Turned out it was almost $800 in fees, just $220 to "close account" alone. I was on the HOA board for a while and we were never told they charged such fees. Run away from Associa as they are a terrible management company.

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Here are some reviews from our users.

"I sold my house in Dec , the HOA was notified, I got a past due notice for the HOA dues, I called them and told the I sold my house, they checked it and said that they will take me off the list, two weeks later, I got and past due notice, I called them again and told them the same thing, they again said OK and that they will take care of it, Yesterday I got a letter saying that my account is going to collection, I emailed them and called them again, finally I got an email stating that we are off the list. I won't hold my breath. I personally hate HOA's as a whole, but this one is about the worst."

"Horrible management. Misguiding customer service. Charged me almost $ extra after failing to provide the needed information to process my HOA pays. Customer care are not helpful at all. Have to constantly email back and forth to get the correct information and forms."

"Sarah Lopez was efficient, polite, and had a very speedy response time in our communication. She was able to resolve an issue that has been going on for almost a year and we so appreciated her assistance and time that she gave to us. She was professional and made us feel heard and took the time to resolve our issue."

"Horrible, horrible company. They do not return phone calls and the overall lack of follow through on anything is appalling. It took 3 weeks of phone calls twice a week to get an emailed response and despite asking for direct contact by phone, Ms. Lopez has failed to do even that. While I have no say in whom my HOA chooses to use as a property management company I can at least can warn others away."

"I'd give zero stars if possible. When I moved out of my neighborhood I requested the fees associated with closing my account. Neither my rep nor customer service would help as they kept saying that "was another department". Turned out it was almost $ in fees, just $ to "close account" alone. I was on the HOA board for a while and we were never told they charged such fees. Run away from Associa as they are a terrible management company."

Principal Management Group of North Texas has 3 stars from 187 reviews.

The address of Principal Management Group of North Texas is 12700 Park Central Dr #600, North Dallas, Dallas, Texas, US.

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