Potter & Potter Auctions

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Featured Review:

  • Dora Ann Reaves
  • 3 months ago
I recently made a heavy book purchase from Potter & Potter. I mention that because heavy boxes often get damaged because the contents shift during shipping. However, all the books were well protected and arrived in a very timely fashion. Potter & Potter has much continued business.

Contact and Address



Address: 5001 W Belmont Ave, Belmont Cragin, Chicago, Illinois  60641, US
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About the Business:

Potter & Potter Auctions is a Auction house located at 5001 W Belmont Ave, Belmont Cragin, Chicago, Illinois  60641, US.

The business is listed under auction house category. It has received 36 reviews with an average rating of 4.5 stars.

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Reviews:

  • Dora Ann Reaves
  • 3 months ago
I recently made a heavy book purchase from Potter & Potter. I mention that because heavy boxes often get damaged because the contents shift during shipping. However, all the books were well protected and arrived in a very timely fashion. Potter & Potter has much continued business.
  • Adam Gibbons
  • 6 months ago
I visited Potter & Potter for the first time today, and was VERY impressed. I'm commissioning three items with them, and cannot over-state how friendly and helpful the staff there has been in the days and weeks leading up to my appointment today. Their auction catalogs are GORGEOUS and they really have an amazing variety of rare books and manuscripts! I'm looking forward to their upcoming auctions!
  • Lee Jost
  • 10 months ago
I recently purchased two vintage photographs from Potter and Potter Auctions. Before the auction communication was excellent. I had questions regarding the authenticity and condition of the photos and every question was answered quickly. One photo specifically I had questions on the provenance and upon review of their records the auction house pulled the image from the auction because they could not authenticate the provenance. I felt that reflected the company's integrity. At auction, I won the two of the images I was bidding on. I sent a quick note to Potter and Potter to let them know I wanted to make payment and Brian Mainassy was the customer service representative I worked with, he was very responsive and polite. Invoicing and post sale communication were also prompt. My items were shipped to me at a reasonable cost. Upon receipt of my photographs, one of the images was damaged during shipping. I emailed Brian back and let him know and he responded quickly asking me to...
  • Mark Thomas
  • 1 year ago
Potter and Potter is the most professional, yet kindness and thorough company. Great Crew, easy to make deals, good web interface and could not ask more, these people epitomize what FIVE STAR companies should be.
  • Rachel Ghiazza
  • 1 year ago
I bought a special gift for my husband as a first anniversary gift. I was overjoyed to find the perfect memorabilia for him at Potter & Potter-- something really one of a kind. But what made the experience really great was Brian & the team who went above and beyond to help me get the gift in time for our anniversary. You really don't get customer service like that too much these days. I am so thankful and can't wait to share the gift with my husband.

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Here are some reviews from our users.

"I recently made a heavy book purchase from Potter & Potter. I mention that because heavy boxes often get damaged because the contents shift during shipping. However, all the books were well protected and arrived in a very timely fashion. Potter & Potter has much continued business."

"I visited Potter & Potter for the first time today, and was VERY impressed. I'm commissioning three items with them, and cannot over-state how friendly and helpful the staff there has been in the days and weeks leading up to my appointment today. Their auction catalogs are GORGEOUS and they really have an amazing variety of rare books and manuscripts! I'm looking forward to their upcoming auctions!"

"I recently purchased two vintage photographs from Potter and Potter Auctions. Before the auction communication was excellent. I had questions regarding the authenticity and condition of the photos and every question was answered quickly. One photo specifically I had questions on the provenance and upon review of their records the auction house pulled the image from the auction because they could not authenticate the provenance. I felt that reflected the company's integrity. At auction, I won the two of the images I was bidding on. I sent a quick note to Potter and Potter to let them know I wanted to make payment and Brian Mainassy was the customer service representative I worked with, he was very responsive and polite. Invoicing and post sale communication were also prompt. My items were shipped to me at a reasonable cost. Upon receipt of my photographs, one of the images was damaged during shipping. I emailed Brian back and let him know and he responded quickly asking me to assess how the damage affected the value. Brian responded favorably to my assessment and I was issued a refund that reflected the loss of value. The item I received was damaged, the customer care that I received was exemplary. I would not hesitate to do business with this auction house again, their integrity was impeccable."

"Potter and Potter is the most professional, yet kindness and thorough company. Great Crew, easy to make deals, good web interface and could not ask more, these people epitomize what FIVE STAR companies should be."

"I bought a special gift for my husband as a first anniversary gift. I was overjoyed to find the perfect memorabilia for him at Potter & Potter-- something really one of a kind. But what made the experience really great was Brian & the team who went above and beyond to help me get the gift in time for our anniversary. You really don't get customer service like that too much these days. I am so thankful and can't wait to share the gift with my husband."

Potter & Potter Auctions has 4.5 stars from 36 reviews.

The address of Potter & Potter Auctions is 5001 W Belmont Ave, Belmont Cragin, Chicago, Illinois, US.

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