ParkHouston

ParkHouston is listed under

• City government office

Here are some reviews from our users.

"The website is a total mess. Just go to see them, because the people there are total sweethearts. I was trying to get a form to allow me to drop off a container / pod for moving out of my home. I figured out it was a Meter Bagging Permit form. I dropped it off in-person to make sure that I did it right... they helped me figure out what the block number meant and they helped me fix my error with the meter ID. Teresa explained that I might need another permit and that she'd ask that guy when he comes into the office the next day. She gave me his and her contact information. The next day, she followed up with him and then called me with the good news (she legitimately was running this down for me, thank goodness for her). She arranged for someone (Regelio) to come check out exactly where the thing would go. Regelio scouted out the area (top-notch preparation). He was super sweet, and helped me visualize what they needed so we were on the same page. He was ready to put the thing down the same day, a whole week in advance! I didn't expect him to move so quickly, but he seemed excited for it. The level of passion and speed demonstrated by Teresa and Regelio was highly unexpected. So, basically, this whole process could've been a gigantic challenge for me, and yet they made it super easy by translating their needs into requests that I understand and by doing so much legwork without me begging for help! They were all so fantastic. I'm so impressed. / would recommend working with them again."

"First time ever visiting the city, I got a parking ticket for being too close to a hydrant. It was easily accessible, but the cop must get comission on parking tickets becuase it wasn't 5 minutes after I left my car that a ticket was placed on it. Maybe if there was adequate parking, it wouldn't be an issue. If that was the case, revenue would probably be much lower. If a city employee wants to respond to this... what does the millions of dollars in parking tickets each year go to? Can it please go toward making it more obvious where it is ok to park and not to park? The sad truth is that it probably feeds a pension fund. I tried explaining my situation and misunderstanding in an appeal, but they apparently needed dollars of my college money."

"I received a letter regarding one citation and a few weeks another citation (parking in handicap zone). On the date and time of one citation, I was at work and have a print out from my job. On the other citation, I'm not up that early on the weekend. I called the grocery store to inquire of security cameras and was put on hold for minutes."

"I applied for a parking permit via email and it was ready for pickup the next day. I really appreciated Roselin's courtesy notification (via both email and phone call). Great service!"

"They don't only make you pay for the citation BUT then ALSO charge a CONVINIENCE FEE whether you pay online or by phone. Can they make it any harder for people?"