OTR Fleet Service LLC.

Name: OTR Fleet Service LLC.
Address: 5895 Bicentennial St, Northeast Side, Texas, 78219, US
Telephone: +1 210-740-0888
Rating: 4.4

Truck Repair Shop in Northeast Side, San Antonio, Texas, US

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Contact and Address

Phone: +1 210-740-0888

Website: otrfleetservice.com

Address: 5895 Bicentennial St, Northeast Side, San Antonio, Texas 78219, US

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About the Business:

OTR Fleet Service LLC. is a Truck repair shop located at 5895 Bicentennial St, Northeast Side, San Antonio, Texas 78219, US.

The business is listed under truck repair shop, emergency locksmith service, trailer repair shop category. It has received 29 reviews with an average rating of 4.4 stars.

Reviews:

Lawrence Broussard
8 months ago

Lucian did an awesome job for us at Lykes Cartage changing lights checking wire for lights on trailer and tractor

Michell D. Ortiz
11 months ago

Great professional service. We greatly appreciate Samantha Tamez, Hardy Chappell and Xavier Orosoco for their hard work. They went above the call of duty to help us keep our business rolling. We are truly grateful to you all. We will definitely be back for future repairs. Thank you.

Roman Brichka
1 year ago

Driver had an issue with a 5th wheel. It wouldn't release. I called OTR and asked for help. Spoke with Ted and provided truck info. Driver was able to get the 5th wheel to work while the OTR tech was still on the way. I called Ted and told him that the issue has been resolved and we dont need help. Ted told me that the tech was pretty much on-site. I told him to let me know how much I owe them. Ted charged me $195 for the travel to the location and back. Totally understandable. BUT Ted also charged me for 1 hour of labor at $105 when his tech didn't even see the truck. OTR its not ok to charge for services that your tech's didn't perform.

Niko
1 year ago

Nice people work here, but not professional mechanics. This place may be ok for a small repair, but if you have some engine problems they are not gonna help you. In my case I’ve spent a month at the shop and they haven’t fixed my problem. The whole month was waisted and almost all the repair they did was useless cause they didn’t even have right equipment to diagnose my truck and find a problem🤦🏼‍♂️🤦🏼‍♂️🤦🏼‍♂️. I’ve waisted a month of my time, paid them bunch of money for parts that shouldn’t have been changed at all, and eventually had to DH to Chicago to my mechanic to do all the repairs again.

Nkurunziza Eric
1 year ago

Called them when i had non-starting truck issue. They billed me $320 upfront regardless if truck gets going or not. Mechanic came and spent about 2hrs with no success. Then he left and they went ahead to charge me more than agreed $450. Nothing worse than paying to get your truck going, then it doesn’t happen and they enjoy to nickeling and diming you. I was left with anger and sadness.

Health and Safety:

Mask required
Staff wear masks
Staff get temperature checks
Staff required to disinfect surfaces between visits

FAQ:

OTR Fleet Service LLC. is listed under

Here are some reviews from our users.

"Lucian did an awesome job for us at Lykes Cartage changing lights checking wire for lights on trailer and tractor"

"Great professional service. We greatly appreciate Samantha Tamez, Hardy Chappell and Xavier Orosoco for their hard work. They went above the call of duty to help us keep our business rolling. We are truly grateful to you all. We will definitely be back for future repairs. Thank you."

"Driver had an issue with a 5th wheel. It wouldn't release. I called OTR and asked for help. Spoke with Ted and provided truck info. Driver was able to get the 5th wheel to work while the OTR tech was still on the way. I called Ted and told him that the issue has been resolved and we dont need help. Ted told me that the tech was pretty much on-site. I told him to let me know how much I owe them. Ted charged me $ for the travel to the location and back. Totally understandable. BUT Ted also charged me for 1 hour of labor at $ when his tech didn't even see the truck. OTR its not ok to charge for services that your tech's didn't perform."

"Nice people work here, but not professional mechanics. This place may be ok for a small repair, but if you have some engine problems they are not gonna help you. In my case I’ve spent a month at the shop and they haven’t fixed my problem. The whole month was waisted and almost all the repair they did was useless cause they didn’t even have right equipment to diagnose my truck and find a problem🤦🏼‍♂️🤦🏼‍♂️🤦🏼‍♂️. I’ve waisted a month of my time, paid them bunch of money for parts that shouldn’t have been changed at all, and eventually had to DH to Chicago to my mechanic to do all the repairs again."

"Called them when i had non-starting truck issue. They billed me $ upfront regardless if truck gets going or not. Mechanic came and spent about 2hrs with no success. Then he left and they went ahead to charge me more than agreed $. Nothing worse than paying to get your truck going, then it doesn’t happen and they enjoy to nickeling and diming you. I was left with anger and sadness."

OTR Fleet Service LLC. has 4.4 stars from 29 reviews.

The address of OTR Fleet Service LLC. is 5895 Bicentennial St, Northeast Side, San Antonio, Texas, US.