MyDoc Urgent Care

X-ray Lab in West Philadelphia, Philadelphia, Pennsylvania, US
Advertisement

Photos:

myDoc Urgent Care

Featured Review:

  • Elaine Schellinger
  • 10 months ago
If you need to visit this urgent care, expect to wait, experience issues with: paperwork, insurance, and customer service. The provider wasn't the most helpful and recommended I see a primary care physician. The medical assistant was super kind. If you have these expectations in mind, you might find it more bearable going into it. It seems like the front desk is just as annoyed with the issues they experience so arriving with compassion and some headphones to drown out the negativity will definitely help.

Contact and Address


Website: mydocuc.com

Address: 3717 Chestnut St Ste 202, West Philadelphia, Philadelphia, Pennsylvania  19104, US
Advertisement

Map Location:

Opening Hours:

  Friday 9AM–7PM
  Saturday 10AM–3PM
  Sunday 10AM–3PM
  Monday 9AM–7PM
  Tuesday 9AM–7PM
  Wednesday 9AM–7PM
  Thursday 9AM–7PM

About the Business:

myDoc Urgent Care is a X-ray lab located at 3717 Chestnut St Ste 202, West Philadelphia, Philadelphia, Pennsylvania  19104, US.

The business is listed under x-ray lab, doctor, physical examination center, urgent care center category. It has received 256 reviews with an average rating of 4 stars. Their services include Online care .

Advertisement

Reviews:

  • Elaine Schellinger
  • 10 months ago
If you need to visit this urgent care, expect to wait, experience issues with: paperwork, insurance, and customer service. The provider wasn't the most helpful and recommended I see a primary care physician. The medical assistant was super kind. If you have these expectations in mind, you might find it more bearable going into it. It seems like the front desk is just as annoyed with the issues they experience so arriving with compassion and some headphones to drown out the negativity will definitely help.
  • Anaya Lynne
  • 1 year ago
Overall I had an okay experience. The Asian woman at the front desk was incredibly unprofessional and beyond rude. She made the whole experience very negative even though everyone else was kind.
  • Bless Ghotchom
  • 1 year ago
I went to the urgent care located in Chestnut street Philadelphia because I live 8 minutes away. The guy who answered me was so nice. He allowed me to come in and he received me. The nurse and the physician assistant were also very helpful . I want to say thank you for your service. I will definitely come back !!!!
  • Carmacita Elmena
  • 1 year ago
I made an appointment at this location for the sole purpose of a rapid Covid 19 test for travel only. If anyone is not aware Covid testing in the US is currently still free. They asked did I have insurance and I wanted to know why because insurance is not required for Covid testing. Once I presented my insurance card I was told there would be a $50 fee because their claim was that my insurer would view this as an urgent care visit which it was not. I saw no doctors just the Covid tester.Didn't have time to protest too much as I needed the test for overseas travel scheduled for 9/17. I paid the $50 and called Aetna as soon as I got out the door. Aetna's response was that this is not true, that I should not have been charged and that they would send me out an appeals form to file an appeal so that MyDoc would reimburse me. Know the rules about Covid testing. Just feels like this location is scamming people.
  • J Snyder
  • 1 year ago
This place is trash. Honestly. Go somewhere else. Contacted them on a Sunday, desperately needing antibiotics. Due to a 'glitch in their system,' the prescription wasn't called in until days later, AFTER I called to tell them my general practitioner got me the necessary meds since Urgent Care didn't. I was still charged by Urgent Care. So what I actually paid for was simply for someone to confirm that yes, I'm sick. Which I already knew... My insurance company and I both attempted to contact them multiple times to dispute the charge due to my receiving nothing at all, and we were never contacted back. One woman who spoke to my insurance company was extremely rude and wouldn't even give her name. Super shady and absolutely awful customer service. I'm shocked they're still in business.

Services:

  • Online care

Plannings:

  • Appointment required for Covid Test
  • Tests limited to certain patients

FAQ:

myDoc Urgent Care is open the following days:

Friday :  9AM–7PM
Saturday :  10AM–3PM
Sunday :  10AM–3PM
Monday :  9AM–7PM
Tuesday :  9AM–7PM
Wednesday :  9AM–7PM
Thursday :  9AM–7PM

Here are some reviews from our users.

"If you need to visit this urgent care, expect to wait, experience issues with: paperwork, insurance, and customer service. The provider wasn't the most helpful and recommended I see a primary care physician. The medical assistant was super kind. If you have these expectations in mind, you might find it more bearable going into it. It seems like the front desk is just as annoyed with the issues they experience so arriving with compassion and some headphones to drown out the negativity will definitely help."

"Overall I had an okay experience. The Asian woman at the front desk was incredibly unprofessional and beyond rude. She made the whole experience very negative even though everyone else was kind."

"I went to the urgent care located in Chestnut street Philadelphia because I live 8 minutes away. The guy who answered me was so nice. He allowed me to come in and he received me. The nurse and the physician assistant were also very helpful . I want to say thank you for your service. I will definitely come back !!!!"

"I made an appointment at this location for the sole purpose of a rapid Covid test for travel only. If anyone is not aware Covid testing in the US is currently still free. They asked did I have insurance and I wanted to know why because insurance is not required for Covid testing. Once I presented my insurance card I was told there would be a $ fee because their claim was that my insurer would view this as an urgent care visit which it was not. I saw no doctors just the Covid tester.Didn't have time to protest too much as I needed the test for overseas travel scheduled for 9/. I paid the $ and called Aetna as soon as I got out the door. Aetna's response was that this is not true, that I should not have been charged and that they would send me out an appeals form to file an appeal so that MyDoc would reimburse me. Know the rules about Covid testing. Just feels like this location is scamming people."

"This place is trash. Honestly. Go somewhere else. Contacted them on a Sunday, desperately needing antibiotics. Due to a 'glitch in their system,' the prescription wasn't called in until days later, AFTER I called to tell them my general practitioner got me the necessary meds since Urgent Care didn't. I was still charged by Urgent Care. So what I actually paid for was simply for someone to confirm that yes, I'm sick. Which I already knew... My insurance company and I both attempted to contact them multiple times to dispute the charge due to my receiving nothing at all, and we were never contacted back. One woman who spoke to my insurance company was extremely rude and wouldn't even give her name. Super shady and absolutely awful customer service. I'm shocked they're still in business."

myDoc Urgent Care has 4 stars from 256 reviews.

The address of myDoc Urgent Care is 3717 Chestnut St Ste 202, West Philadelphia, Philadelphia, Pennsylvania, US.

Nearby Businesses:

myDoc Urgent Care
  • 123
1420 Locust St, Philadelphia, PA 19102

vybe urgent care
  • 1911
3550 Market St Ste 102, Philadelphia, PA 19104

vybe urgent care
  • 2779
1217 S Broad St, Philadelphia, PA 19147

vybe urgent care
  • 2242
1420 Chestnut St, Philadelphia, PA 19102

vybe urgent care
  • 1905
1500 Spring Garden St Ste R105, Philadelphia, PA 19130

Tower Health Urgent Care - Wynnefield
  • 485
2231 Bryn Mawr Ave, Philadelphia, PA 19131

  • 22
4190 City Ave Suite 101, Philadelphia, PA 19131

  • 3045
6060 Ridge Ave Ste 100, Philadelphia, PA 19128

STAT Imaging At Riverwinds
  • 19
204 Grove Ave, Thorofare, NJ 08086

Copyright © 2017-2022 @ Zaubee.com