MRC Smart Technology Solutions

MRC Smart Technology Solutions is listed under

• Office equipment supplier
• Commercial printer
• Digital printing service
• Office equipment rental service
• Printer repair service
• Printing equipment and supplies
• Printing equipment supplier

Here are some reviews from our users.

"At our school we have a horrible, 5 or more year old used beat up copiers contracted to schools. Last month teachers did not have access to copiers as it was broken and each time it is repaired it still breaks down. It really should be Zero star! Please replace old copiers so we have access to materials for our students!"

"Customer Service is not good. It doesn't seem like anybody there knows what's going on. Getting this thing set up was a nightmare and one issue after another. The sales guy was terrible and after he sold us he left MRC. The machine (Xerox) is the worst I've ever had and I've been an office manager for years. It's not at all user friendly but that's the least of the issues. Would not recommend MRC or Xerox machines. Now MRC is charging $ for 'freight' to send out one toner that is part of our contract. Wow."

"If you have a pickup you have to go across the street for the order. Guys there were chatting away and they have some sign saying the alarm will go off if people go past a certain door. I'm pretty sure it's there because these guys are not attenitive to answering the door at a quick response time. They just need one of those door sensors to ring but this corporate company is too cheap to even buy that. The order I had for pickup wasn't ready, and the people there were not sure that there was even supposed to be a pickup at all."

"I'm a former employee. I worked at MRC for a brief time until my long awaited background investigation was cleared and completed for a government position. Everyone there is very friendly and their main focus is keeping there customers happy. I see management constantly working on improving customer service and discussing how to improve satisfaction rate. I truely believe they need more employees to resolve this issue. Hiring temps won't do the trick. This onlt makes permanent employees who slack off majority of the day more secure of there own job. Theyvtruely care about there employees and there staff."

"My agency uses this company, though it will no longer from this point on. ZERO customer service and they don't even do the job competently. It's frustrating dealing with a company that clearly cares nothing about their reputation. DON'T WASTE YOUR TIME AND ENERGY! They don't come when they say they will and when they do, they don't fix our printers. I don’t understand how some company’s stay in business."