MotoFIT

Motorcycle Dealer in Danbury, Connecticut, US
Advertisement

Photos:

Featured Review:

  • Sean McGuire
  • 11 months ago
I bought a bike from this dealer, as far as sales goes they were pretty good obviously I bought the bike. After they make the sale customer service wise, terrible. They don’t respond to phone calls or keep promises. When I got my bike it was missing the tool kit and also the Manual. I talked to the owner about it while we were filling out paperwork and he said they would figure out what happened to it and sort it out for me, never did. In fact, I called several times and asked about it and each time I either didn’t get and answer or when someone did pick up they would say “I’ll figure out what happened to it and we’ll get it to you”. It’s been almost exactly 1 year later and I still have not heard a word about it. I won’t be buying any other bikes from this dealer due to that very simple issue.

Contact and Address


Website: motofit.com

Address: 10 Mill Plain Rd, Danbury, Connecticut  06811, US
Advertisement

Map Location:

About the Business:

MotoFIT is a Motorcycle dealer located at 10 Mill Plain Rd, Danbury, Connecticut  06811, US.

The business is listed under motorcycle dealer, ducati dealer, motor scooter dealer, motorcycle parts store, motorcycle repair shop, motorcycle shop, trailer dealer, used motorcycle dealer, utility trailer dealer category. It has received 155 reviews with an average rating of 4 stars. Their services include Delivery, In-store pickup, In-store shopping . Accepted payment methods include Checks , Debit cards , Credit cards .

Advertisement

Reviews:

  • Sean McGuire
  • 11 months ago
I bought a bike from this dealer, as far as sales goes they were pretty good obviously I bought the bike. After they make the sale customer service wise, terrible. They don’t respond to phone calls or keep promises. When I got my bike it was missing the tool kit and also the Manual. I talked to the owner about it while we were filling out paperwork and he said they would figure out what happened to it and sort it out for me, never did. In fact, I called several times and asked about it and each time I either didn’t get and answer or when someone did pick up they would say “I’ll figure out what happened to it and we’ll get it to you”. It’s been almost exactly 1 year later and I still have not heard a word about it. I won’t be buying any other bikes from this dealer due to that very simple issue.
  • Jason Ambrosi
  • 1 year ago
Dropped my KTM 450 EXC R off on 12/2/2020 for a clutch repair, new tires and a tune up. Picked up the bike today (9/7/2021.) after a bunch of back and forth nonsense. $1010 and 9 months later, clutch works (repaired not replaced) no new tires, bike won’t start and now no rear brake at all. Should have read the other reviews and I probably wouldn’t be in this situation. My fault.
  • Daniel Ligeiro
  • 1 year ago
Bought my 2015 Ducati Panigale here. I also bring my bike into Motofit for regular service. The team is always very friendly and knowledgeable. They are very reasonably priced for dealership service. I will continue to bring my bike back here when needed. Thank you Motofit team!!!!
  • Andre Antunes
  • 1 year ago
AVOID THIS PLACE!!! This review might sound similar to past reviews, but everything that other people have said is true and I made the same mistake by bringing my bike here. I wish I had read the reviews prior to deciding to getting my bike fixed. The only reason I brought my bike here was because this is where I bought my 2015 Ducati Scrambler. As other people have said, this place is full of lies and excuses and they give no thought or care to their customers. From saying that parts weren’t there to making up more excuses to charge more. My motorcycle was brought in mid March for a tire change, oil change, and to fix an ignition problem causing the bike to stall that was from a recall with certain Ducati motorcycle models. They never called to follow up and we had to show up and pressure them to work on the motorcycle. We did not get the motorcycle back until July and charged over $2,500 for a bike that only has 3,000 miles on it! As another person said this place should get no stars...
  • Nachelle
  • 1 year ago
Honest review: This dealership employs people who have 0 sales rep expertise. In my opinion, they should really invest in hiring people who dont act like they are hanging out in their livingroom just chilling. My husband went and paid $4,000 up front for a bike that "kept coming" "it will be here soon" and the most magical response from Tess, "it will get here when it gets here". 4 weeks went by and he ended up purchasing another bike that he did not intended to in the first place, just to get over the situation. Ah! and when we went to pick up the bike, it was still not ready. Please listen to your hunch when you get here and if it doesnt feel right, move on to the next shop.

Services:

  • Delivery
  • In-store pickup
  • In-store shopping

Payments:

  • Checks
  • Debit cards
  • Credit cards

FAQ:

Here are some reviews from our users.

"I bought a bike from this dealer, as far as sales goes they were pretty good obviously I bought the bike. After they make the sale customer service wise, terrible. They don’t respond to phone calls or keep promises. When I got my bike it was missing the tool kit and also the Manual. I talked to the owner about it while we were filling out paperwork and he said they would figure out what happened to it and sort it out for me, never did. In fact, I called several times and asked about it and each time I either didn’t get and answer or when someone did pick up they would say “I’ll figure out what happened to it and we’ll get it to you”. It’s been almost exactly 1 year later and I still have not heard a word about it. I won’t be buying any other bikes from this dealer due to that very simple issue."

"Dropped my KTM EXC R off on /2/ for a clutch repair, new tires and a tune up. Picked up the bike today (9/7/.) after a bunch of back and forth nonsense. $ and 9 months later, clutch works (repaired not replaced) no new tires, bike won’t start and now no rear brake at all. Should have read the other reviews and I probably wouldn’t be in this situation. My fault."

"Bought my Ducati Panigale here. I also bring my bike into Motofit for regular service. The team is always very friendly and knowledgeable. They are very reasonably priced for dealership service. I will continue to bring my bike back here when needed. Thank you Motofit team!!!!"

"AVOID THIS PLACE!!! This review might sound similar to past reviews, but everything that other people have said is true and I made the same mistake by bringing my bike here. I wish I had read the reviews prior to deciding to getting my bike fixed. The only reason I brought my bike here was because this is where I bought my Ducati Scrambler. As other people have said, this place is full of lies and excuses and they give no thought or care to their customers. From saying that parts weren’t there to making up more excuses to charge more. My motorcycle was brought in mid March for a tire change, oil change, and to fix an ignition problem causing the bike to stall that was from a recall with certain Ducati motorcycle models. They never called to follow up and we had to show up and pressure them to work on the motorcycle. We did not get the motorcycle back until July and charged over $2, for a bike that only has 3, miles on it! As another person said this place should get no stars. I am baffled by how Ducati would certify this dealer to represent them. This place is a scam and they have zero respect for their customers and honestly have no idea what they are doing. I will never be returning here ever again, one of the worst experiences of my life. I too will be reporting this place to the better business bureau for their mistreatment and negligence. People have been writing reviews since and they seem to not care about improving anything that they do. Oh and like everyone else has stated, if you don’t the amount they want, they aren’t willing to give you your bike back. I would be embarrassed to own a place like this. Easy to get 4.1 stars when you're paying bots to give you high ratings. GO TO YELP AND READ TRUE REVIEWS TO AVOID GETTING SCAM!!!"

"Honest review: This dealership employs people who have 0 sales rep expertise. In my opinion, they should really invest in hiring people who dont act like they are hanging out in their livingroom just chilling. My husband went and paid $4, up front for a bike that "kept coming" "it will be here soon" and the most magical response from Tess, "it will get here when it gets here". 4 weeks went by and he ended up purchasing another bike that he did not intended to in the first place, just to get over the situation. Ah! and when we went to pick up the bike, it was still not ready. Please listen to your hunch when you get here and if it doesnt feel right, move on to the next shop."

Accepted payments methods at MotoFIT include

  • Checks
  • Debit cards
  • Credit cards

MotoFIT has 4 stars from 155 reviews.

The address of MotoFIT is 10 Mill Plain Rd, Danbury, Connecticut, US.

Nearby Businesses:

MAX BMW Motorcycles
  • 145
493 Danbury Rd, New Milford, CT 06776

Danbury Powersports Inc
  • 228
41 Lake Ave Ext, Danbury, CT 06811

Wilkins Motorsports
  • 199
2244 NY-22, Brewster, NY 10509

Hamlin Cycles
  • 54
44 Grassy Plain St, Bethel, CT 06801

Brookfield Indian Motorcycle
  • 139
20 Federal Rd, Brookfield, CT 06804

Iron Horse Customs
  • 14
21 Bridge St, Kent, CT 06757

Riley Cake Bikes
107 Myrtle Ave, Stamford, CT 06902

Copyright © 2017-2022 @ Zaubee.com