Mercedes-Benz Of Raleigh

  • ·
  • 1724 Reviews
Mercedes-Benz Dealer in Northeast Raleigh, Raleigh, North Carolina, US
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Address: 5607 Capital Blvd, Northeast Raleigh, Raleigh, North Carolina  27616, US

Map Location:

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About the Business:

Mercedes-Benz of Raleigh is a Mercedes-Benz dealer located at 5607 Capital Blvd, Northeast Raleigh, Raleigh, North Carolina  27616, US.

The business is listed under mercedes-benz dealer, car dealer, car leasing service, used car dealer category. It has received 1724 reviews with an average rating of 4.8 stars. Their services include Delivery, In-store shopping . Accepted payment methods include Checks , Debit cards , Credit cards .


Reviews:

B(
  • Bruce (Flyinhawaiian)
  • 3 months ago
Service here was great! Kassandra my service advisor did a wonderful job! Great communication through texts as progress was being made with repairs. They even provided videos of the work that was done...
LH
  • Lauretta Holloway
  • 3 months ago
Ray was wonderful to work with in choosing our new vehicle at Mercedes-Benz of Raleigh! He was thorough, patience, and very skilled at explaining the features of each car we considered for our needs....
VC
  • Vallerie Childers
  • 3 months ago
Five stars doesn't do this location justice - I wish I could give them more! I have been a loyal Mercedes-Benz owner for 9 years and let me say, Mercedes-Benz of Raleigh is the industry standard for...
K
  • Keegs
  • 4 months ago
Our new GLE is our first Mercedes purchase, and it was a smooth, easy and wonderful experience, thanks to C Morton. He was patient, informative, and honest throughout the entire process. Our SUV is b...
JD
  • Jessica Drake
  • 4 months ago
Had a great experience with Cassandra. She really helped me through a difficult time. I was in NC for a grandfathers funeral when my car began to give me transmission issues that I had never experienc...

Services:

  • Delivery
  • In-store shopping

Offers:

  • Car wash
  • Oil change
  • Repair services

Payments:

  • Checks
  • Debit cards
  • Credit cards

FAQ:

Mercedes-Benz of Raleigh is listed under

Here are some reviews from our users.

"Service here was great! Kassandra my service advisor did a wonderful job! Great communication through texts as progress was being made with repairs. They even provided videos of the work that was done! That’s pretty cool really felt like everyone had a vested interest in taking care of your concerns . Great job! Awesome waiting area with plugs for your computer and great coffee!"

"Ray was wonderful to work with in choosing our new vehicle at Mercedes-Benz of Raleigh! He was thorough, patience, and very skilled at explaining the features of each car we considered for our needs. He exhibited professionalism and kindness at all times! We were VERY PLEASED with the time he offered to ensure we were pleased with our final decision. We will definitely request him for our next purchase! Many Thanks, Kevin & Lauretta Holloway"

"Five stars doesn't do this location justice - I wish I could give them more! I have been a loyal Mercedes-Benz owner for 9 years and let me say, Mercedes-Benz of Raleigh is the industry standard for customer service, vehicle maintenance, and overall satisfaction. My GLC was due for its yearly checkup so I called to schedule an appointment - my day is always brightest when my call is received and quickly transferred to the service department. With ease, I was scheduled AND had a loaner reserved for minimal disruption to my weekly work schedule. Upon receipt of my vehicle, I received a text message from Kassandra detailing the timeline and plan for my vehicle's service as well as addressing some cosmetic concerns I had. To say I was excited to learn that Kassandra was my representative is a complete under statement - I was over the moon jumping for joy because Kassandra was my representative for past service visits. I knew I was in good hands! My vehicle required a few extra days as a few parts needed to be ordered - no problem at all thanks to Kassandra's diligence for ensuring I was informed every step of the way (have I mentioned how much I absolutely adore this woman?). All in all, this visit and every visit prior, from the day I purchased my new vehicle to my current A1 service, Kassandra and the entire team at Mercedes-Benz of Raleigh has managed to exceed my expectations. I won't shop anywhere else - I'm a customer for life!"

"Our new GLE is our first Mercedes purchase, and it was a smooth, easy and wonderful experience, thanks to C Morton. He was patient, informative, and honest throughout the entire process. Our SUV is beautiful, and I can see us becoming long-term customers. Luxury and customer service was symmetrical. This was indeed the best car buying experience we ever had."

"Had a great experience with Cassandra. She really helped me through a difficult time. I was in NC for a grandfathers funeral when my car began to give me transmission issues that I had never experienced before. My car was towed to Mercedes of Raleigh and Cassandra kept in touch with me throughout the entire process. My entire transmission needed to be replaced, thank God it was under warranty and I didn’t have to pay a dime. It was an overall great experience with Cassandra and I really appreciate her literally holding my hand throughout the entire process. I have never in my life experienced such seller customer service. If there was a way to repay her I would. She is definitely one of a kind. One of the most compassionate people I’ve ever encountered. Cassandra, if you are reading this, thank you so much for all you did for me, you are appreciated!!"

Accepted payments methods at Mercedes-Benz of Raleigh include

  • Checks
  • Debit cards
  • Credit cards

Mercedes-Benz of Raleigh has 4.8 stars from 1724 reviews.

The address of Mercedes-Benz of Raleigh is 5607 Capital Blvd, Northeast Raleigh, Raleigh, North Carolina, US.

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