Medical Clinic Of Houston, LLP

• Medical clinic
• Diabetes center
• Diagnostic center
• Internist
• Laboratory
• Medical office
• Nutritionist

"I greatly appreciate the Clinic’s commitment to patient safety, including mask requirements. My experience over the years and with multiple doctors has been very positive. I appreciate Dr. Wolf’s attention to not just my clinical needs but also my human side, directly addressing all concerns. Appointments are consistently on time and all staff polite and professional."

"Great Visit! Dr. Cook is thorough, very knowledgeable, inspiring and very concerned about his patients. He goes over every report and test and encourages the patient for any additional questions or input. His Staff, Brenda his Nurse, is on top of her Game. Raquel will be assist with any issue and responds immediately. Everyone is in so kind and pleasant. I thoroughly recommend Dr. Patrick Cook."

"Such a unique clinic for many reasons that as a patient for many years will never consider going anywhere else : 1- Location away from the congested Medical Center . 2- Size:compact with every department is just feel steps away. 3- All specialists are located in one building . No tunnels or different buildings to go searching!! 4- I found everyone is polite and welcoming the second you step into the clinic doors. 5- finally the 5 dollars covered unlimited time parking!! Now where can any visitor find that anywhere else in Houston."

"This was my 6 month follow-up visit with my Primary Care Physician, Dr. Russell Radoff, Medical Clinic of Houston. Dr. Radoff has been our family’s doctor for over years. He is an excellent physician who genuinely cares for his patients. He always takes time to listen to any concerns and answer any questions. We are very thankful for him. He is the BEST!"

"This medical practice is very behind quality customer service expectations that are standard practice in the field. In summary, if you expect to have easy access to your own personal data and files, and have the ability to schedule a timely appointment with your primary doctor, or any other doctor for that matter, DO NOT become a patient here. First, this group does not operate with digital medical files that patients can easily access, e.g., MyChart. This means that you cannot access your files yourself. It also means that if you are referred to another doctor outside of this group then it is a bureaucratic hassle to ensure the proper documents are shared with the right persons for proper care. It also seems like the doctors also have a hard time sharing patient data with other doctors at this same location. In my experience, most customer-facing communication happens via phone call and records sent via postal mail (LOL!) without the ability for secure digital messaging. Second, in my experience, some doctors fill up their schedule weeks / months in advance for general appointments that have a normal level of urgency, which causes them not to be able to see patients who have higher priority needs. I would expect for doctors to hold a certain number of appointments per week to be able to see patients that have more urgent needs. Even if this was not the case, patients should be allowed and encouraged to schedule appointments with other primary care doctors that have better availability if their normal doctor is unavailable for weeks because of their own fully booked schedule. As an example, one of my family members had a health issue that emerged that was not the level of needing to go to urgent care, yet should have been able to be seen within the week. This practice was not able to accommodate this. My family member's primary doctor was unavailable for weeks. We tried to book with another doctor within this same practice who was available in three days' time. That appointment was cancelled because that doctor was not the primary doctor. We were told there was no solution for this. It should not be difficult for resourceful individuals to schedule a doctor appointment. If you expect high-quality, timely customer service that operates in a digital-forward manner this is not the medical practice for you. The doctors I've interacted with seem knowledgeable. However, the poor organizational practices negatively impact the patient's ability to access these great doctors."