MarineMax Lake Norman

Boat Dealer in Cornelius, North Carolina, US
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Featured Review:

  • Casey Elliott
  • 3 months ago
Had great experience with Casey at Marine Max. Had my boat wrapped and ready for transport quickly. Even asked permission to put tape on part of the gel coat as it would leave a residue that would need cleaned. Most people would have just done it without making sure it was ok first!

Contact and Address


Website: marinemax.com

Address: 9209 Westmoreland Rd, Cornelius, North Carolina  28031, US
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About the Business:

MarineMax Lake Norman is a Boat dealer located at 9209 Westmoreland Rd, Cornelius, North Carolina  28031, US.

The business is listed under boat dealer, boat club, boat repair shop, marine supply store category. It has received 34 reviews with an average rating of 4 stars. Their services include Delivery, In-store shopping .

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Reviews:

  • Casey Elliott
  • 3 months ago
Had great experience with Casey at Marine Max. Had my boat wrapped and ready for transport quickly. Even asked permission to put tape on part of the gel coat as it would leave a residue that would need cleaned. Most people would have just done it without making sure it was ok first!
  • Marilyn Spicer
  • 3 months ago
Always responsive. Quality work. Have gone above and beyond.. such as taking boat out to put my Bimini cover on for me. Great people!
  • Yames Nigt
  • 4 months ago
My experience since I’ve bought multiple boats from Marinemax is the service needs to be overhauled. If you take your car to get serviced you get updates sometimes they send you videos. Not lake Norman they don’t call you, call you back, let your boat sit for weeks on the lot without being touched. Make appointments they don’t keep. I’ve been to several Marinemax and this by far is the worst service I’ve ever had. I didn’t say the work was bad just the customer service the disregard for your time. The ability to lie to there own customers who have bought multiple boats from them. It’s really unbelievable that more people haven’t complained. I think they have the market on certain work they can do since they are the dealer so they know they got you and your stuck with them. I’d be ashamed if I knew my customers felt this way.
  • Ed Hamilton
  • 6 months ago
Was having problems with a brand new boat on a Saturday (that I had to purchase elsewhere due to the dearth of new inventory). Called MMLN in the morning only to find out that service was not open. The salesman texted me back to tell me a service person arrived and to bring my boat in. The department manager then immediately addressed the issue and fixed my boat on the spot - at no charge! Thanks again MMLN - beyond impressed with your integrity and customer service
  • A S (Spookie)
  • 8 months ago
The salesman Brad was knowledgeable and pleasant, the business manager Josh left much to be desired, and ultimately was the reason we didn’t purchase a new boat. Hope future purchasers have a better experience.

Services:

  • Delivery
  • In-store shopping

Short Features:

Boat retailer & marine services resource Boat retail chain for yachting, fishing & leisure craft, marine services, repairs & customization.

FAQ:

MarineMax Lake Norman is listed under

Here are some reviews from our users.

"Had great experience with Casey at Marine Max. Had my boat wrapped and ready for transport quickly. Even asked permission to put tape on part of the gel coat as it would leave a residue that would need cleaned. Most people would have just done it without making sure it was ok first!"

"Always responsive. Quality work. Have gone above and beyond.. such as taking boat out to put my Bimini cover on for me. Great people!"

"My experience since I’ve bought multiple boats from Marinemax is the service needs to be overhauled. If you take your car to get serviced you get updates sometimes they send you videos. Not lake Norman they don’t call you, call you back, let your boat sit for weeks on the lot without being touched. Make appointments they don’t keep. I’ve been to several Marinemax and this by far is the worst service I’ve ever had. I didn’t say the work was bad just the customer service the disregard for your time. The ability to lie to there own customers who have bought multiple boats from them. It’s really unbelievable that more people haven’t complained. I think they have the market on certain work they can do since they are the dealer so they know they got you and your stuck with them. I’d be ashamed if I knew my customers felt this way."

"Was having problems with a brand new boat on a Saturday (that I had to purchase elsewhere due to the dearth of new inventory). Called MMLN in the morning only to find out that service was not open. The salesman texted me back to tell me a service person arrived and to bring my boat in. The department manager then immediately addressed the issue and fixed my boat on the spot - at no charge! Thanks again MMLN - beyond impressed with your integrity and customer service"

"The salesman Brad was knowledgeable and pleasant, the business manager Josh left much to be desired, and ultimately was the reason we didn’t purchase a new boat. Hope future purchasers have a better experience."

MarineMax Lake Norman has 4 stars from 34 reviews.

The address of MarineMax Lake Norman is 9209 Westmoreland Rd, Cornelius, North Carolina, US.

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