Loyalty Pawn

Saturday :  9AM–6PM
Sunday :  10AM–6PM
Monday :  9AM–6PM
Tuesday :  9AM–6PM
Wednesday :  9AM–6PM
Thursday :  9AM–6PM
Friday :  9AM–6PM

• Pawn shop

"How dare me? Are you serious? Loyalty pawn Justin the manager has been rude, and very abusive verbally towards me for 2 years! I have never been physical, or aggressive with any customers what so ever. Please Stop lying!!! I have class! Justin does discriminate toward Hispanics , and African Americans!!! I have scene it many times!!! and have endured the abuse myself! The staff at loyalty pawn do not treat people fairly they give different prices for merchandise that you have bought when you bring it back in for another loan. Where’s your fair policy here! I have heard him talk down to a Hispanic lady super rude because she thought the price for her ring wasn’t fair! Her demeanor was fine! He’s the aggressor!!! He started raising his voice and told her to go somewhere else! I also saw a African American in the store who got turned away when he was already in the store because they were closing! Really he’s already in the store! Makes no sense! He has horrible customer service, and thinks he can treat, and talk any way he chooses! He has a short fuse! He’s very verbally abusive with customers! I’m sorry but I believe everyone should be treated with respect! Discrimination is against the law!!!"

"Joshua was really nice he helps me with great customer service skills every time I come in there and he helps me when I'm looking for jewelry. Really cool place to come and get a loan."

"This place is much much different than the old West Sacramento location. Dirty location. Not enough staff. Wait times suck. Felt like I need to carry my sidearm in this area. Can't wait to pay off my items and get the "F" out of this area."

"This place is awesome! Employees are down to earth and fair. Were willing to negotiate within reason and gave me a great deal on a Bass Amp that was mutually beneficial. Then they were even willing to throw in a dolly that I needed to use to move it for a little extra charge. I’d been to this shop under their previous management and they have not lost any of their quality. In fact, if anything hey may have improved. Would come back here a thousand times without question."

"I had my first excellent pawn shop experience at Loyalty Pawn on Broadway! For starters it’s a clean store, spacious, open, and there are reasonably priced items to be found for purchase throughout the store. The store could get 5 stars based on cleanliness alone, but I would have only given 2 stars if there wasn’t fantastic customer service! The service provided by Joshua was the highlight of my day! He is personable, friendly, and very respectful at all times! I wouldn’t want to take my business elsewhere and I would advise you do the same! Joshua is a healthy reminder for all consumers that quality beats quantity every time! Have a great day everyone!"