Life Storage - Pomona

RV Storage Facility in Pomona, California, US
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Life Storage - Pomona

Featured Review:

  • Mtnmikeblue1
  • 3 months ago
Manager Lisha was extremely rude. I was never told that I needed to bring a copy of my homeowners insurance with me so at the time of move in I was forced to return home in order to get a copy. Not once did they apologize for not telling me ahead of time but in fact manager Lisha showed no empathy at all, she even went on to lecture and brag about how she stores all her policy documents in her phone. Good grief! Who stores their homeowners policy in their phone? Terrible customer service! If it weren't for the fact that I had a loaded truck at the time with nowhere else to go I would've found another facility. I'm pretty sure these folks are new here. I can only hope that they will be replaced soon in order to spare others the pain of what I had to endure.

Contact and Address


Website: lifestorage.com

Address: 2680 N Garey Ave, Pomona, California  91767, US
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Map Location:

Opening Hours:

  Sunday 12–4PM
  Monday 9:30AM–6PM
  Tuesday 9:30AM–6PM
  Wednesday 9:30AM–6PM
  Thursday 9:30AM–6PM
  Friday 9:30AM–6PM
  Saturday 8:30AM–5PM

About the Business:

Life Storage - Pomona is a RV storage facility located at 2680 N Garey Ave, Pomona, California  91767, US.

The business is listed under rv storage facility, automobile storage facility, boat storage facility, moving and storage service, moving supply store, self-storage facility, storage facility category. It has received 69 reviews with an average rating of 4 stars.

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Reviews:

  • Mtnmikeblue1
  • 3 months ago
Manager Lisha was extremely rude. I was never told that I needed to bring a copy of my homeowners insurance with me so at the time of move in I was forced to return home in order to get a copy. Not once did they apologize for not telling me ahead of time but in fact manager Lisha showed no empathy at all, she even went on to lecture and brag about how she stores all her policy documents in her phone. Good grief! Who stores their homeowners policy in their phone? Terrible customer service! If it weren't for the fact that I had a loaded truck at the time with nowhere else to go I would've found another facility. I'm pretty sure these folks are new here. I can only hope that they will be replaced soon in order to spare others the pain of what I had to endure.
  • Tee Willy
  • 3 months ago
This place is amazing staff is amazing, they are patient with you and very understanding so much different then the other storage places I’ve rented at and honestly this will be the only one that I will come to and trust with my belongings
  • Alexiz Delacerda
  • 3 months ago
Lecia was amazing!!! She was Friendly and made sure to take care of all our questions. Best experience.
  • Leona Kuepper
  • 4 months ago
This is the worst place I have ever stored at. I have used Uhaul, Public Storage & a few others in my lifetime. These guys keep raising my rates and when I a problem they don't care. They just raised my storage again by $50 more per month when I was already paying $344 every month and barely making it. I have expressed to them that I have way to move my stuff right now and no.place to move it too. Instead of helping me in any way they increase my fees making it even more difficult on me. Because of this may lose everything
  • Tracye Dawson
  • 5 months ago
Excellent customer service! This place is great great! The price Is extremely reasonable compared to other places. I would recommend them to everyone.

FAQ:

Life Storage - Pomona is open the following days:

Sunday :  12–4PM
Monday :  9:30AM–6PM
Tuesday :  9:30AM–6PM
Wednesday :  9:30AM–6PM
Thursday :  9:30AM–6PM
Friday :  9:30AM–6PM
Saturday :  8:30AM–5PM

Here are some reviews from our users.

"Manager Lisha was extremely rude. I was never told that I needed to bring a copy of my homeowners insurance with me so at the time of move in I was forced to return home in order to get a copy. Not once did they apologize for not telling me ahead of time but in fact manager Lisha showed no empathy at all, she even went on to lecture and brag about how she stores all her policy documents in her phone. Good grief! Who stores their homeowners policy in their phone? Terrible customer service! If it weren't for the fact that I had a loaded truck at the time with nowhere else to go I would've found another facility. I'm pretty sure these folks are new here. I can only hope that they will be replaced soon in order to spare others the pain of what I had to endure."

"This place is amazing staff is amazing, they are patient with you and very understanding so much different then the other storage places I’ve rented at and honestly this will be the only one that I will come to and trust with my belongings"

"Lecia was amazing!!! She was Friendly and made sure to take care of all our questions. Best experience."

"This is the worst place I have ever stored at. I have used Uhaul, Public Storage & a few others in my lifetime. These guys keep raising my rates and when I a problem they don't care. They just raised my storage again by $ more per month when I was already paying $ every month and barely making it. I have expressed to them that I have way to move my stuff right now and no.place to move it too. Instead of helping me in any way they increase my fees making it even more difficult on me. Because of this may lose everything"

"Excellent customer service! This place is great great! The price Is extremely reasonable compared to other places. I would recommend them to everyone."

Life Storage - Pomona has 4 stars from 69 reviews.

The address of Life Storage - Pomona is 2680 N Garey Ave, Pomona, California, US.

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