Leslie's

  • ·
  • $$
Swimming Pool Supply Store in Norristown, Pennsylvania, US
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Leslie's

Featured Review:

  • Margaret Rogers
  • 9 months ago
I have been purchasing my chemicals from Leslie's for 20 years. Last year, even though they assured me they were not affected by the chlorine shortage, they were unable to deliver chemicals when needed. As a result, this year, I purchased online from them instead of the local store and did it in early May. Chlorine is now on sale and even though I was told if I purchased in the store within 30 days, they would give me a price adjustment, since I purchased online, they are unable to do so. This is not the first time I have been given inconsistent information from Leslie's. Unfortunately, after speaking with customer service and a supervisor (Joe Fernandez), I have learned that rather than give a long time customer a $30 price adjustment on something that was just purchased a couple weeks ago, they would rather lose the customer. I now need a new pump motor but instead of using Leslie's, I will go to another vendor for the pump as well as all future pool supplies. From my view, not a...

Contact and Address


Website: lesliespool.com

Address: 104 W Germantown Pike, Norristown, Pennsylvania  19401, US
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Map Location:

Opening Hours:

  Friday 10AM–6PM
  Saturday 10AM–6PM
  Sunday 12–5PM
  Monday 10AM–6PM
  Tuesday 10AM–6PM
  Wednesday 10AM–6PM
  Thursday 10AM–6PM

About the Business:

Leslie's is a Swimming pool supply store located at 104 W Germantown Pike, Norristown, Pennsylvania  19401, US.

The business is listed under swimming pool supply store, swimming pool repair service category. It has received 29 reviews with an average rating of 4.4 stars. Their services include Curbside pickup, In-store pickup, In-store shopping, Delivery . Accepted payment methods include Checks , Debit cards , NFC mobile payments .


Reviews:

  • Margaret Rogers
  • 9 months ago
I have been purchasing my chemicals from Leslie's for 20 years. Last year, even though they assured me they were not affected by the chlorine shortage, they were unable to deliver chemicals when needed. As a result, this year, I purchased online from them instead of the local store and did it in early May. Chlorine is now on sale and even though I was told if I purchased in the store within 30 days, they would give me a price adjustment, since I purchased online, they are unable to do so. This is not the first time I have been given inconsistent information from Leslie's. Unfortunately, after speaking with customer service and a supervisor (Joe Fernandez), I have learned that rather than give a long time customer a $30 price adjustment on something that was just purchased a couple weeks ago, they would rather lose the customer. I now need a new pump motor but instead of using Leslie's, I will go to another vendor for the pump as well as all future pool supplies. From my view, not a...
  • Gaby Vollum
  • 9 months ago
Laughed when we asked to purchase DE for the pool, man working today (Memorial Day) responded, “no one uses DE anymore.” Went to a store in Eagleville, they had plenty of DE. Leslie’s just wants people to turn there pool to Salt Water so they can collect $400 in maintenance chemical a season vs $60 DE for Chlorinated pools.
  • Joe Nangle
  • 11 months ago
I am certain that you know what a valued manager you have in Sean. He is knowledgeable, patient, and a great ambassador for Leslie's. Why would I buy my spa materials anywhere else?
  • Brad Lowery
  • 1 year ago
This is a really clean pool store. Sean and his crew really take a lot of pride in this store and it really shows. They have a lot of different options and varieties of pool supplies. Keep up the great work!!
  • Cara Kish
  • 1 year ago
We recently purchased an above ground pool and Matt couldn’t have been more helpful. He was very knowledgeable about the different types of pools and made suggestions based on our needs. He spent a lot of time with us and answered all of our questions. He even called the next day to thank us for our business and followed up to make sure the pool was delivered when it was supposed to be. We will definitely be returning for all our pool needs and are looking forward to working with Matt again.

Health and Safety:

  • Staff wear masks
  • Staff get temperature checks
  • Staff required to disinfect surfaces between visits
  • Safety dividers at checkout

Services:

  • Curbside pickup
  • In-store pickup
  • In-store shopping
  • Delivery

Short Features:

Resource for swimming pool needs Chain providing a full range of swimming pool equipment, chemicals & accessories, plus water toys.

Payments:

  • Checks
  • Debit cards
  • NFC mobile payments

Plannings:

  • Quick visit

FAQ:

Leslie's is open the following days:

Friday :  10AM–6PM
Saturday :  10AM–6PM
Sunday :  12–5PM
Monday :  10AM–6PM
Tuesday :  10AM–6PM
Wednesday :  10AM–6PM
Thursday :  10AM–6PM

Here are some reviews from our users.

"I have been purchasing my chemicals from Leslie's for years. Last year, even though they assured me they were not affected by the chlorine shortage, they were unable to deliver chemicals when needed. As a result, this year, I purchased online from them instead of the local store and did it in early May. Chlorine is now on sale and even though I was told if I purchased in the store within days, they would give me a price adjustment, since I purchased online, they are unable to do so. This is not the first time I have been given inconsistent information from Leslie's. Unfortunately, after speaking with customer service and a supervisor (Joe Fernandez), I have learned that rather than give a long time customer a $ price adjustment on something that was just purchased a couple weeks ago, they would rather lose the customer. I now need a new pump motor but instead of using Leslie's, I will go to another vendor for the pump as well as all future pool supplies. From my view, not a good business decision but I guess customer satisfaction is not what they strive for."

"Laughed when we asked to purchase DE for the pool, man working today (Memorial Day) responded, “no one uses DE anymore.” Went to a store in Eagleville, they had plenty of DE. Leslie’s just wants people to turn there pool to Salt Water so they can collect $ in maintenance chemical a season vs $ DE for Chlorinated pools."

"I am certain that you know what a valued manager you have in Sean. He is knowledgeable, patient, and a great ambassador for Leslie's. Why would I buy my spa materials anywhere else?"

"This is a really clean pool store. Sean and his crew really take a lot of pride in this store and it really shows. They have a lot of different options and varieties of pool supplies. Keep up the great work!!"

"We recently purchased an above ground pool and Matt couldn’t have been more helpful. He was very knowledgeable about the different types of pools and made suggestions based on our needs. He spent a lot of time with us and answered all of our questions. He even called the next day to thank us for our business and followed up to make sure the pool was delivered when it was supposed to be. We will definitely be returning for all our pool needs and are looking forward to working with Matt again."

Accepted payments methods at Leslie's include

  • Checks
  • Debit cards
  • NFC mobile payments

Leslie's has 4.4 stars from 29 reviews.

The address of Leslie's is 104 W Germantown Pike, Norristown, Pennsylvania, US.

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