Kurata Eyecare Center

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Kurata Eyecare Center

Featured Review:

  • Chris E
  • 7 months ago
Weird vibes from Dr. Kurata. He talked down towards me when I was just politely asking normal follow-up questions as to why he was weakening my contact prescription. Additionally, the contact lens fitting fee was something I did not anticipate as I have never been charged one at my previous eye doctors. He then condescendingly talked down on my previous doctors for not doing things the same way he does. I kind of went here out of convenience but should have probably thought twice.

Contact and Address



Address: 200 San Pedro St, Little Tokyo, Los Angeles, California  90012, US
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About the Business:

Kurata Eyecare Center is a Eye care center located at 200 San Pedro St, Little Tokyo, Los Angeles, California  90012, US.

The business is listed under eye care center, contact lenses supplier, optometrist, sunglasses store category. It has received 15 reviews with an average rating of 4.4 stars.

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Reviews:

  • Chris E
  • 7 months ago
Weird vibes from Dr. Kurata. He talked down towards me when I was just politely asking normal follow-up questions as to why he was weakening my contact prescription. Additionally, the contact lens fitting fee was something I did not anticipate as I have never been charged one at my previous eye doctors. He then condescendingly talked down on my previous doctors for not doing things the same way he does. I kind of went here out of convenience but should have probably thought twice.
  • Mégane Racat
  • 2 years ago
Terrible if you’re looking for a seamless experience or quality customer service. This place was recommended by a friend and I took an appointment one week in advance. On the day of the appointment I had an emergency and was running 15min late. Rather than rushing and going for no reason I called to apologize and confirm that was fine. I was told it wasn’t an issue. I rushed, showed up shortly after, put money in the parking meter to be told at the door that no, in fact, 15min is too late. Needless to say they lost my business. Very poor customer service and did not even apologize... I highly recommend Dr. Cecilia Perez in DTLA. Great experience there: they had availability (not within a week), were very professional, competent and have affordable rates.
  • Marissa Pierce
  • 2 years ago
Very helpful friendly staff. Convenient location. Open saturdays. Near bus and trains.
  • Jorge Flores
  • 4 years ago
My wife and I have been coming to this office for over a decade now. Nothing spectacular about the place other than it being in a convenient location. We should have stopped coming here years ago. First of all, they are very expensive. Some of the people there are smug. Finally, even after having been a loyal patient for a long time, they wouldn't accommodate to my current predicament. I wanted to order additional contacts without them charging me out of my pocket for a "contact fitting". Reason being, as i explained to them, I am currently unemployed and my wife's insurance only covers an exam. I asked that they delay this until I am once again in a better financial situation. Even after demonstrating over a decade of loyalty to them, they couldn't do me this one favor. Im terribly disappointed and I will never return again. i do share some blame. Even after years of subpar care and high prices I should have stopped going years ago. Anyway, good luck with these people.
  • Denny Pie
  • 4 years ago
Went there the first time last Saturday. I was impressed. Great customer service and very friendly employees. Good location too.

Plannings:

  • Appointments recommended

FAQ:

Here are some reviews from our users.

"Weird vibes from Dr. Kurata. He talked down towards me when I was just politely asking normal follow-up questions as to why he was weakening my contact prescription. Additionally, the contact lens fitting fee was something I did not anticipate as I have never been charged one at my previous eye doctors. He then condescendingly talked down on my previous doctors for not doing things the same way he does. I kind of went here out of convenience but should have probably thought twice."

"Terrible if you’re looking for a seamless experience or quality customer service. This place was recommended by a friend and I took an appointment one week in advance. On the day of the appointment I had an emergency and was running min late. Rather than rushing and going for no reason I called to apologize and confirm that was fine. I was told it wasn’t an issue. I rushed, showed up shortly after, put money in the parking meter to be told at the door that no, in fact, min is too late. Needless to say they lost my business. Very poor customer service and did not even apologize... I highly recommend Dr. Cecilia Perez in DTLA. Great experience there: they had availability (not within a week), were very professional, competent and have affordable rates."

"Very helpful friendly staff. Convenient location. Open saturdays. Near bus and trains."

"My wife and I have been coming to this office for over a decade now. Nothing spectacular about the place other than it being in a convenient location. We should have stopped coming here years ago. First of all, they are very expensive. Some of the people there are smug. Finally, even after having been a loyal patient for a long time, they wouldn't accommodate to my current predicament. I wanted to order additional contacts without them charging me out of my pocket for a "contact fitting". Reason being, as i explained to them, I am currently unemployed and my wife's insurance only covers an exam. I asked that they delay this until I am once again in a better financial situation. Even after demonstrating over a decade of loyalty to them, they couldn't do me this one favor. Im terribly disappointed and I will never return again. i do share some blame. Even after years of subpar care and high prices I should have stopped going years ago. Anyway, good luck with these people."

"Went there the first time last Saturday. I was impressed. Great customer service and very friendly employees. Good location too."

Kurata Eyecare Center has 4.4 stars from 15 reviews.

The address of Kurata Eyecare Center is 200 San Pedro St, Little Tokyo, Los Angeles, California, US.

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