Kerbeck Maserati

Maserati Dealer in Palmyra, New Jersey, US
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Kerbeck Maserati

Featured Review:

  • Michael Fernandes
  • 3 months ago
this service department is a joke, i called 100 of times, i left a msg they keep saying will have them call you back no one calls back. i don't understand what is so hard to answer the phone very disappointed I'm not the only one that has this problem with this place other people i know personally has the same problem should of listen to them its a same nice brand of cars terrible service representing.

Contact and Address



Address: 100 NJ-73, Palmyra, New Jersey  08065, US
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About the Business:

Kerbeck Maserati is a Maserati dealer located at 100 NJ-73, Palmyra, New Jersey  08065, US.

The business is listed under maserati dealer category. It has received 20 reviews with an average rating of 4.6 stars. Their services include Delivery, In-store shopping .

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Reviews:

  • Michael Fernandes
  • 3 months ago
this service department is a joke, i called 100 of times, i left a msg they keep saying will have them call you back no one calls back. i don't understand what is so hard to answer the phone very disappointed I'm not the only one that has this problem with this place other people i know personally has the same problem should of listen to them its a same nice brand of cars terrible service representing.
  • George Chase
  • 8 months ago
Always a great experience ! So many fabulous automobiles !
  • Alfi Naim
  • 1 year ago
After completing the diagnostic, Chris told me I have a problem with the oxygen sensor and “Maserati recommends to replace 4 of the sensors,” even though just the one is bad because otherwise the check engine light will come back on. I called Maserati USA (they were really helpful and nice) about the warranty and when they were the ones paying they recommended to only replace one. So if only one needed to be replaced why —when it was coming from my pocket— did all 4 need to be replaced? And even though the warranty covered parts and labor they still charged me for the diagnostic. I’m not going back there again!
  • Taras Grosh
  • 4 years ago
Ryan Cala was our sales associate- and will be for all future transactions. First, completed the transaction on his day off! Second 90% of our transaction was completed through text and email (convenience); when we arrived car was ready and beautiful as advertised. Third, he appreciates fine automobiles, and took joy in seeing my wife and I examining the details of the vehicles. He was happy to discuss and explain any vehicle we had questions about. More importantly he guided us to not just complete a sale, but to have an excellent experience. This was concierge service that other luxury competitors advertise but do not deliver. Our local Maserati dealer brushed us off a few times - lack of customer service, follow up, prompt responses; all things Ryan delivered upon, but the local dealer failed and thereby lost clients. Lastly, never pushed or pressured us to buy-up or buy into superfluous items. Felt like I was shopping with my brother! Highly recommend them!
  • Fernando Brown
  • 4 years ago
I want to start out this review by saying prior to purchasing my Maserati I called the service manager George. I asked many questions about the reliability of Maserati’s as George patiently addressed my concerns. I’ve now serviced with FC twice and both times and I was highly satisfied. George and Sean kept me in the loop the entire time. I am highly satisfied with the service and promptness of George with my car. Thank you as always. Rich M.

Categories:

Services:

  • Delivery
  • In-store shopping

Offers:

  • Oil change
  • Repair services

FAQ:

Kerbeck Maserati is listed under

Here are some reviews from our users.

"this service department is a joke, i called of times, i left a msg they keep saying will have them call you back no one calls back. i don't understand what is so hard to answer the phone very disappointed I'm not the only one that has this problem with this place other people i know personally has the same problem should of listen to them its a same nice brand of cars terrible service representing."

"Always a great experience ! So many fabulous automobiles !"

"After completing the diagnostic, Chris told me I have a problem with the oxygen sensor and “Maserati recommends to replace 4 of the sensors,” even though just the one is bad because otherwise the check engine light will come back on. I called Maserati USA (they were really helpful and nice) about the warranty and when they were the ones paying they recommended to only replace one. So if only one needed to be replaced why —when it was coming from my pocket— did all 4 need to be replaced? And even though the warranty covered parts and labor they still charged me for the diagnostic. I’m not going back there again!"

"Ryan Cala was our sales associate- and will be for all future transactions. First, completed the transaction on his day off! Second % of our transaction was completed through text and email (convenience); when we arrived car was ready and beautiful as advertised. Third, he appreciates fine automobiles, and took joy in seeing my wife and I examining the details of the vehicles. He was happy to discuss and explain any vehicle we had questions about. More importantly he guided us to not just complete a sale, but to have an excellent experience. This was concierge service that other luxury competitors advertise but do not deliver. Our local Maserati dealer brushed us off a few times - lack of customer service, follow up, prompt responses; all things Ryan delivered upon, but the local dealer failed and thereby lost clients. Lastly, never pushed or pressured us to buy-up or buy into superfluous items. Felt like I was shopping with my brother! Highly recommend them!"

"I want to start out this review by saying prior to purchasing my Maserati I called the service manager George. I asked many questions about the reliability of Maserati’s as George patiently addressed my concerns. I’ve now serviced with FC twice and both times and I was highly satisfied. George and Sean kept me in the loop the entire time. I am highly satisfied with the service and promptness of George with my car. Thank you as always. Rich M."

Kerbeck Maserati has 4.6 stars from 20 reviews.

The address of Kerbeck Maserati is 100 NJ-73, Palmyra, New Jersey, US.

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