Journelle

  • ·
  • 33 Reviews
  • ·
  • $$$
Lingerie Store in Manhattan, New York, New York, US
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Contact and Address


Website: journelle.com

Address: 1266 3rd Ave, Manhattan, New York, New York  10021, US

Map Location:

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Opening Hours:

  Friday 11AM–6PM
  Saturday 11AM–6PM
  Sunday 11AM–6PM
  Monday 11AM–6PM
  Tuesday 11AM–6PM
  Wednesday 11AM–6PM
  Thursday 11AM–6PM

About the Business:

Journelle is a Lingerie store located at 1266 3rd Ave, Manhattan, New York, New York  10021, US.

The business is listed under lingerie store category. It has received 33 reviews with an average rating of 4.6 stars. Their services include Curbside pickup, In-store pickup, In-store shopping . Accepted payment methods include Credit cards .

Photos:

Journelle
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Reviews:

  • Amanda R
  • 1 year ago
The store associate was focused primarily on stocking or other general tasks and not focused on assisting the customers. We rang the bell for entry and after waiting for 3 minutes with no response from the sales associate another customer had to let us in. When I was trying on items in the dressing room the associate came back to check on me and I asked if there was another size. The weirdest thing was that she proceeded to clean out another dressing room before walking over to where I was holding out the item in question, again making me wait for a minute or two for her to finish another task. I was the only shopper in the store at this point so the lack of focused customer service didn't make any sense. Her tone was also very fake, over the top cheerful the whole time, I'd never heard "totally!!" so many times in such a short setting while at the same time feeling ignored. I found that they didn't seem to have a good selection of sizes in each item. It was very hit or miss. They had...
  • Ana Valle
  • 1 year ago
Variety of lingerie with excellent customer service. Always buy something when I mean to just browse!
  • Renee Callender
  • 1 year ago
Beautiful bras! Very clean and very nice and helpful staff
  • Arden
  • 3 years ago
Great experience shopping here! Kat was exceptional help & was quite courteous & friendly! Beautiful garments & clean environment.
  • Elizabeth And James Potter
  • 3 years ago
Classy lingerie with attentive, knowledgeable, friendly staff.

Health and Safety:

  • Mask required
  • Staff wear masks
  • Safety dividers at checkout

Categories:

Services:

  • Curbside pickup
  • In-store pickup
  • In-store shopping

Short Features:

Luxury lingerie shop Bright, modern boutique specializing in designer & European lingerie, loungewear & shapewear.

Payments:

  • Credit cards

Plannings:

  • Quick visit

FAQ:

Friday :  11AM–6PM
Saturday :  11AM–6PM
Sunday :  11AM–6PM
Monday :  11AM–6PM
Tuesday :  11AM–6PM
Wednesday :  11AM–6PM
Thursday :  11AM–6PM

"The store associate was focused primarily on stocking or other general tasks and not focused on assisting the customers. We rang the bell for entry and after waiting for 3 minutes with no response from the sales associate another customer had to let us in. When I was trying on items in the dressing room the associate came back to check on me and I asked if there was another size. The weirdest thing was that she proceeded to clean out another dressing room before walking over to where I was holding out the item in question, again making me wait for a minute or two for her to finish another task. I was the only shopper in the store at this point so the lack of focused customer service didn't make any sense. Her tone was also very fake, over the top cheerful the whole time, I'd never heard "totally!!" so many times in such a short setting while at the same time feeling ignored. I found that they didn't seem to have a good selection of sizes in each item. It was very hit or miss. They had a big sale going on the website and no mention was made of this while shopping in the store."

"Variety of lingerie with excellent customer service. Always buy something when I mean to just browse!"

"Beautiful bras! Very clean and very nice and helpful staff"

"Great experience shopping here! Kat was exceptional help & was quite courteous & friendly! Beautiful garments & clean environment."

"Classy lingerie with attentive, knowledgeable, friendly staff."

  • Credit cards

Journelle has 4.6 stars from 33 reviews.

The address of Journelle is 1266 3rd Ave, Manhattan, New York, New York, US.
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