Jacobi Sales Inc

Name: Jacobi Sales Inc
Address: 6500 Bardstown Rd, Kentucky, 40291, US
Telephone: +1 502-231-5500
Rating: 4.3

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55 Reviews

Lawn Mower Store in Louisville, Kentucky, US

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Contact and Address

Phone: +1 502-231-5500

Website: jacobisales.com

Address: 6500 Bardstown Rd, Louisville, Kentucky 40291, US

Map Location:

About the Business:

Jacobi Sales Inc is a Lawn mower store located at 6500 Bardstown Rd, Louisville, Kentucky 40291, US.

The business is listed under lawn mower store, farm equipment supplier, lawn mower repair service, tractor dealer, tractor repair shop category. It has received 55 reviews with an average rating of 4.3 stars. Their services include Curbside pickup, Delivery, In-store pickup, In-store shopping . Accepted payment methods include Checks , Debit cards .

Photos:

Reviews:

Vander Scythe
9 months ago

Had no idea what they were doing or selling. That or just too lazy to do their job… would not let them adjust the mirrors on my tractor

Pell Blakeman
10 months ago

Good store. Good Parts dept.

Sam Campbell
1 year ago

Helpful staff, they didnt have the part needed, but ordered it to arrive the next day. They called another store to confirm they had a part, and they didnt, saving me a trip, made me happy.

Kevin Hannahs
1 year ago

TL/DR; The service people at this location do not know what they are doing and the manager spoke to me in a very condescending manner when questioned on why my mower was WORSE after they serviced it. Very dissatisfied and will never use this service department gain. John the service manager was condescending and denied alterations to my mower that were made by his service technicians. When they replaced the fuel filter on the mower (service that was not requested but completed and charged anyway), they failed to properly prime the lines and allowed an airlock to form in my fuel lines. Causing the mower to perform poorly and eventually sputter and die. Service took over 3 weeks to; replace battery, plug a tire, replace fuel filter, and change oil. unit was picked up on 4-9 and not returned to me until 5-3. At which point it would not run for longer than 20 minutes after starting it. With that amount of time and nearly $400 in charges (not to mention the cost of 3 weeks of yard servic...

Robert Garbus
2 years ago

Very prompt mower service. Courteous employees on the phone and in person. Great job repairing my Cub Cadet. Much better than their sister location to the east...I won't mention any names.

Services:

Curbside pickup
Delivery
In-store pickup
In-store shopping

Offers:

Repair services

Payments:

Checks
Debit cards

FAQ:

"Had no idea what they were doing or selling. That or just too lazy to do their job… would not let them adjust the mirrors on my tractor"

"Good store. Good Parts dept."

"Helpful staff, they didnt have the part needed, but ordered it to arrive the next day. They called another store to confirm they had a part, and they didnt, saving me a trip, made me happy."

"TL/DR; The service people at this location do not know what they are doing and the manager spoke to me in a very condescending manner when questioned on why my mower was WORSE after they serviced it. Very dissatisfied and will never use this service department gain. John the service manager was condescending and denied alterations to my mower that were made by his service technicians. When they replaced the fuel filter on the mower (service that was not requested but completed and charged anyway), they failed to properly prime the lines and allowed an airlock to form in my fuel lines. Causing the mower to perform poorly and eventually sputter and die. Service took over 3 weeks to; replace battery, plug a tire, replace fuel filter, and change oil. unit was picked up on and not returned to me until . At which point it would not run for longer than minutes after starting it. With that amount of time and nearly $ in charges (not to mention the cost of 3 weeks of yard service charges due to not having my mower) I would have hoped to receive a like new mower rather than one that barely runs. When I called to inform him that after hours of my own labor and picking through their papers I found that the fuel filter had formed a vacuum due to poor installation he informed me that they NEVER bleed new fuel filters because "it isn't needed". Well when you dropped it off it would not run for more than minutes before dying, after I properly primed the fuel line it ran for over an hour, long enough to finish mowing my yard."

"Very prompt mower service. Courteous employees on the phone and in person. Great job repairing my Cub Cadet. Much better than their sister location to the east...I won't mention any names."