Insomnia Cookies

  • ·
  • $$
Cookie Shop in Manhattan, New York, New York, US
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Photos:

Featured Review:

  • Mike Desposito
  • 7 months ago
I went around 12am this past Sunday night. I'm still a little surprised at how awful customer service was. Idk if the management there makes it a really bad place to work or what? These guys were just not in a good mood at all. We're so sorry to have disturbed you at your job that you chose to work at lol. Barely looked up as we ordered while checking their phones. (They also had almost nothing on the menu and got progressively more annoyed at us as we kept trying to order things that they would then tell us they didn't have. And that's our fault because...?) Isn't the whole novelty of Insomnia Cookies that the cookies are available to be bought at late hours? Should change the name to Afternoon Cookies. We'll go to another location next time, if we go at all.

Contact and Address



Address: 164 Orchard St, Manhattan, New York, New York  10002, US
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Map Location:

Opening Hours:

  Thursday 11AM–3AM
  Friday 11AM–3AM
  Saturday 12PM–3AM
  Sunday 12PM–1AM
  Monday 11AM–1AM
  Tuesday 11AM–1AM
  Wednesday 11AM–1AM

About the Business:

Insomnia Cookies is a Cookie shop located at 164 Orchard St, Manhattan, New York, New York  10002, US.

The business is listed under cookie shop, dessert shop, ice cream shop category. It has received 215 reviews with an average rating of 4.3 stars. Their services include No-contact delivery, Delivery, In-store pickup, In-store shopping, Takeout, Same-day delivery . Accepted payment methods include Debit cards , NFC mobile payments , Credit cards .

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Reviews:

  • Mike Desposito
  • 7 months ago
I went around 12am this past Sunday night. I'm still a little surprised at how awful customer service was. Idk if the management there makes it a really bad place to work or what? These guys were just not in a good mood at all. We're so sorry to have disturbed you at your job that you chose to work at lol. Barely looked up as we ordered while checking their phones. (They also had almost nothing on the menu and got progressively more annoyed at us as we kept trying to order things that they would then tell us they didn't have. And that's our fault because...?) Isn't the whole novelty of Insomnia Cookies that the cookies are available to be bought at late hours? Should change the name to Afternoon Cookies. We'll go to another location next time, if we go at all.
  • Jonathan Ulloa
  • 7 months ago
First time at this location, very different experience from other locations. They have a way far friendly staff! I would take the extra 20 min drive just to come here. Thank you for the recommendation as well.
  • Abel Ulloa
  • 7 months ago
Amazing first time!!! Cashier Tamarie was warm and welcoming. Definitely returning very soon!!!
  • Liz Maschkywitz
  • 8 months ago
Their cookies are always so good! Make sure that you get them warmed up!
  • Eduardo Leite
  • 10 months ago
I came around 1:36 pm when they were still baking the cookies so they didn’t have all of the ones I love, but there was some chocolate chip which is still a classic and let’s face it, insomnia cookies are delicious. The guy at the counter was an absolute legend and gave me a great customer service!

Health and Safety:

  • Mask required
  • Safety dividers at checkout

Services:

  • No-contact delivery
  • Delivery
  • In-store pickup
  • In-store shopping
  • Takeout
  • Same-day delivery

Short Features:

Bakery known for late-night deliveries Bakery chain known for late-night deliveries, with some locations selling ice cream.

Payments:

  • Debit cards
  • NFC mobile payments
  • Credit cards

Plannings:

  • Quick visit

FAQ:

Insomnia Cookies is open the following days:

Thursday :  11AM–3AM
Friday :  11AM–3AM
Saturday :  12PM–3AM
Sunday :  12PM–1AM
Monday :  11AM–1AM
Tuesday :  11AM–1AM
Wednesday :  11AM–1AM

Insomnia Cookies is listed under

Here are some reviews from our users.

"I went around am this past Sunday night. I'm still a little surprised at how awful customer service was. Idk if the management there makes it a really bad place to work or what? These guys were just not in a good mood at all. We're so sorry to have disturbed you at your job that you chose to work at lol. Barely looked up as we ordered while checking their phones. (They also had almost nothing on the menu and got progressively more annoyed at us as we kept trying to order things that they would then tell us they didn't have. And that's our fault because...?) Isn't the whole novelty of Insomnia Cookies that the cookies are available to be bought at late hours? Should change the name to Afternoon Cookies. We'll go to another location next time, if we go at all."

"First time at this location, very different experience from other locations. They have a way far friendly staff! I would take the extra min drive just to come here. Thank you for the recommendation as well."

"Amazing first time!!! Cashier Tamarie was warm and welcoming. Definitely returning very soon!!!"

"Their cookies are always so good! Make sure that you get them warmed up!"

"I came around 1: pm when they were still baking the cookies so they didn’t have all of the ones I love, but there was some chocolate chip which is still a classic and let’s face it, insomnia cookies are delicious. The guy at the counter was an absolute legend and gave me a great customer service!"

Accepted payments methods at Insomnia Cookies include

  • Debit cards
  • NFC mobile payments
  • Credit cards

Insomnia Cookies has 4.3 stars from 215 reviews.

The address of Insomnia Cookies is 164 Orchard St, Manhattan, New York, New York, US.

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