Indianapolis Sewing Machine Co

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Featured Review:

  • Trisha Fronczak
  • 1 year ago
I bought an industrial sewing machine from an auction and needed a tune up as well as a bobbin case and bobbin. Indianapolis Sewing Machine Co did an amazing job on it. They got it working, did it in a very reasonable time frame, and was super friendly. It's hard finding sewing machine repair places so I'm glad I found them. I will go back for sure! There prices are very reasonable too.

Contact and Address



Address: 6830 Industry Dr # A, Warren, Indianapolis, Indiana  46219, US
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About the Business:

Indianapolis Sewing Machine Co is a Sewing machine repair service located at 6830 Industry Dr # A, Warren, Indianapolis, Indiana  46219, US.

The business is listed under sewing machine repair service, sewing machine store category. It has received 41 reviews with an average rating of 4.3 stars.

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Reviews:

  • Trisha Fronczak
  • 1 year ago
I bought an industrial sewing machine from an auction and needed a tune up as well as a bobbin case and bobbin. Indianapolis Sewing Machine Co did an amazing job on it. They got it working, did it in a very reasonable time frame, and was super friendly. It's hard finding sewing machine repair places so I'm glad I found them. I will go back for sure! There prices are very reasonable too.
  • Caleb Weber
  • 1 year ago
dropped off unit purchased from this store for repair, told 3-5 days to evaluate and notify me of problems. 50 days later and 5 phone calls with every call getting worse in terms of professionalism and ability to simply talk and answer questions, I decided to pick it up. asked if i could schedule a time for them to look at it as the drop off method wasn't effective. "good luck with that" was the response. if you have 6-12 months for repair work and low expectations for customer service this is the place for you! couldnt get them to open the door or put my unit on a cart.
  • Tatacousin
  • 1 year ago
The owner is amazing! Not only did he allow me to demo a newer model of the machine I initially wanted & showed me how to use it. He came & set the machine up for me! I'm over the moon with my Juki!
  • Pippa Betterton
  • 1 year ago
I bought my industrial Juki 8700-7 from this wonderful place run by man and wife! They are wonderful! I really appreciate that after a year 1/2 I want my machine serviced, it was a long way to Martinsville from their shop, service call to my home was very reasonable, professional, if you are a professional, beginner or advanced sewist, industrial machine is the way to go, very easy to use and maintain, customer service is great. They have been so busy, I’m so grateful they were able to work me in. Thank you all so much!!
  • Maddie G
  • 2 years ago
When I dropped off machine, I had to ring a bell by the register. Gave my info, my machine and lady was very courteous. When I picked up, had to ring bell again, and same thing. Lady came out, found my machine, we chatted and off I went with my over 20yo repaired machine. The office is located at the very end, west. Thank you!

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Here are some reviews from our users.

"I bought an industrial sewing machine from an auction and needed a tune up as well as a bobbin case and bobbin. Indianapolis Sewing Machine Co did an amazing job on it. They got it working, did it in a very reasonable time frame, and was super friendly. It's hard finding sewing machine repair places so I'm glad I found them. I will go back for sure! There prices are very reasonable too."

"dropped off unit purchased from this store for repair, told days to evaluate and notify me of problems. days later and 5 phone calls with every call getting worse in terms of professionalism and ability to simply talk and answer questions, I decided to pick it up. asked if i could schedule a time for them to look at it as the drop off method wasn't effective. "good luck with that" was the response. if you have months for repair work and low expectations for customer service this is the place for you! couldnt get them to open the door or put my unit on a cart."

"The owner is amazing! Not only did he allow me to demo a newer model of the machine I initially wanted & showed me how to use it. He came & set the machine up for me! I'm over the moon with my Juki!"

"I bought my industrial Juki from this wonderful place run by man and wife! They are wonderful! I really appreciate that after a year 1/2 I want my machine serviced, it was a long way to Martinsville from their shop, service call to my home was very reasonable, professional, if you are a professional, beginner or advanced sewist, industrial machine is the way to go, very easy to use and maintain, customer service is great. They have been so busy, I’m so grateful they were able to work me in. Thank you all so much!!"

"When I dropped off machine, I had to ring a bell by the register. Gave my info, my machine and lady was very courteous. When I picked up, had to ring bell again, and same thing. Lady came out, found my machine, we chatted and off I went with my over yo repaired machine. The office is located at the very end, west. Thank you!"

Indianapolis Sewing Machine Co has 4.3 stars from 41 reviews.

The address of Indianapolis Sewing Machine Co is 6830 Industry Dr # A, Warren, Indianapolis, Indiana, US.

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