Hyundai Of El Paso

  • ·
  • 4782 Reviews
Hyundai Dealer in East El Paso, El Paso, Texas, US
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Address: 8600 Montana Ave, East El Paso, El Paso, Texas  79925, US

Map Location:

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About the Business:

Hyundai of El Paso is a Hyundai dealer located at 8600 Montana Ave, East El Paso, El Paso, Texas  79925, US.

The business is listed under hyundai dealer, auto parts store, car dealer, car repair and maintenance, used car dealer, used truck dealer category. It has received 4782 reviews with an average rating of 4.4 stars. Their services include In-store shopping, Delivery . Accepted payment methods include Checks , Debit cards , Credit cards .


Reviews:

WL
  • Wanda Landry
  • 2 months ago
I costumed built a Hyundai Elantra. My teams was Eunice, Eugene, Robert and Carlos they all treated me with respect. The level of professionalism was amazing. I received weekly updates on the del...
RR
  • Rick Rope
  • 2 months ago
We took my daughter’s can for warranty repair and they took almost days to get to the car. When they finally got to it they wanted . to do a diagnostic. We picked it up and took it to anothe...
JV
  • Jose Vasquez
  • 2 months ago
The parts/service department is a complete joke. 1 star isn’t even deserving for the lack of commitment and customer value they uphold. Zero communication and zero organization is what you’ll encounte...
MS
  • Martha Sanchez
  • 2 months ago
I went in for a recall and was helped by Angel. He was very helpful, he explained exactly what he was going to do, and my vehicle was ready even before the time he said it was going to be ready. I wou...
ED
  • Elizabeth Dodds
  • 2 months ago
I brought my car in for service and it’s been nearly three weeks. But that’s not why they’re getting one star. I understand that everywhere is suffering from supply issues and I’m understanding of tha...

Services:

  • In-store shopping
  • Delivery

Offers:

  • Car wash
  • Oil change
  • Repair services

Payments:

  • Checks
  • Debit cards
  • Credit cards

FAQ:

Here are some reviews from our users.

"I costumed built a Hyundai Elantra. My teams was Eunice, Eugene, Robert and Carlos they all treated me with respect. The level of professionalism was amazing. I received weekly updates on the delivery of my car. This was my best car buying experience ever."

"We took my daughter’s can for warranty repair and they took almost days to get to the car. When they finally got to it they wanted . to do a diagnostic. We picked it up and took it to another shop because there was no guarantee that it would be covered under warranty, and if they took days to just look at it…Huge waste of time!"

"The parts/service department is a complete joke. 1 star isn’t even deserving for the lack of commitment and customer value they uphold. Zero communication and zero organization is what you’ll encounter here. Don’t bother wasting your breath having a manager reach a solution either. I tried that route and neither the department manager or area manager responded to my voicemails. If they don’t care then I don’t care about being brutally honest. This terrible service has been ongoing for years. I’d never purchase from there again. I wish there was another Hyundai elsewhere."

"I went in for a recall and was helped by Angel. He was very helpful, he explained exactly what he was going to do, and my vehicle was ready even before the time he said it was going to be ready. I would definitely be going back for whatever I need done on my vehicle."

"I brought my car in for service and it’s been nearly three weeks. But that’s not why they’re getting one star. I understand that everywhere is suffering from supply issues and I’m understanding of that. The issue lies with the NO communication. The only time I have gotten any sort of update with my car is when I have called. And even then it has been very difficult to get a straight answer. I was told that my car parts had arrived and my car was being worked on, only to call back 3 days later and find out the parts had not even arrived yet! The manager of the service managers finally called today to apologize BUT that’s 2.5 weeks too late. This is ridiculous to make it so difficult to find out the status of my car. I am beyond frustrated and will avoid coming back here at all costs."

Accepted payments methods at Hyundai of El Paso include

  • Checks
  • Debit cards
  • Credit cards

Hyundai of El Paso has 4.4 stars from 4782 reviews.

The address of Hyundai of El Paso is 8600 Montana Ave, East El Paso, El Paso, Texas, US.

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