Houston Police Credit Union

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Contact and Address


Website: hpcu.coop

Address: 1600 Memorial Dr, Washington Avenue Coalition / Memorial Park, Houston, Texas  77007, US

Map Location:

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About the Business:

Houston Police Credit Union is a Bank located at 1600 Memorial Dr, Washington Avenue Coalition / Memorial Park, Houston, Texas  77007, US.

The business is listed under bank, atm, federal credit union, car finance and loan company, credit union, financial institution category. It has received 77 reviews with an average rating of 4.2 stars. Their services include Drive-through .

Photos:

Houston Police Credit Union
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Reviews:

  • Honest Review
  • 1 year ago
Well, I used the drive thru and was amazed by the awesome customer service on (04/11/22 12:07 pm) It was pretty fast for me. I usually like to walk into the credit union. The teller was awesome. There was no name on receipt to compliment her. I’ve been here at the credit union for over 30 years, and still have no regrets. I actually drive 4 hours every 4-5 months to do business at the credit union. It’s worth the drive. Thank You guys for making us feel special.
  • Celeste Nicol
  • 1 year ago
If I could leave 0 stars I would. The amount of times that I have called to ask a simple question and received a completely irrelevant or incorrect answer is ridiculous. I called three different times to ask the same question and received several different answers to the point that I just came into the branch and asked in person. They make mistakes and don’t take accountability. The have an attitude on the phone when you ask questions. I left my drivers license while depositing a check one day and was not Informed or contacted until 6 months later. Every-time I need something resolved or have a concern, I can’t even count on my credit Union. All they cause is stress and confusion. To be honest I wanted to keep this off of their reviews and I emailed the supervisor committee a few times already over the past few weeks and have yet to hear from them. However I see here that I’m not the only one with this problem. All I wanted was for my concerns to be acknowledged but I’m a fool for ex...
  • Sadie Tribble
  • 1 year ago
I LOVE the Houston Police Credit Union and they definitely love their first responders and families. I handle all of my banking needs here and would highly recommend to any officer or city employee. Can't beat a "real" Credit Union with sooooo many Great Perks!!!
  • Brittany Flores
  • 1 year ago
Love this bank very helpful and always there when needed ! Changed my life in the best way I wish I would have known sooner about y’all keep up the great work helping people better there lives !
  • Juan Vergil
  • 1 year ago
HPCU has changed my life! Saving me THOUSANDS! It started when I opened my account, my credit wasn’t great at all, but once I did my part they were able to approve me and now all my business is with them! Thank you so much!

Services:

  • Drive-through

Offers:

  • Cash advance

FAQ:

"Well, I used the drive thru and was amazed by the awesome customer service on (//: pm) It was pretty fast for me. I usually like to walk into the credit union. The teller was awesome. There was no name on receipt to compliment her. I’ve been here at the credit union for over years, and still have no regrets. I actually drive 4 hours every months to do business at the credit union. It’s worth the drive. Thank You guys for making us feel special."

"If I could leave 0 stars I would. The amount of times that I have called to ask a simple question and received a completely irrelevant or incorrect answer is ridiculous. I called three different times to ask the same question and received several different answers to the point that I just came into the branch and asked in person. They make mistakes and don’t take accountability. The have an attitude on the phone when you ask questions. I left my drivers license while depositing a check one day and was not Informed or contacted until 6 months later. Every-time I need something resolved or have a concern, I can’t even count on my credit Union. All they cause is stress and confusion. To be honest I wanted to keep this off of their reviews and I emailed the supervisor committee a few times already over the past few weeks and have yet to hear from them. However I see here that I’m not the only one with this problem. All I wanted was for my concerns to be acknowledged but I’m a fool for expecting anything but the bare minimum from HPCU. Save urself the trouble and do ur banking elsewhere :)"

"I LOVE the Houston Police Credit Union and they definitely love their first responders and families. I handle all of my banking needs here and would highly recommend to any officer or city employee. Can't beat a "real" Credit Union with sooooo many Great Perks!!!"

"Love this bank very helpful and always there when needed ! Changed my life in the best way I wish I would have known sooner about y’all keep up the great work helping people better there lives !"

"HPCU has changed my life! Saving me THOUSANDS! It started when I opened my account, my credit wasn’t great at all, but once I did my part they were able to approve me and now all my business is with them! Thank you so much!"

Houston Police Credit Union has 4.2 stars from 77 reviews.

The address of Houston Police Credit Union is 1600 Memorial Dr, Washington Avenue Coalition / Memorial Park, Houston, Texas, US.
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