Contact and Address
About the Business:
Holiday Inn Express & Suites Memphis Southwind, an IHG Hotel is a Hotel located at 4068 Stansell Ct, Richwood, Memphis, Tennessee 38125, US.
The business is listed under hotel, conference center, wedding venue category. It has received 428 reviews with an average rating of 4 stars.
- Lily Fluharty
- 5 months ago
- A Ra
- 9 months ago
- Ri Dickson
- 1 second ago
Here are some reviews from our users.
"Our stay here wasn’t bad, but there were some unfortunate issues with our room. Our first room the heating/cooling wasn’t working. When we told the front desk, they got us a new room which was great! While the cooler worked in this new room we had some other issues... the shower door would not close, there were crusty stains all over the carpet, and the shades were broken. Overall, the staff was very friendly and accommodating, and the location wasn’t horrible, but the rooms weren’t great."
"Stopped here overnight on the way to TX. Unfortunately had to change rooms 3 times due to noise and shower door. Even though they changed my room the manager looked very angry which made me feel as if I did something wrong. Not my fault, I was already tired of the long drive and just needed to eat my dinners and take shower and sleep. Aside from this the hotel was good, very clean and I woke up well rested. Thank you."
"First two stays were good even though my second room was a little dirty... this third stay was the worse yet! There was a hole in the wall, tv and pictures were all crooked, big red stain on the floor, and the shower was dirty. Not to mentioned all these issues and I checked in close to midnight and was still charged for a whole day! The night person said they were full but then moved me to another room. Had I known it was not I known it was not the same type I paid for, I would have declined. Additionally, it was no better than the first room minus the whole in the wall. I called guest services twice to see if another room like I paid for was available, the woman said they booked and though people already checking out, she wouldn't know til after 3pm! And they say third time's a charm! I guess this will be my last stay here when visiting from my home state."