Heights Glass

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Contact and Address


Website: heightsglass.net

Address: 613 W 19th St, Greater Heights, Houston, Texas  77008, US
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About the Business:

Heights Glass is a Glass & mirror shop located at 613 W 19th St, Greater Heights, Houston, Texas  77008, US.

The business is listed under glass & mirror shop, glass repair service, shower door shop category. It has received 43 reviews with an average rating of 4.4 stars. Their services include In-store shopping .

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Reviews:

DT
  • Domino Truth
  • 2 months ago
They did a great job with our large 1 piece gym mirror. Cut and installed just how I wanted it.
LO
  • Lady Oceanna
  • 4 months ago
Friendly staff and most importantly the glass was cut to my specific measurements and fit perfectly. Very reasonably priced.
J
  • Jeff
  • 5 months ago
Very slow to get a simple estimate. Nobody seems to have a clue over there. Lots of excuses. And to say you had called a few days later is false. After the tech said he was on the way to property...
SA
  • Scott Armstrong
  • 1 year ago
I've gotten Plexiglass here, twice. These have been for our RV Doors, to keep our dogs inside. The Staff is Friendly and Helpful! If You're looking for Glass or Plexiglass be sure to Call or Stop B...
CB
  • Celina Bautovich
  • 1 year ago
Every time I called Heights Glass I spoke with someone different and everyone seemed clueless. I had to call them 3 times to try to get someone to come and measure the window because they wouldn't c...

Services:

  • In-store shopping

FAQ:

Here are some reviews from our users.

"They did a great job with our large 1 piece gym mirror. Cut and installed just how I wanted it."

"Friendly staff and most importantly the glass was cut to my specific measurements and fit perfectly. Very reasonably priced."

"Very slow to get a simple estimate. Nobody seems to have a clue over there. Lots of excuses. And to say you had called a few days later is false. After the tech said he was on the way to property I called the next day. The guy who answered said no estimate yet. Called again two days later and no clue on price. That’s when I said don’t worry about it. Being in business that long and when somebody goes into showroom and says I need this style and this size should be easy. Not going in on Monday and Friday still no answer. Your competitor gave price in a couple hours and installed in a week."

"I've gotten Plexiglass here, twice. These have been for our RV Doors, to keep our dogs inside. The Staff is Friendly and Helpful! If You're looking for Glass or Plexiglass be sure to Call or Stop By! It doesn't get any better than here!!!"

"Every time I called Heights Glass I spoke with someone different and everyone seemed clueless. I had to call them 3 times to try to get someone to come and measure the window because they wouldn't call me back with a time. The guy that came out to measure the window was supposed to be at my house at 8: am. I had to call Heights Glass at 9am to see if anyone was actually going to come. Yes it was a crazy weather day but good customer service would have been them calling me and informing me that they were still coming however they were running late. Instead I got "oh sure... we can send someone now". As if they forgot they had an 8:am appointment with me. Yes I called around to compare companies because this company seemed shady. When I did decide to get the window from them I asked for a Friday deadline and they kept skirting around the idea on if they could do it. When I did call at 3: they took my credit card and told me they would call me to follow up if they could make the deadline. Guess what.... no call. The next day they were closed due to ice so I understand not hearing from them. Wednesday morning... nothing. So I called them in the afternoon to see if they had ordered the glass. The answer was no. Again... why did I have to call?? They had my credit card info I thought we were moving forward and good customer service would have been them calling me the next morning to get the order processed. Lastly- the gentleman that answers the phone is rude and unorganized. Do not use this company unless you want a huge headache and terrible customer service!"

Heights Glass has 4.4 stars from 43 reviews.

The address of Heights Glass is 613 W 19th St, Greater Heights, Houston, Texas, US.

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