- Maritza Gentry
- 5 months ago
Contact and Address
About the Business:
Harouts Used Auto Parts is a Used auto parts store located at 12301 Branford St, Sun Valley, Sun Valley, California 91352, US.
The business is listed under used auto parts store, auto body parts supplier, auto parts store category. It has received 87 reviews with an average rating of 4.1 stars. Their services include Curbside pickup, In-store pickup, In-store shopping .
- Maritza Gentry
- 5 months ago
- Chris Marino
- 9 months ago
- 1 year ago
- Starting Tech
- 1 year ago
- Amy Sharpless
- 2 years ago
Here are some reviews from our users.
"Driving on a narrow street, I slightly hit a trash can that was sticking out and without my knowledge knocked the passenger mirror casing with the blinker(separate part). I contacted Mercedez Benz and it was close to $., out of my range. I called Harouts and Charlie answered the phone. Charlie was professional and knew the car part. He called me back and told me he had both parts. I sent him a photo of the mirror on the drivers side. He asked me for the last six digits of my Vin number to make sure the part and color was correct. He again called me back and said "yes" we have it and gave me the price over the phone. I drove to Sun Valley and Harouts is in a very busy street with tons of trucks coming and going with lots of dust. I was thinking "what am I getting myself into". I thought maybe I was going to pick my own part. I found Harouts with pkg. in front. Once in there to my surprise the office was very clean and air conditioned. All the men wkg. I believe wore black shirts. Charlie had the part ready for me. We went outside to see if it match the color and it did. A worker by the name of Sam was listening to the conversation when I asked to see if they had the screws. Charlie did not have them but lovely Sam, said "I have the screws," he went to the back and returned with the screws and placed the cover on the mirror. I am very grateful for their assistance and highly recomment this shop. That's what I call "TEAM" work. Thank you very much. Ladies, please use auto parts, they don't bite and are very nice and you can save a ton of money. My car is now whole again. Muchas Gracias."
"What an amazing place. They have a huge selection of really good used bmws. Family run business. Chris was responsible for helping me and my family. Absolute credit to Harouts for employing somebody with so much integrity. Was extremely patient with us over the course of a couple of weeks while we decided which of their cars we wanted to purchase. Allowed us to have two of the vehicles we were considering inspected by our mechanic. Both were in excellent condition they were able to offer us financing which was convenient and easy. Also gave us a free parts warranty with the vehicle purchase--something I'm sure no other car dealership would give. Highly recommend and we are looking forward to buying our next vehicle there.💪👍👍"
"Bought a Bmw X5 from here less than a year ago. The video showed the major things that should be working but they missed quite a bit that they knew about. They told me the only thing wrong was the rear sunshade, which yes that was broken. I was told the TPM sensors were currently throwing a fault but that'd disappear after about miles or so, well that's not the case. They're not installed. I also asked about the PDC since it wasn't working, said the same thing that'll go away after awhile. Well the PDC module is missing entirely, something that's pretty obvious. The sensor mounts on 3 of the sensors are also broken, barely held on by the body. None of the v sockets work either. 2 of the 4 bolts for the tailgate are missing, so about a month ago it stopped working because it literally fell apart. They must have tightened the bolts just enough to keep it in place without the others. All of the bolts for the battery compartment are missing as well. Spare wasn't included, bolt to hold the spare is gone, and the jack that comes standard is also gone. Everything I've mentioned, they didn't. They also never sent the paperwork for the engine I asked for, three times to be exact. So what the hell are you guys thinking? Or are you just not thinking entirely? An honest dealer would admit it either way. I don't appreciate being lied to, makes me quite angry actually. I flew halfway across the country to drive it back, I really wish I hadn't. If you buy a car from here, bring a mechanic with you unless you're very knowledgeable. I overpaid them about $, since the problems weren't listed and the video seemed thorough on the obvious problems. Well missing parts are pretty obvious if you take a look, which they clearly did, just not on camera. I now have to spend about how much I overpaid them. I'd appreciate a check back for the list of problems they purposely failed to mention, but you don't get a check like that from a dishonest dealer. Like I said before, just pay a mechanic to come with you to point out everything that isn't working or if entire parts are gone that they will fail to mention, you'll save money."
"TERRIBLE PRICE GOUGING. WAY OVER PRICED. Check literally ANYWHERE ELSE! ,$ for a crashed x7 with NO DOORS, FENDERS OR BUMPERS AND A SALVAGE TITLE. RIDICULOUS!!! Insanity!!!"
"Walt Sharpless (purchased BMW M5). If able to leave less than 1 star I would. Bought a BMW from Harout’s via eBay but wasn’t able to leave my buyer feedback there since Chris apparently knew if he delayed addressing my issues beyond days I couldn’t leave my feedback there. Regardless, I highly recommend not buying a vehicle from this shop. The video provided in the eBay ad DID NOT represent the vehicle accurately which I relied on being an out of state buyer. I have purchased many vehicles sight unseen over the years which worked out fine since the vehicle descriptions were accurate and honest. Not the case in my experience with Harout’s. Buyer beware!"