Contact and Address
Map Location:
Opening Hours:
Thursday | 9AM–10PM |
Friday | 9AM–10PM |
Saturday | 9AM–8PM |
Sunday | 10AM–7PM |
Monday | 9AM–10PM |
Tuesday | 9AM–10PM |
Wednesday | 9AM–10PM |
About the Business:
Hand and Stone Massage and Facial Spa is a Facial spa located at 355 E Basse Rd Suite 107, Alamo Heights, San Antonio, Texas 78209, US.
The establishment is listed under facial spa, day spa, massage therapist, spa category. It has received 18 reviews with an average rating of 4.6 stars.
Photos:
Reviews:
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- Kay Riojas
- 1 year ago
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- Cecilia De Los Santos
- 1 year ago
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- Dana Leiato
- 1 year ago
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- Gina Harrison
- 1 year ago
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- Rachel Jones
- 1 year ago
Categories:
FAQ:
Thursday : 9AM–10PM
Friday : 9AM–10PM
Saturday : 9AM–8PM
Sunday : 10AM–7PM
Monday : 9AM–10PM
Tuesday : 9AM–10PM
Wednesday : 9AM–10PM
"Front desk contact was welcoming and efficient. Clean, calming facility, restrooms and treatment rooms. I had my 1st facial in years - it was calming & amazing. Thank you Gisette! My husband had a massage. His MT, Adriana listened to his issues and gave a restorative, on point massage. He feels great! Very professional staff. We will be repeat customers! Thank you."
"I decided to try Hand and Stone Massage because my sister goes to a location in Houston. I have my regular place that I normally go to but I haven't been able to go since last year around this time so I was long overdue. This location had two available appointments so I decided to go. I don't drive and my normal transportation requires hr advance notice so I used Uber which cost me total $ for roundtrip. I did the Introductory Massage & Introductory Facial with the Microdermabrasion. The massage therapist was late (out of her control because they were delayed due to the train) but was very apologetic. The massage was fine and she was very attentive in asking me about the pressure which was on point. My complaint is that the room was cold and even after she turned on the heater for the bed it took a while to feel any warmth. I didn't want to say anything to disrupt the massage because I just needed to relax and feel a sense of escape. I'm a caregiver to my elderly parents so anytime I can have a moment to myself I treasure. So I continued to feel cold and didn't really get to feel the full effect of rest and relaxation. I moved onto the facial which I was very excited about. The room was also cold and I mentioned it to the esthetician and she even commented that her room is the coldest. She had the bed warmer turned on high and like the other room, it made no difference. She was kind enough to bring me an extra blanket. I enjoyed the facial and felt like I was glowing afterwards...lol! During checkout, the front desk clerk seemed to be a bit confused about my tip and made me feel uncomfortable. I thought it was clear that I was leaving % (would've left more but due to being cold that made a huge difference). It seemed like a whole ordeal to figure out the tip and she clearly said the tip amount and was going to put the total amount per person instead of splitting it. I finally told allow me to me get out my calculator and break it down for her. I told her how much to give to the massage therapist and how much for the esthetician. I was made to feel like I didn't know what I was talking about when it came to the financial aspect of this transaction and I didn't appreciate it. I'm disappointed and I will not be returning to this location."
"Had my first facial ever, today. Atmosphere was great, very relaxing. Everyone was very nice and professional. Lizette was truly amazing. She really took an old catchers mitt and made it look like a face again. I looked and felt years younger. Will definitely go back. Lizette, 5 gold stars and two thumbs up girl, my face thanks you!!"
"My experience at Hand and stone was 5-star from beginning to end. From the check in process, the professional and warm greeting, and even a cup of hot tea while I waited for my service, I felt relaxed from the moment I stepped in the door. My treatment was a hot stone massage, which I had not had before. I was asked about what my needs and expectations were & felt in very good hands; The room, bed and aesthetic of the space further enhanced my experience & the massage was AMAZING! I ended up staying for another cup of hot tea and visiting in a quiet area … they couldn’t get rid of me soon enough! I will be back & you should go too!"
"I've gotten facials at other salons before, but I didn't feel like they actually did anything for my skin. I got the microdermabrasion at Hand and Stone, and was blown away at the dramatic difference I saw in my skin both right after, and in the weeks after! Additionally, my entire visit was soothing and stress-relieving. The staff were kind, welcoming, and very accommodating to any request I had. I'm so glad to finally have a quality spa in San Antonio, and will be back regularly!"