Hampton Inn Memphis-Walnut Grove/Baptist Hospital East

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  • 806 Reviews
Hotel in Memphis, Tennessee, US
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Hampton Inn Memphis-Walnut Grove/Baptist Hospital East

Website: hilton.com

Address: 33 Humphreys Ctr Dr, Memphis, Tennessee  38120, US

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About the Business:

Hampton Inn Memphis-Walnut Grove/Baptist Hospital East is a Hotel located at 33 Humphreys Ctr Dr, Memphis, Tennessee  38120, US.

The business is listed under hotel category. It has received 806 reviews with an average rating of 3.3 stars.


Reviews:

PN
  • Paul Newcomb
  • 1 month ago
Have stayed at Hampton Inns exclusively for the last years comprising hundreds of them across the US. This is the least well maintained I have experienced. Staff was courteous but cleanliness is...
MB
  • Michelle Brown
  • 2 months ago
I have stayed at many Hilton properties, but Hampton Inn Memphis - Walnut Grove/Baptist Hospital East is the worse. I had a 4 night stay at this property, asked several times for room to be cleaned an...
KN
  • KATEO NATURAL SOLUTIONS
  • 2 months ago
Asked for fresh sheets and blankets and never got them, there was a spider in the tub with a large web, the microwave nor the lamp beside the bed worked. Hot breakfast was nice though
SM
  • SugarUnique MJ
  • 4 months ago
This hotel is more like an hourly motel. It is a disgrace to be under The Hilton umbrella, chain or name. Do Not let the location fool you. This hotel is very poor quality. Giving a 1 star is overrati...
TB
  • Taylor Brown
  • 4 months ago
The worst Hilton property I've ever stayed at, possibly the worst hotel I've ever stayed at. Where do I even start? Firstly, the bathroom shower had black mold all throughout it. The shower ceiling w...

Categories:

Set within the Baptist Memorial Hospital-Memphis campus, this relaxed hotel off I-240 is a 5-minute walk from the sprawling Shelby Farms park.

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Hampton Inn Memphis-Walnut Grove/Baptist Hospital East is listed under

Here are some reviews from our users.

"Have stayed at Hampton Inns exclusively for the last years comprising hundreds of them across the US. This is the least well maintained I have experienced. Staff was courteous but cleanliness is not anywhere near standard. Huge sediment pile in bottom of tub. Urine-colored water comes out of tub faucet. Hall carpeting stained and littered. Pool empty of water when outdoor temps in the ° range. Really not the best showing for a brand I love. I would love to see Hilton corporate set this property as a priority for assistance in bring all facets up to the Hampton Inn standard. It’s worth the effort."

"I have stayed at many Hilton properties, but Hampton Inn Memphis - Walnut Grove/Baptist Hospital East is the worse. I had a 4 night stay at this property, asked several times for room to be cleaned and to be provided fresh towel sets. The room was never cleaned during my stay and I had to go to the front desk to receive fresh towel sets. The carpet in the room was dirty, no refrigerator or microwave in the room, the soap dish in the tub looked like it was clipped and someone tried to use caulking to hold it up on the wall. They fell terribly because there was caulking all around it. The tub looked dirty and the furniture in the room was outdated. We had to empty our own trash, otherwise, the trash would have taken over the room. The A/C unit in the hallway leading to the room was noisy. Everything that could go wrong for this hotel, was WRONG. I saw a sign at the front desk that read, "% Happy Guaranteed", well, I was far from % Happy Guaranteed. Since I was unhappy with my room, surely not all of the room could be in such poor condition (at least I thought). So I asked the front desk to be moved to another room and was told that all of the rooms looked the same. WHAT??? I know that I am not alone when I say that I spent way too much money for my stay and felt as if I was robbed of the quality of cleanliness that I have come to expect from any Hilton property. Hampton Inn Memphis - Walnut Grove/Baptist Hospital East fell far short of meeting my expectations. Normally, I receive a survey after my stay at other Hilton properties; however, I did not receive one after my stay at this location. Management already knows how bad of condition and shape this property is in. Therefore, I guess they felt "no need to sent a survey". Because of that reason, I am leaving this review on their website so that others will know either not to stay at this property or enter at your own risk. You have been warn. This location is equivalent to you local Motel 6 or Red Roof Inn. Hilton should be ashame to have their name associated with this Hampton Inn."

"Asked for fresh sheets and blankets and never got them, there was a spider in the tub with a large web, the microwave nor the lamp beside the bed worked. Hot breakfast was nice though"

"This hotel is more like an hourly motel. It is a disgrace to be under The Hilton umbrella, chain or name. Do Not let the location fool you. This hotel is very poor quality. Giving a 1 star is overrating this place."

"The worst Hilton property I've ever stayed at, possibly the worst hotel I've ever stayed at. Where do I even start? Firstly, the bathroom shower had black mold all throughout it. The shower ceiling was bubbling up as if water had collected inside of it. The shower floor was badly stained and the soap holder was peeling a part from years of use. The actual room was just as bad. The bed sheets had stains on them and I found a dead spider in my bed. Additionally, there was a dead bug of unknown species on the floor. The wall bed side wall had holes in it from where a chair or something else had slammed into it multiple times. All of the lamp shades in the room either had stains, were beat up, or both. DO NOT USE THE COFFEE MAKER. The water reservoir in the coffee maker was absolutely disgusting and I am considering reporting the property to the Health Department because of it. It was completely crusted over and had physical pieces of food inside of it. It wasn't like it hadn't been cleaned once, it looked like it had never been cleaned. Next to the coffee maker, the wall was covered in coffee stains as was the trash can. Finally, the carpet in the room had multiple bleach stains and discoloration. I seriously did not feel comfortable staying in the room at all but had no choice as the hotel staff did not offer to move me to a different room. Additionally, Hilton Customer Care offered no proper rectification. I will not be staying at this property or any other Hilton properties as a result. There are PLENTY of other hotels in the immediate area that are in MUCH better condition for around the same price. Do not stay here."

Hampton Inn Memphis-Walnut Grove/Baptist Hospital East has 3.3 stars from 806 reviews.

The address of Hampton Inn Memphis-Walnut Grove/Baptist Hospital East is 33 Humphreys Ctr Dr, Memphis, Tennessee, US.

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