Genghis Grill

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Contact and Address



Address: 9490 Farm to Market 1960 Bypass, Humble, Texas  77338, US
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Map Location:

Opening Hours:

  Friday 11AM–11PM
  Saturday 11AM–11PM
  Sunday 11AM–10PM
  Monday 11AM–10PM
  Tuesday 11AM–10PM
  Wednesday 11AM–10PM
  Thursday 11AM–10PM

About the Business:

Genghis Grill is a Mongolian barbecue restaurant located at 9490 Farm to Market 1960 Bypass, Humble, Texas  77338, US.

The business is listed under mongolian barbecue restaurant, asian restaurant, bar & grill, chinese restaurant, pan-asian restaurant, restaurant, south asian restaurant, vegan restaurant, vegetarian restaurant category. It has received 1507 reviews with an average rating of 4.1 stars. Their services include Curbside pickup, Delivery, Takeout, Dine-in . Accepted payment methods include Debit cards .

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Reviews:

NT
  • Nakita Thomas
  • 4 months ago
Absolutely horrible service. There were only 2 people able to assist with order talking and they had to bounce between the bar, dine in and to go orders. I waited in line mins to be served. After I...
CS
  • Cassandra S
  • 5 months ago
Placed a togo order. Arrived on time. Was told it would be about minutes. That’s fine I waited. Finally after over minutes I had to flag a staff member down because they were all sitting down e...
DW
  • Demetrius Whitley
  • 6 months ago
We visited this place for the first time and I really enjoy the concept. It's like a buffet butYou pick uncooked protein and vegetable and you season the food as you wish and also the sauce you would...
IR
  • Ivan Romero
  • 6 months ago
Bad service, bad waits, bad restaurant. Waiter didn't even bring us our menu when they sat us down. Whole restaurant smelled like spoiled milk. Manager was closing and cleaning an hour before officia...
JD
  • Jessica Delgado
  • 7 months ago
First of all just want to say that me and my family love Ghengis Grill but sadly we have experienced the worst customer service ever. First we walk in to be told there is a min wait not sure why s...

Health and Safety:

  • Staff wear masks
  • Staff get temperature checks
  • Staff required to disinfect surfaces between visits

Services:

  • Curbside pickup
  • Delivery
  • Takeout
  • Dine-in

Offers:

  • Alcohol
  • Beer
  • Cocktails
  • Comfort food
  • Hard liquor
  • Healthy options
  • Kids' menu
  • Quick bite
  • Small plates
  • Vegetarian options

Payments:

  • Debit cards

FAQ:

Genghis Grill is open the following days:

Friday :  11AM–11PM
Saturday :  11AM–11PM
Sunday :  11AM–10PM
Monday :  11AM–10PM
Tuesday :  11AM–10PM
Wednesday :  11AM–10PM
Thursday :  11AM–10PM

Here are some reviews from our users.

"Absolutely horrible service. There were only 2 people able to assist with order talking and they had to bounce between the bar, dine in and to go orders. I waited in line mins to be served. After I paid and went to the bar to choose my items, they told me they were out of shrimp, out of eggs (which they charged me for), out of bean spouts and out of napkins. This was a Tuesday afternoon around 6PM so I’m unsure what the problem was, but it was ridiculous. To top ot off, I ordered a to go bowl and didnt get any silverware either! I will NEVER be back, especially not to this location"

"Placed a togo order. Arrived on time. Was told it would be about minutes. That’s fine I waited. Finally after over minutes I had to flag a staff member down because they were all sitting down eating free birds burritos and not helping any customer walking in. He came back with one thing. I had to ask were my appetizer was and he told me they were sold out. I asked to be refunded then for something I paid for and did not receive. I was told they can’t do that. I have to contact the online ordering service which was from their own website. I asked why I was not told about them being sold out at the beginning since I had been waiting in the restaurant for over minutes. No response. No manger came to see the issue or try to refund me my money. Wasted my time and money on a horrible experience and yet I cannot get ahold of anyone from the company. The number listed on receipt to call for issues is the store locations number. I called (knowing they would be of any help anyways) and no one answered. The message said “the voicemail box is full”. I have never had to deal with employees who have zero disregard for someone’s money and time. Worst experience ever."

"We visited this place for the first time and I really enjoy the concept. It's like a buffet butYou pick uncooked protein and vegetable and you season the food as you wish and also the sauce you would like. I had the 3G sauce it was laced with garlic Mmmmmm. Daphne was our server she was a delight, very good conversation and attentive to everyone. Daphne literally walked is through the whole process. The food was great cooked thoroughly and seasoned perfectly (because you season your own meat) I would most definitely visit again!"

"Bad service, bad waits, bad restaurant. Waiter didn't even bring us our menu when they sat us down. Whole restaurant smelled like spoiled milk. Manager was closing and cleaning an hour before official closing time. Took minutes to get the food after placing order. Manager was also yelling at employees the whole time. Just a mismanaged restaurant anyway you see it. To top it off, they were trying to arrest a guy outside of the restaurant. Bizarre restaurant. Don't eat here"

"First of all just want to say that me and my family love Ghengis Grill but sadly we have experienced the worst customer service ever. First we walk in to be told there is a min wait not sure why since there was no line and plenty of available tables. Our waiter set our bowls as to go instead of dine in so they had take our food back and switch to bowls. Not to mention that he seated us next to someone who smelled like mariguana or maybe it was him?? Who knows since he couldn’t get our order right. My son and I ordered the same type of noodles and got different noodles in our food. What really made me give this place a bad review is the fact that my husband’s food was lost and didn’t tell us anything until me and my son were almost done eating so he didn’t even get to eat. Horrible service if I could give this place no stars I would"

Accepted payments methods at Genghis Grill include

  • Debit cards

Genghis Grill has 4.1 stars from 1507 reviews.

The address of Genghis Grill is 9490 Farm to Market 1960 Bypass, Humble, Texas, US.

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